We're excited to share more about our upcoming and existing generative AI (GenAI) features designed to enhance the entire learning experience on Udemy. As we launch these innovations, we want to provide you with clear information about how they'll work and what they mean for you as a valued Udemy customer. In order to access these new GenAI features, your organization’s account owner will need to officially agree to and accept the Udemy Business Generative AI Additional Terms. They will be able to do so through their admin dashboard after September 30.
Please note that the GenAI features will first launch in English. Udemy Business customers will be notified as these features become available in additional languages.
Table of contents
How AI-enhanced learning benefits you
We’ve always believed in the power of human connection and expertise. Our mission to transform lives through learning remains at the heart of everything we do. By embracing AI responsibly, we can significantly improve the learning experience through personalization and ultimately increase the return-on-investment for learners, organizations, and instructors. As we introduce these innovations, we’ll focus on three key areas:
- Assisting learners: Guiding learners to the most relevant, top-rated instructor content and providing real-time answers to course-related questions.
- Advising organizations: Enabling organizations to define specific skills needs and align them to relevant content quickly and effectively.
- Accelerating instructors: Reducing the amount of time instructors spend on routine tasks, allowing them to focus on creating more impactful content for learners and organizations.
Introducing your new AI tools
1. AI Assistant for learners
Available in English with additional languages to follow.
Pricing: Included as part of Enterprise Plan at no additional cost.
Learners are often overwhelmed by the amount of learning options available to them. Once they do find the right content, their learning can get blocked without instant support and answers to questions. For organizations, this can slow down projects and severely reduce their ability to deliver on company objectives.
To solve this problem, we launched a new AI Assistant. Powered by the content of top-rated Udemy Business instructors, the AI Assistant uses natural dialogue to guide learners to the most relevant content for their learning needs and answers course-related questions in real-time. With the ability to suggest question prompts, summarize content, explain complex concepts, and more, the AI Assistant unblocks learning and helps learners reach their learning and business goals faster than ever before.
If you agree to the GenAI Additional Terms, the AI Assistant will appear throughout the Udemy Business learning experience when it launches in your language, including when learners search for new courses and within courses from participating instructors.
Discover the best courses for your goals
Learn why courses are being recommended and get AI-generated summaries
Get answers and explanations for complex topics in real-time
* Please note that throughout the rest of 2024, your organization will be put into an experiment where 50% of your learners have access to the AI Assistant. We’re running this experiment to understand the impact to learners and organizations. If you would like to disable the AI Assistant during the experiment phase, please let your customer success manager know or contact Udemy Business Support.
2. Skills Mapping and AI-powered learning paths for organization administrators
Available in English with additional languages to follow.
Pricing: Available as a free trial for a limited period of time. A fee may be required after the trial period.
For skills-based organizations, there's an increasing demand for efficient ways to align learning content with critical business skills. However, identifying necessary skills and curating relevant content is often a manual, time-consuming process for L&D leaders. Our Skills Mapping and AI-powered learning paths tool addresses this challenge head-on.
This innovative tool will help Udemy Business administrators quickly define critical skills and create tailored learning paths, streamlining a process that can take hours of manual work per learning path. It aligns top-rated instructor content directly with organizational needs, resulting in optimized learning programs that meet business goals.
If you agree to the GenAI Additional Terms, Skills Mapping and AI-powered learning paths will appear in the learning path experience for Udemy Business administrators.
Step 1: Tell Udemy who you are building a Learning Path for and what you want them to learn.
Step 2: The tool will translate your skill needs into skill requirements in the form of an editable skills tree.
Step 3: The tool will search the Udemy Business content library for relevant course material, and you will receive top recommended sections along with additional ones that you can swap based on your preferences.
Step 4: From the recommended content in the skills tree, the tool will build you an editable learning path that aligns with your learning goals and skill needs.
3. AI Content generation tools for organizations
Available in English and Spanish for Java, Python, C++, Web development & Javascript courses.
We've built AI-powered coding exercises to reduce the workload of creating solution code and test cases, while allowing you to share your industry expertise more effectively within courses. This is just the beginning, with even more enhancements planned for the future.
We’re excited for what the future of learning looks like at Udemy with GenAI, and we hope you are too! In order to use these features, your organization will need to agree to and opt-in to our new GenAI Additional Terms. The account owner for your organization can do this through their admin dashboard. They will be prompted to do so after September 26.
If you have additional questions about the GenAI program or the GenAI Additional Terms, please see this FAQ or contact your customer success manager.