GenAI

  • How to Manage Your Organization's GenAI Feature Settings

    This article outlines how account owners and admins can review and manage the generative AI (GenAI) feature settings for their organization’s account.

    Access to Udemy’s GenAI features

    Enterprise Plan: Organizations enrolled in Enterprise Plan will automatically get access to current GenAI features such as the Udemy AI Assistant and Skills Mapping and AI-powered learning paths. Enterprise Plan organizations will also receive access to future GenAI features.

    Team Plan: Organizations enrolled in Team Plan will automatically receive access to the Udemy AI Assistant.

    • Note: In February 2025, account owners for existing Enterprise and Team Plan organizations will be notified of an opt-out window, whereby they will have until a specified date to disable the GenAI features in their account.  If they do not click the “Disable” button before the date noted in their notification, GenAI features will be automatically enabled for their organization. Future features may also be automatically enabled for your team if GenAI features were not disabled during the opt-out window. 

    Udemy’s GenAI features are built using the Udemy Responsible AI Principles.

    Managing your organization's permissions for generative AI (GenAI) features 

    Admins and owners can access their organization’s permission settings for Udemy’s GenAI features by following the steps below.

    1. Click “Manage” at the top of your browser.

    2. Next, click “Settings” on the left-hand side and then “GenAI features”. 

    3. If you determine that a GenAI feature does not meet your organization’s learning needs, simply click the toggle-off option on the right-hand side of the applicable feature. The feature will be disabled for your organization’s account.

     

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    If you wish to re-enable the GenAI feature moving forward, simply return to the GenAI permissions and toggle the applicable feature back on.

    Note: Admins may not have the ability to enable or disable a GenAI feature if the account owner has previously requested GenAI features not be enabled for the organization’s account.

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  • Empowering Customers With AI-powered Learning Tools

    We're excited to share more about our upcoming and existing generative AI (GenAI) features designed to enhance the entire learning experience on Udemy. As we launch these innovations, we want to provide you with clear information about how they'll work and what they mean for you as a valued Udemy customer. 

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    How AI-enhanced learning benefits you

    We’ve always believed in the power of human connection and expertise. Our mission to transform lives through learning remains at the heart of everything we do. By embracing AI responsibly, we can significantly improve the learning experience through personalization and ultimately increase the return-on-investment for learners, organizations, and instructors. As we introduce these innovations, we’ll focus on three key areas:

    • Assisting learners: 
      • Enterprise Plan: Guiding learners to the most relevant, top-rated instructor content
      • Enterprise and Team Plan: Providing real-time answers to course-related questions. 
    • Advising organizations (Enterprise Plan): Enabling organizations to define specific skills needs and align them to relevant content quickly and effectively.
    • Accelerating instructors: Reducing the amount of time instructors spend on routine tasks, allowing them to focus on creating more impactful content for learners and organizations. 

    Please note that we have established policies and processes, including security and privacy reviews, to ensure the responsible development and use of AI. Your data will not be used to train or fine-tune our GenAI tools in ways that could result in its unauthorized disclosure.  Learn more about how Udemy AI features are built using our Responsible AI Principles.

    Introducing your new AI tools

    1. AI Assistant for learners 

    The Udemy AI Assistant located in the course player is available in English, Japanese, Portuguese, and Spanish courses. The course recommendations AI Assistant is available in English. We plan to support additional languages in the future.

    Pricing: Included as part of Enterprise Plan and Team Plan at no additional cost.

    Learners are often overwhelmed by the amount of learning options available to them. Once they do find the right content, their learning can get blocked without instant support and answers to questions. For organizations, this can slow down projects and severely reduce their ability to deliver on company objectives. 

    To solve this problem, we launched a new AI Assistant. Powered by the content of top-rated Udemy Business instructors, the AI Assistant uses natural dialogue to guide learners from Enterprise Plan organizations to the most relevant content for their learning needs. For both Enterprise and Team Plan learners, the AI Assistant can answer course-related questions in real-time. With the ability to suggest question prompts, summarize content, explain complex concepts, and more, the AI Assistant unblocks learning and helps learners reach their learning and business goals faster than ever before. 

    The AI Assistant will appear throughout the Udemy Business learning experience when it is available in your language, including when learners search for new courses and within courses from participating instructors. You may need to turn on the GenAI Features Learn how.

    Discover the best courses for your goals (Enterprise Plan)

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    Learn why courses are being recommended and get AI-generated summaries (Enterprise Plan)

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    Get answers and explanations for complex topics in real-time (Enterprise and Team Plan)

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    2. Skills Mapping and AI-powered learning paths for organization administrators

    Available in English and Japanese, with additional languages to follow.

    Pricing: Included as part of Enterprise Plan at no additional cost.

    For skills-based organizations, there's an increasing demand for efficient ways to align learning content with critical business skills. However, identifying necessary skills and curating relevant content is often a manual, time-consuming process for L&D leaders. Our Skills Mapping and AI-powered learning paths tool addresses this challenge head-on.

    This innovative tool will help Udemy Business administrators quickly define critical skills and create tailored learning paths, streamlining a process that can take hours of manual work per learning path. It aligns top-rated instructor content directly with organizational needs, resulting in optimized learning programs that meet business goals.

    If you agree to the GenAI Additional Terms, Skills Mapping and AI-powered learning paths will appear in the learning path experience for Udemy Business administrators.

    Step 1: Tell Udemy who you are building a Learning Path for and what you want them to learn.

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    Step 2: The tool will translate your skill needs into skill requirements in the form of an editable skills tree. 

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    Step 3: The tool will search the Udemy Business content library for relevant course material, and you will receive top recommended sections along with additional ones that you can swap based on your preferences.

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    Step 4: From the recommended content in the skills tree, the tool will build you an editable learning path that aligns with your learning goals and skill needs. 

    skills learned in the path.png

     

    3. AI Content generation tools for organizations 

    Available in English and Spanish for Java, Python, C++, Web development & Javascript courses.

    We've built AI-powered coding exercises to reduce the workload of creating solution code and test cases, while allowing you to share your industry expertise more effectively within courses. This is just the beginning, with even more enhancements planned for the future. 

    We’re excited for what the future of learning looks like at Udemy with GenAI, and we hope you are too! In order to use these features, your organization will need to agree to and opt-in to our new GenAI Additional Terms. The account owner for your organization can do this through their admin dashboard. They will be prompted to do so after September 26.  

    If you have additional questions about the GenAI program or the GenAI Additional Terms, please see this FAQ or contact your customer success manager. 

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  • Udemy’s GenAI Tools: Frequently Asked Questions

    We are expanding our feature set to include new, game-changing AI tools that will help make it easier than ever for organizations to develop the relevant skills needed to increase productivity, retain top talent, and increase revenue. 

    Udemy will be launching two new GenAI features by the end of 2024, the Udemy AI Assistant and Skills Mapping and AI-powered learning paths. The AI Assistant will be included as part of Enterprise Plan and Team Plan at no additional cost. Skills Mapping and AI-powered learning paths will be available to Enterprise Plan organizations at no additional cost. Udemy Business customers will be notified as these features become available.

    Answers to frequently asked questions about these GenAI features can be viewed in the articles below.

    The following are frequently asked questions about our GenAI features. 

    Table of contents

    What is the Udemy AI Assistant?

    Review answers to frequently asked questions about the Udemy AI assistant.

    What is the Skills Mapping and AI-powered learning path feature? (Enterprise Plan)

    Review answers to frequently asked questions about Skills Mapping and AI-powered learning paths.

    Are these features available in other languages besides English?

    Currently, the Skills Mapping and AI-powered learning paths and Udemy AI Assistant are only available in English. Learners must have their account language set to English in order to access these features.

    The Udemy AI Assistant located in the course player is available in English, Portuguese, and Spanish courses at this time. In order to access this Udemy AI assistant, Udemy accounts must have their language set to English, Portuguese, or Spanish. The course recommendations AI Assistant is only available in English. 

    We plan to support additional languages in the future.

    How do these features ensure the security and privacy of our data?

    We have established responsible AI principles, which describe our commitment to responsibly developing and deploying AI technologies, including the protection of customer personal data from unauthorized disclosure. We do not use customer personal data, input, or output to train or fine-tune GenAI models used for our GenAI features. Our policy also prohibits vendors from training AI models using learner, instructor, and Udemy Business organization data.

    How can I ensure these new tools are high-quality?

    We’re committed to launching tools on Udemy that improve the overall experience for instructors, learners, and organizations. We have worked with Udemy instructors to evaluate the AI Assistant response quality. We will also be examining certain user metrics for both the AI Assistant and Skills Mapping and AI-powered learning paths to learn how engagement and time-spent learning are impacted. Additionally, we will be analyzing how users rate and interact with the output of these features over time to improve the experience.

    Is Udemy Business Pro content (e.g. labs and assessments) included in learning recommendations made with GenAI? (Enterprise Plan)

    Upon initial release, the AI Assistant’s recommendations will focus on course content. Customers with access to Udemy Business Pro can manually add assessments and labs to their resulting Skills Mapping and AI-powered learning path. Recommending Pro content is a capability that is being considered for 2025.

    How frequently are these features updated?

    We regularly release updates to our features to improve their usability, quality, and performance. 

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  • Udemy AI Assistant: Frequently Asked Questions

    This article includes frequently asked questions regarding the Udemy AI Assistant. The Udemy AI Assistant is one of our innovative AI tools that will answer learning-related questions and recommend highly relevant course content to maximize your organization’s upskilling experience.

    The Udemy AI Assistant will be included as part of Enterprise Plan and Team Plan at no additional cost.

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    What is the Udemy AI Assistant?

    The Udemy AI Assistant is a virtual learning companion that guides learners on every step of their skills development journey. We know that blocked learning slows progress and is frustrating and costly. 

    With the AI Assistant learners will have access to the knowledge of Udemy Business instructors at their fingertips. For users from Enterprise and Team Plan organizations,  the AI Assistant will answer learning-related questions for specific courses. For Enterprise Plan users, it can also recommend highly relevant course content in real-time, ultimately unblocking the learning process to help organizations reach critical outcomes faster than ever before. To do this, the AI Assistant uses its knowledge of Udemy instructor content to recommend courses, summarize content, explain complex concepts, and more.

    Unlike traditional search functionality, the AI Assistant uses a large language model (LLM) with the ability to understand natural dialogue and perform a wide range of tasks, like answering questions and summarizing content. Learners are able to have a conversation with the AI Assistant and thus provide more inputs to get much more targeted results than they would get with a simple search. 

    Is the AI Assistant available in all Udemy Business courses?

    The AI Assistant is available in all English, Japanese, Portuguese, and Spanish Udemy Business courses offered by instructors participating in our GenAI program.

    How does the AI Assistant determine which course to recommend when there are multiple similar courses on a topic? (Enterprise Plan)

    The AI Assistant recommends courses by taking various factors into account, including the learner’s stated skill need, keywords, ratings, etc. 

    We have internal teams dedicated to monitoring the impact of the changes we make to our discovery systems and continuously optimizing them to ensure a balanced approach that prioritizes both relevance and variety in course recommendations.

    How does the AI Assistant integrate with our LMS?

    For customers using an LMS, the AI Assistant is available to answer questions while learners are taking a course.  However, for Enterprise Plan customers looking for course recommendations, learners need to be logged into the Udemy Business website.

    Does the AI Assistant suggest courses for Enterprise Plan learners outside of the Udemy Business catalog?

    No, the AI Assistant only recommends courses that are available to your organization through your Udemy plan.

    Can the AI Assistant be accessed on multiple devices?

    The AI Assistant is available on both web and mobile devices.

    Are there any limitations to the number of users or the amount of data the AI Assistant can handle?

    There are currently no limitations on the number of users that can access the AI Assistant.

    Do customers have their own instance of the AI Assistant and underlying model?

    Currently, customers do not have their own instance of the AI Assistant. 

    Can customers train the underlying AI model?

    No, our GenAI features use a combination of proprietary Udemy content and intrinsic information from the GenAI model to meet user needs. We currently do not provide the ability for customers to train or fine-tune the underlying AI model.

    Will customer input, output, or personal data be used to train or fine-tune the GenAI models used to power the AI Assistant?

    No, Udemy will not use customer input, output, or personal data to train or fine-tune GenAI models for Udemy's GenAI features.

    What is the data retention for user prompts (i.e., user text inputs into the AI Assistant)? 

    Inputs are automatically deleted from our GenAI service provider, OpenAI, after 30 days. Inputs are retained in our systems as long as the organization account is active. The AI Assistant may reference conversations from the last 12 hours to provide more relevant responses and a more personalized experience. 

    Can the AI Assistant provide input to admins about employee learning consumption and interactions with the AI Assistant? 

    Not at this time. To get the most up-to-date information about what employees are learning, we encourage admins to continue using their insights and reporting dashboards.

    What integration options are available with the AI Assistant?

    At this time, the AI Assistant is only available on the Udemy Business platform.

    Can learners and admins opt in and out of using the feature?

    Review how admins and owners can manage their organization’s GenAI feature settings.

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  • Skills Mapping and AI-powered Learning Paths: Frequently Asked Questions

    This article includes frequently asked questions regarding Udemy’s Skills Mapping and AI-powered learning paths feature. This GenAI tool brings speed and efficiency to defining skills, matching content to skill requirements, and resulting in a learning program that’s tailored to meet the specific skill needs of your employees.

    Skills Mapping and AI-powered learning paths are available to Enterprise Plan organizations at no additional cost. This GenAI feature is available in English and Japanese. Udemy Business customers will be notified as the feature becomes available in other languages.

    Table of contents

    What is the Skills Mapping and AI-powered learning path feature?

    The Skills Mapping and AI-powered learning path feature leverages artificial intelligence to curate a customized learning path based on existing instructor content. Admins can choose to create a learning path using the traditional manual method or with this new AI-driven approach. Rather than diving directly into content curation, the AI-powered process begins with a skills-based approach. It starts by asking five targeted questions to assess your upskilling needs. Based on your responses, the feature generates a structured list of skill requirements in the form of a skills tree, offering a visual representation of the skills progression aligned with your goals. This skills tree is then used to search the Udemy Business course catalog for content tailored to your specific skill needs.

    How is a Skills Mapping and AI-powered learning path different from the current learning paths?

    Current learning paths often include whole courses, whereas Skills Mapping and AI-powered learning paths are intended to include only the course sections most relevant to your upskilling needs. Our design helps ensure an effective and efficient learning experience. 

    Who can create a Skills Mapping and AI-powered learning path?

    Any admin, group admin, or account owner can create a Skills Mapping and AI-powered learning path. Learners are not able to create Skills Mapping and AI-powered learning paths. 

    Can I assign Skills Mapping and AI-powered learning paths to my employees? 

    Yes, all current capabilities for learning paths remain the same, including assignment features. You can auto-assign as well. 

    How can I access my Skills Mapping and AI-powered learning paths for future use?

    Skills Mapping and AI-powered learning paths are available within the existing learning paths page. You will find them under ‘My edited paths’. 

    You can also filter the list of learning paths by checking the "Show only AI-generated paths" box to see only Skills Mapping and AI-powered paths, or search by title to find the one you need.

    Can I edit the Skills Mapping and AI-powered learning path that is curated for me?

    Yes, all existing learning path editing capabilities are still available within the Skills Mapping and AI-powered learning path experience. You can remove any recommended content and add additional items as well. You are also able to manually add external links. Labs and assessments can also be added to learning paths for users with a Udemy Business Pro license. 

    How long do I have to edit the resulting Skills Mapping and AI-powered learning path?

    Any Skills Mapping and AI-powered learning path you create will be available to edit until it is deleted. Skills Mapping and AI-powered learning paths are set to “private” upon creation, and you have as long as you need before setting a path to “public.”  

    What Udemy content is curated within a Skills Mapping and AI-powered learning path?

    For now, Skills Mapping and AI-powered learning paths select content from all English and Japanese language Udemy Business courses available to your organization and offered by instructors participating in our GenAI program. 

    What Insights will be available?

    The current Paths insights will be available for Skills Mapping and AI-powered learning paths. Planned enhancements following the Beta release include features like the ability to search within the list of learning paths and filter them by type. 

    Read article

  • Skills Mapping and AI-Powered Learning Paths

    This article explains how organizations can leverage our Skills Mapping and AI-powered learning paths feature to curate a customized learning path based on existing instructor content. 

    Please note:

    • Skills Mapping and AI-powered learning paths are available to Enterprise Plan organizations at no additional cost.
    • This GenAI feature will first launch in English. Udemy Business customers will be notified as these features become available in other languages.

    Table of contents

    What are Skills Mapping and AI-powered learning paths?

    Skills Mapping and AI-powered learning paths leverage artificial intelligence to curate a customized learning path based on existing instructor content. This GenAI tool brings speed and efficiency to defining skills, matching content to skill requirements, and resulting in a learning program that’s tailored to meet the specific skill needs of your employees. Learn more about Skills Mapping and AI-powered learning paths.

    Who can build learning paths through this new method

    Skills Mapping and AI-powered learning paths is a feature only available to users at your organization that are assigned the role of admin, group admin, or owner. 

    Note: This feature is not available to learners.

    How to access Skills Mapping and AI-powered learning paths

    Follow the steps below to access the Skills Mapping and AI-powered learning paths feature. 

    1. To navigate to Skills Mapping and AI-powered learning paths, select Learning paths from the menu at the top of your home page.

     

    2. From the learning paths landing page you can browse or search for Skills Mapping and AI-powered learning paths within either the “All paths” or “My edited paths” sections.

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    3. All Skills Mapping and AI-powered learning paths can be identified by a tag that reads “Powered by AI.” You can also select the box next to “Show only AI generated paths” to only display Skills Mapping and AI-powered learning paths.

    How to create a Skills Mapping and AI-powered learning path

    1. To create a Skills Mapping and AI-powered learning path, select the “Create learning path” button within the banner.

     

     

    You can also select the “Create path” button and choose to either create the path manually or with AI. 

    2. Once you’ve chosen to create a learning path using AI, you’ll be asked

    to answer a set of five questions to provide details on your upskilling needs. Your answers should be specific for a single learning path.

    The questions are:

    1. Describe the overall theme of your learning path in 10 words or less. 
    2. What do you want the learners to know and be able to do by the end of the learning path? Include 1 or more specific skills.
    3. Which tools or technologies (if any) would you like the learning path to include?
    4. Which audience is this skills tree intended for?
    5. How proficient is the audience in these particular skills?  

    Here are some suggestions and best practices for answering the skill definition questions. 

     

    3. After you’ve answered all of the questions in the intake form, select “Build skills tree.”

    AI then goes to work to translate your specific skill needs into a more detailed set of skills requirements, in the form of a hierarchical skills tree.

    4. Review the generated skills tree to ensure it aligns to the details in your skill definition responses. The words in this skills tree will be used to search the Udemy Business catalog for relevant course content.

    You can edit the resulting skills tree. Learn more about what a skills tree is and the best practices for modifying skills trees.

     

    5. When you are satisfied with the generated skills tree, select the “Save” button at the top right to save any modifications, and then select the “Map skills to content” button in the lower right.

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    Our search algorithms will then go to work to map relevant Udemy content to the skill requirements detailed in your skills tree. 

    The result is a set of content recommendations optimized for efficiency, and includes content that aligns best with the skills tree, minimizing redundancies and maximizing relevance. 

    You are able to preview each set of content recommendations. You also have the option to replace each recommendation. Select “Edit” in the top right corner to discover top content recommendations provided for replacement. 

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    6. When you are satisfied with your content selections, select the “Done” button at the top right to save any modifications. Then, select the “Create learning path” button in the lower right to view the final learning path. Each section of the learning path corresponds to a domain of the skills tree.

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    This is the final learning path.

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    Note: Your employees will have the option to view all of the course content if they require additional context outside of the recommended sections. 

     

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    7. All editing and curating capabilities remain the same as the manual learning path experience. When in edit mode, you can select  “add content”  to add any custom content. Or, if your organization has a Pro license, you can add Assessments and Labs.

    Note: If available, we recommend adding an Assessment at the beginning or end of the learning path so that learners can assess their skill progress. We also recommend adding Labs either at the end of the learning path or at the end of a relevant learning path section so that learners can apply the knowledge and skills as they practice completing an authentic project.

    For more information on how to access this feature, plus other useful details, please refer to the FAQ for Skills Mapping and AI-powered learning paths.

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  • Skills Trees: What Are They And Why They Matter

    A skills tree is part of the Skills Mapping and AI-powered learning path feature. This article outlines what a skills tree is, why they’re important, and how Udemy generates and leverages them to help organizations drive employee skill development.

    Please note:

    • Skills trees are currently generated through AI within the process to create an AI-powered learning path.
    • Skills trees are currently only generated in English and Japanese. 
    • Skills Mapping and AI-powered learning paths are available to Enterprise Plan organizations at no additional cost.

    What is a skills tree?

    A skills tree serves as a structured view of what learners should know and be able to do within a specific subject area. It organizes these skills in a hierarchical format with distinct levels, encompassing the following components:

    1. Domains: These are the overarching areas of expertise. 
    2. Sub-domains: These represent more specialized areas of knowledge or expertise. Sub-domains branch out from the main domain.
    3. Skills: The ability to do something competently. Each sub-domain is made up of several skills. 

    At every level, these elements adhere to the principles of being mutually exclusive (ME) and collectively exhaustive (CE). This means they do not overlap (ME) and that every skill within the area fits neatly into one of these elements (CE).

    Why skills trees matter

     

    In today’s skills-based economy, ensuring that employees possess the right skills is essential. Skills trees provide a clear roadmap for employee skill development, aligning with both the employees’ needs and the organization’s strategic goals. Additionally, we use skills trees as the foundation for creating AI-powered learning paths that are tailored to meet the specific skill needs of your employees and organization.  Learn more about Skills Mapping and AI-powered learning paths and how to create them.

    Skills tree example:

    The following skills tree example is for the topic of Data Collection and Exploration. Note that each domain is organized by subdomains, and each subdomain includes several skills.

    How Udemy generates skills trees 

    Skills trees are generated using the power of artificial intelligence (AI). To create skills trees, Udemy first gathers information about your organization's and employees' skill needs through the skill definition step. Leveraging AI and our extensive Udemy catalog, these inputs are translated into a more specific set of skill requirements; constructing the final, hierarchical skills tree.

    Modifying a skills tree

    Review our best practices on how admins can modify skills trees to help ensure their employees have an effective learning experience.

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  • Skills Mapping and AI-Powered Learning Paths: Best Practices for Skills Tree Modifications

    A skills tree is part of the Skills Mapping and AI-powered learning path feature. This article includes best practices for modifying skills trees to ensure your employees have the most effective learning experience as they develop their skills.

    Best practices for skills tree modifications

    Keep the following best practices in mind when editing your skills tree to ensure the most effective learning experience for your employees.

    1. Limit the number of domains and subdomains that you add to the skills tree. 

    • This will help to ensure that the skills tree’s size remains focused and is not overly broad.

    2. Limit the number of skills that you add for each subdomain. 

    • This will help ensure that the number of skills your employees are working on is manageable. 

    3. When adding new skills:

    • Be specific about what the employees should be able to do by the end of the learning path. 
    • Use action verbs, such as “analyze,” “synthesize,” “apply,” “evaluate,” and “create”. 
      • Consider the depth levels from Bloom’s taxonomy when deciding on these action verbs. You can find extensive resources online regarding Bloom's taxonomy.
    • Make sure that all skills are aligned with your learners’ and organization’s goals. 

    4. Keep your audience in mind as you make edits to your skills tree. 

    • Consider the role(s), prior experience, and skill needs of the learning path audience. 

    5. Be intentional about your wording of domains, sub-domains, and skills. Learn more about these terms in our Help Center article about skills trees and why they matter.

    • Keep in mind that Udemy’s search algorithms will map relevant Udemy content to each term that is included in the skills tree when generating your learning path. 
    • Skill examples:
      • Poor-quality skill example: Learn about the skills, behaviors, and impact (SBI) framework, Introduction to “X.” 
        • This skill is not specific or observable. In this case, the generated learning path will include content about the term “learn” in addition to “SBI framework.” 
      • High-quality skill example:
        • Use the SBI framework to give feedback to employees during performance reviews.

    6. Limit editing of domain and subdomain language within the skills tree as much as possible. The domains and subdomains generated follow a specific format intended to lead to more targeted search results. 

    • A best practice is to modify section titles when your learning path is generated. Section titles align to the domains of the skills tree. 
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  • Skills Mapping and AI-Powered Learning Paths: Best Practices for Answering the Skill Definition Questions

    This article provides best practices and example responses for each of the five questions within the skill definition step for Skills Mapping and AI-powered learning paths.

    Please note:

    • Skills Mapping and AI-powered learning paths are available to Enterprise Plan organizations at no additional cost.
    • This GenAI feature will first launch in English. Udemy Business customers will be notified as these features become available in other languages.

    Question 1: Describe the overall theme of your learning path in 10 words or less. This information will be used to create the name of your learning path.

    • Best practice: When considering the theme of your learning path, keep the goals and needs of both your organization and your employees in mind. Ensure that your response is clear, focused, and concise. Do not use profanity or mention competitor content. 
    • Example responses:
      • Configuration management and infrastructure as code
      • SBI framework for performance reviews
      • Data collection and exploration using MySQL 
      • Using AI in a marketing role
      • AWS Systems Manager for automated solutions

    Question 2: What do you want the learners to know and be able to do by the end of the learning path? Include one or more specific skills. 

    • Best practice: Be specific about the knowledge and skills learners need to complete their job-related tasks. Use action verbs such as “analyze,” “synthesize,” “apply,” “evaluate,” and “create”, making sure to consider the depth levels from Bloom’s Taxonomy. Align these skills with the learning goals and theme from the first question and ensure that the skills are measurable. Do not use profanity or mention competitor content. You can find extensive resources online regarding Bloom's taxonomy.
    • Example responses:
      • Configure auto-scaling and load balancing in AWS.
      • Develop Ansible scripts for automation of configuration tasks.
      • Automate CI/CD pipelines for infrastructure code changes.
      • Implement logging and monitoring solutions for infrastructure.

    Question 3: Which tools or technologies (if any) would you like the learning path to include?

    • Best practice: Ensure that the tools and technologies support learners in acquiring the skills outlined in question two. Be as precise as possible about the tools you’d like to see included.
    • Example responses:
      • Terraform, Ansible, Kubernetes, and Docker

    Question 4: Which audience is this learning path intended for?

    • Best practice: When considering the learners who will take this learning path, take into account the following factors:
    • Scope: Is the learning path intended for the entire company or specific department(s)?
    • Roles: What are the roles of the employees within the company?
    • Experience Levels: Are the employees managers, individual contributors (ICs), or at other levels?
    • Prior Experience: What prior experience do the employees have?
    • Example responses:
      • Mid-level DevOps engineers
      • Managers from Product, Design, and Engineering Departments that have completed an entry-level course on GenAI
      • Senior DevOps Engineers with 5+ Years of Kubernetes Experience 
      • Mid-Level AWS Solution Architects that have earned the AWS Certified Solutions Architect - Associate Certification

    Question 5: How proficient is the audience in these particular skills? 

    • Best practice: Consider the employees’ prior experience in the skill area:
      • Beginner: Limited or no prior experience; building foundational understanding.
      • Intermediate: Some knowledge and proficiency; can apply skills to real-world situations with occasional guidance.
      • Expert: High mastery and proficiency; adept at addressing complex problems.

    The answers to these questions will be used to identify the relevant skills and Udemy Business course content that match your upskilling needs.


    Please note: In order to avoid failures when generating your skills tree, do not use profanity or mention competitor content.

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