We are expanding our feature set to include new, game-changing AI tools that will help make it easier than ever for organizations to develop the relevant skills needed to increase productivity, retain top talent, and increase revenue.
Udemy will be launching two new GenAI features by the end of 2024, the Udemy AI Assistant and Skills Mapping and AI-powered learning paths. The AI Assistant will be included as part of Enterprise Plan and Team Plan at no additional cost. Skills Mapping and AI-powered learning paths will be available to Enterprise Plan organizations at no additional cost. Udemy Business customers will be notified as these features become available.
Answers to frequently asked questions about these GenAI features can be viewed in the articles below.
The following are frequently asked questions about our GenAI features.
Table of contents
- What is the Udemy AI Assistant?
- What is the Skills Mapping and AI-powered learning path feature? (Enterprise Plan)
- What languages are these features available in?
- How do these features ensure the security and privacy of our data?
- How can I ensure these new tools are high-quality?
- Is Udemy Business Pro content (e.g. labs and assessments) included in learning recommendations made with GenAI?
- How frequently are these features updated?
What is the Udemy AI Assistant?
Review answers to frequently asked questions about the Udemy AI assistant.
What is the Skills Mapping and AI-powered learning path feature? (Enterprise Plan)
Review answers to frequently asked questions about Skills Mapping and AI-powered learning paths.
What languages are these features available in?
Learn more about supported languages for Udemy's GenAI tools.
How do these features ensure the security and privacy of our data?
We have established responsible AI principles, which describe our commitment to responsibly developing and deploying AI technologies, including the protection of customer personal data from unauthorized disclosure. We do not use customer personal data, input, or output to train or fine-tune GenAI models used for our GenAI features. Our policy also prohibits vendors from training AI models using learner, instructor, and Udemy Business organization data.
How can I ensure these new tools are high-quality?
We’re committed to launching tools on Udemy that improve the overall experience for instructors, learners, and organizations. We have worked with Udemy instructors to evaluate the AI Assistant response quality. We will also be examining certain user metrics for both the AI Assistant and Skills Mapping and AI-powered learning paths to learn how engagement and time-spent learning are impacted. Additionally, we will be analyzing how users rate and interact with the output of these features over time to improve the experience.
Is Udemy Business Pro content (e.g. labs and assessments) included in learning recommendations made with GenAI? (Enterprise Plan)
Upon initial release, the AI Assistant’s recommendations will focus on course content. Customers with access to Udemy Business Pro can manually add assessments and labs to their resulting Skills Mapping and AI-powered learning path. Recommending Pro content is a capability that is being considered for 2025.
How frequently are these features updated?
We regularly release updates to our features to improve their usability, quality, and performance.