This article provides an overview of the Role Play feature and how course creators can add a Role Play to their custom course.
- Best practices: View our best practices for creating a Role Play.
- Frequently asked questions: Review answers to frequently asked questions for admins.
Please note:
- This feature is available within Enterprise Plan accounts with the Role Play Enhanced Add-On only.
- Role Play is enabled for Udemy Business customers who have GenAI enabled for their organization.
- Role Play is available in select languages. Learn more about supported languages for Udemy's GenAI tools.
Table of contents
- What is a Role Play?
- How to access Role Play
- How to create a Role Play from scratch
- How to create a Role Play with AI
- How to edit or delete a Role Play
What is a Role Play?
Role Play is an interactive curriculum tool that allows learners to practice skills with a GenAI-powered conversation coach and simulator. Fully customizable by course creators, the feature offers a way to teach real-world skills, including decision-making, problem-solving, and communication, while enhancing course engagement.
You can create a Role Play from scratch, or use the Create with AI option to quickly generate guided, tailored Role Plays.
Note: Anyone can create a custom course for their Udemy Business account. If you are not an admin of your Udemy Business account, however, you will need to submit the custom course for review, and an admin will need to approve it before it’s published. Learn more.
How to access Role Play
To access the Role Play feature, please follow the steps below.
1. Navigate to the instructor, Courses page by clicking Teach at the top of your screen.
2. Next, move your cursor to the course you wish to update and select Edit / manage course.
3. On the side, hover your cursor over the grey space within a section, where you want the practice test to be placed. Click + Curriculum item and then Role Play.
4. Add a title to your Role Play, and then click Add Role Play.
- Review examples and best practices for your Role Play title.
5. Click on the pencil icon.
6. Select one of these options to begin creating your Role Play:
- Create from scratch to manually create your Role Play.
- Create with AI to generate your Role Play using AI.
How to create a Role Play from scratch
If you selected Create from scratch, follow these steps to add a Role Play to your custom course.
- Review examples and best practices for creating a Role Play.
1. Begin planning the Role Play by creating a scenario that will be shown to learners. Then, assign a clear and specific Learner role.
2. Create the Audio character. Select an avatar from the available options, and provide their name and character role.
If interactive video is available, you can also add a Video Character. Please turn on the feature using the toggle, then select an avatar for the video character.
Please note: The video feature is not available for all course creators and learners at this time. Learners without access to the video character will experience the audio version.
3. Describe the AI Character’s personality and background, then create the first line they will say to learners.
- For best practices and examples, please review our Teaching Center article.
4. Customize the Role Play settings by adding the meeting title and duration. Then, define clear goals for evaluation during the role play. You can create up to five goals for the meeting.
5. Once you complete all the steps, click Preview to review your work. When satisfied, click Save or Publish to update the course.
How to create a Role Play with AI
If you selected Create with AI, follow these steps to add a Role Play to your custom course.
1. Describe the skills your learners will focus on during the Role Play.
2. Outline the scenario and roles for your Role Play. Highlight the learner’s role, key objectives, and any challenges they will face to achieve the goals.
3. (Optional) Add additional details about character motivations, interactions, or dynamics to give depth to the role play.
4. (Optional) Link any available related lectures.
5. Click Generate role play.
The AI feature will use the information you provided, in conjunction with the course content, to generate your Role Play.
6. Once generated, you can review and edit the Role Play under these tabs before publishing:
- Plan role play
- AI Character customization
- Note: You must select an AI character avatar before saving or publishing your Role Play.
- Role play settings
Regenerate your Role Play
1. Click Back to regenerate on the bottom left-hand side of the Plan role play tab.
2. Update your scenarios, then click Regenerate.
- Note: Regenerating the Role Play will permanently replace all the existing content. On the confirmation screen, click Yes, Regenerate to continue, or Cancel to return to your existing Role Play content.
How to edit or delete a Role Play
Edit: To edit an existing Role Play, click on the pencil icon next to the title and follow the steps to update your settings.
Delete: To delete a Role Play, click on the trash can icon next to its title. Once a Role Play has been deleted, it cannot be reversed.