Licenses & Permissions

This article outlines how admins can add users to license pools via SSO (SAML) or SCIM methods. 

• Learn more about the features, benefits, and applications of license pools.
• Learn how to create and manage license pools
• License pools are exclusively available for Enterprise Plan organizations

A user can only be in one license pool at a time, so moving a user to a pool will remove them from their existing pool. 

Glossary

License Pool: A license pool allows organizations to allocate a certain number of licenses to that pool. This is useful when different groupings within an organization have been allotted a specific number of licenses. Learn more.

Default License Pool: Every organization starts with a default license pool. This pool acts as a fallback and cannot be deleted or have its name changed. 

Custom License Pool: A custom license pool is any license pool the organization creates. 

IdP: Customer’s identity provider. 

Using SSO to adder users to license pools

Initial setup

Step 1: Admins create license pools in their organization’s Udemy Business account. Learn how.

Step 2: Admins create groups in their IdP with the licensePoolName attribute matching the license pool they have created in Udemy Business. (The attribute may be assigned on an individual basis, in the IdP, if that is the customer’s preference.) 

Usage

If the admin has not created any custom license pools in their Udemy Business account, the licensePoolName attribute will be ignored in the SAML request. 

If custom pools exist in the organization and the licensePoolName attribute is filled, our system will expect a valid name of a pool (an exact match, not case sensitive), or it will accept the string “default license pool” to signify the user should go to the default license pool. 

If there is not an exact match, the system will reject the request and show the user the appropriate error message. 

If the specified license pool is full, and the user is not already in the pool or is in the pool but deactivated, our system will reject the request and show the appropriate error message. 

Important: When managing a user’s license pool allocation via SSO, the user’s license pool must be changed in the IdP. Changing the user’s pool in Udemy Business will be reverted back to the IdP’s settings once the user logs in.

Important: Changing the name of the license pool in only Udemy Business, so that it does not match the license pool name used in the IdP, will result in the SAML request being rejected and the user will be unable to log in. 

Using SCIM to add users to license pools

SCIM will use the licensePoolName attribute. 

Initial setup

Step 1: Admins create license pools in their organization’s Udemy Business account. Learn how.

Step 2: Admins create groups in their IdP with the licensePoolName attribute matching the license pool they have created in Udemy Business. 

Usage

The admin will include the licensePoolName attribute in SCIM requests. 

If the admin has not created any custom license pools in their Udemy Business account, the licensePoolName attribute will be ignored 

If custom pools exist in the organization, we will expect a valid name of a pool (exact match, not case sensitive) or the string “default license pool” to signify the user should go to the default license pool. A blank field for the attribute will be assumed as the default license pool. 

If there is not an exact match, the system will reject the request and show the appropriate error message in the IdP. 

• Behaviour if licensePoolName attribute does not match a license pool in Udemy Business: 
  • Provision 
    • Reject and show error message in IdP. 
  • User Update

• Reject and show error message in IdP. 

• Behaviour if the target license pool is full and has no remaining licenses left: 
  • Provision
    • User will be provisioned with the pending status. If the pool is still full when they try to login for the first time, they will receive an error. 
  • User Update
    • Reject and show error message in IdP. 

This article explains license pools and how admins can use them to set a number of licenses for specific departments or teams. 

 

 

What are license pools?

License pools is a feature that enables Udemy Business site administrators to allocate a set number of licenses for specific users during the invitation process. Admins can create license pools with a set number of licenses that correspond to a department or team, and assign active users to a designated license pool.

Group admins can also be assigned to license pools, to distribute licenses from it to other users.

When a group admin invites a user to join Udemy Business, their license is taken from the license pool managed by that group admin. Additionally, active users can be designated to a license pool.

• Learn how to create and manage license pools.
• Learn more about assigning license pools to learners.

License pools have the following attributes:

• Name: The name of the license pool, chosen by the admin. 
• Number of Enterprise licenses: Maximum number of Enterprise licenses that can be assigned to users from this pool. 
• Number of Pro licenses: Maximum number of Pro licenses that can be assigned to users (Pro customers only) from this pool.
• Licenses used: Number of licenses assigned to active users. When users accept invitations or are moved to license pools this number increases. When users are deactivated or moved to another pool, this number decreases. 
• Licenses remaining: Balance of licenses available to allocate. This number represents the difference between the maximum number of licenses and the number of licenses used in that pool.

 

The default license pool

When creating a license pool for the first time, a default license pool is automatically generated and displayed on the license pools page.

The default license pool serves as the default destination for various actions and processes within your Udemy Business site. Here’s what happens when the first license pool is created:

• All active users are assigned to the default license pool
• All reactivated users are also assigned to the default license pool unless specified otherwise while reactivating.
• Pending invitations are directed to the default license pool unless specified otherwise on the pending invitations page.
• 'If SCIM (System for Cross-domain Identity Management) is enabled, all SCIM provisioned users are automatically assigned to the default license pool
• Group admins who can invite users are automatically granted permission to the default license pool

Additionally, the default license pool is utilized in processes where users are created without an explicit invitation, such as through approved domain or SCIM and SSO provisioning. The exception is unless a custom license pool is specified in the SSO or SCIM request.

Finally, when a license pool is deleted, the available licenses and assigned users from the deleted pool are reassigned to the default license pool. Similarly, group admins who were granted permission to the deleted license pool will automatically receive permission for the default license pool.

 

License pool impacts from subscription license modifications

One important aspect of the default license pool is its adaptability to subscription changes. If you modify the number of licenses in your subscription during renewal, the license limit for the default license pool will adjust accordingly.

What is the difference between license pools and user groups? 

License pools and User groups might seem alike, but they're actually different. License pools and user groups are not directly linked to each other, although groups can be used to move active users to a license pool during the license pool setup. 

The table below includes additional examples of how license pools and user groups differ.

 

 

This article explains how admins can invite and assign learners to license pools, as well as, track license availability across various organizational units. 

• Learn more about license pools.
• Learn more about creating and managing license pools.
• Review how admins can add users to license pools via SSO (SAML) or SCIM methods.

Table of Contents

• Inviting users with license pools
• Assigning Pro Licenses
• Moving users to license pools
• Seeing users assigned to license pools

Inviting users with license pools

Only Udemy Business admins have visibility and control over license pools. They can view license pool details including limits, permissions for inviting users, and user assignments. Additionally, admins can select any license pool when inviting users. 

Group admins, on the other hand, have no visibility into license pool details. This results from automatic license pool assignments when group admin permissions are granted for inviting and deactivating users. Consequently, any invitations created by group admins are associated with the designated license pool. In this case, upon acceptance of an invitation created by group admins, the user's licenses are drawn from the license pool the group admins have permission to invite from. This approach ensures efficient license management, with real-time updates to available license balances.

• Learn more about inviting users.

 

Assigning Pro Licenses

With the introduction of license pools, group admins can allocate licenses from the license pool they have permission to for all product types. This means group admins can now assign Udemy Business Pro licenses to active users they manage or to users they invite. 

• Learn more about assigning & removing Udemy Business Pro Licenses

Moving users to license pools

When license pools are created, you can move users to the license pools during creation or after they are set up.

To move active users to a license pool, please follow the steps outlined below:

1. Access the license pools tab from the Manage licenses option. This option is available on the Manage users dropdown on the left of the Admin tools.
2. Select the license pool you wish to assign users to by clicking on the ellipses icon (three-dots) next to the license pool name. Next, select the action Edit license pool.

3. For this action, it is possible to move users individually or indirectly by selecting a group of users. 

4. Begin typing the user’s or group’s name you want to move to this license pool. The list below will update as you type to display relevant results. Once you locate the desired user or group, select them. You can repeat this step as many times as needed.

• Note: License pools and user groups are not directly linked to each other, although groups can be used to move active users to a license pool during the license pool setup. Adding a group is a one-time action that adds only the current group members.

5. After completing this step, click Next.

6. In the next step, a summary of the updated  license pools page will be displayed. The balance for the number of licenses used in the applicable pool will be updated, including newly added users. Click Save to finalize the updated license pools.

7. A confirmation notification will also appear at the bottom of the page indicating that the process was successful

If the number of selected users exceeds the available licenses in the chosen license pool, a warning message will be displayed. The message will prompt you to either adjust the license limit on the selected pool or choose fewer users. 

 

Seeing users assigned to license pools

Udemy Business admins can view users assigned to license pools at any point by either using the license pool filter in the manage users section or from the license pools page:

From the manage users section:

1. Select All users or Licensed users from the admin tools menu

2. Select the desired license pool on the license pool filter

3. The list of users will be filtered and displayed according to the selected license pool

From the license pools page:

1. Access the license pools tab on the Manage licenses option from the Manage users dropdown on the left of the Admin tools.
2. Select the license pool you wish to assign users to by clicking on the ellipses icon (three-dots) next to the license pool name. Next, select the action See members 

3. The list of users will be filtered and displayed according to the selected license pool

This article explains how admins can efficiently manage their Udemy Business account’s licenses by creating and leveraging license pools. 

• Learn more about license pools.
• Learn how to assign license pools to learners.

 

Table of contents

• How to create license pools
• Editing or deleting license pools
• Granting users permission to invite from license pools
• Difference between membership and permissions to license pools
• Memberships and permissions for group admins

How to create license pools

To use the license management and allocation capabilities facilitated by license pools, there are two essential steps to take first. 

1. Create license pools to distribute available licenses
2. Grant access to these license pools for group admins with the ability to invite others

This section will address the first one:

To create a license pool, please follow the steps outlined below:

1. Access the license pools option from the Manage users dropdown on the left of the Admin tools.

 

 

2. Click the Create license pool button.

3. Enter the following:

• Name: Give your license pool a name.
• Select group admins to manage this pool: Select which group admins you would like to be able to manage licenses for this pool.

 

4. Move users to this license pool: Enter the names of users, their email addresses, or groups to move users to this license pool. This step is optional. 

• Allocate licenses for this pool: Here you can enter the number of licenses you’d like to allocate to this pool. 
• Enterprise licenses: Enter the number of enterprise licenses to be assigned to users. Bear in mind this number represents the limit of licenses for this license pool. The maximum number accepted in this field is the number of enterprise licenses available in the main Enterprise subscription.
• Pro licenses: Enter the number of Pro licenses available to be assigned to users. This information is only visible to customers who purchased a Pro subscription. This number represents the limit of licenses for this license pool. The maximum number accepted in this field is the number of Pro licenses available in the main Pro subscription. Note: you cannot add more Pro licenses than Enterprise licenses to a license pool.
• Review how admins can add users to license pools via SSO (SAML) or SCIM methods.

5. Once you've entered the required information, depending on how you enter it you may see one of three different information boxes: 

5.a.  The information box below shows when you didn’t populate any numbers under the “Allocate licenses for this pool” inputs, but added users, and the system pre-populated it for you.

5b. Alternatively, you will see a yellow box appear if you don’t have available licenses in your pool - this will transfer licenses from other impacted pools to enable your change.

5c. Finally, the shorter yellow box appears when a change was made to the numbers you previously typed in the inputs due to the user selection.

6. You’ll see a final summary of the pool manager(s) and an overview of the number of Enterprise / Pro licenses set up for the pool created. If you have chosen to move users from other license pools, you will see the impact on those pools.

Finally, click Create to create your license pool. 

After the license pool has been created, you can grant invite permission specifically for this license pool to group admins. This allows them to allocate licenses directly from this license pool. You can also move active users to this license pool to accurately reflect the pool's available license balance, by editing the license pool.

Editing or deleting license pools

To delete a license pool, change its name, or update its license limits, click on the ellipses icon (three-dots) next to the license pool name. Next, select the desired action. 

 

• When choosing the Edit license pool option, you will have the opportunity to define the following parameters, similar to the creation process:

1. Enter the following:

• Name: Enter the new name for this pool if you wish to change it. Only unique names will be accepted in this update
• Select group admins to manage this pool: Add or remove the group admin(s) to manage the pool.
•  

  

2. Search users or groups: Here you can enter the users or groups you’d like to add to this license pool. 

Allocate licenses for this pool:

• Enterprise licenses: When increasing the license limit, the number of licenses added must be available in the Default pool. When decreasing the license limit, the number of licenses must not be lower than the number of active users in the license pool.
• Pro licenses: Same as above.

You’ll see a summary of the users to be added before going to the next step.

3. View your Edits Summary for the license pool at a glance. Once you’re happy with the new allocation and impacted pools, click Save.

• When choosing the Delete license pool option, the available licenses and associated users from the deleted pool will be assigned to the Default License Pool. 

 

 

Granting users permission to invite from license pools 

After license pools are created and licenses are distributed, it is time to grant access to the users who will allocate these licenses and invite users. You can also grant permissions to users while creating or editing a license pool. This permission is available only to group admins.

• Review how to manage roles and permissions in your Udemy Business account. 

Once this option is selected, you will see a dropdown where you can specify the license pool this group admin can draw licenses from and assign licenses to users. Once selected, click the Save changes button.

 

 

 

Difference between membership and permissions for license pools

Membership: When an active user is moved to a license pool or joins Udemy Business via a group admin invitation, their licenses are drawn from that pool, making them members. We also refer to members as users assigned to a license pool. Admins can view users assigned to license pools at any point by either using the license pool filter in the manage users section or from the license pools page.

• Learn how to assign license pools to learners.

Permissions: When an admin grants a group admin permission to allocate licenses and invite users from a license pool, this group admin now has permission to invite and assign licenses from this license pool. Admins can view a group admins’ permissions using the Edit role and permissions menu option for the user in the manage users section.

Example: an organization’s Udemy Business account includes a “Marketing” group that has two group admins. Group admin A could be inviting users from a license pool titled “North America” and group admin B could be inviting users from a license pool titled “EMEA”. The “Marketing” group could be used to assign marketing-focused courses, but the two license pools are used to assign the licenses paid for by two distinct regional centers.

Memberships and permissions for group admins

Group admins can be granted permission to a single license pool and as a user they can be assigned to one license pool only. It is important to know that these license pools may not necessarily be the same. For example, a group admin may be a member of the Learning and Development license pool and have permission to send invites from the Sales license pool. 

This article explains how admins can manage and view the number of licenses used in their Udemy Business account subscription, via the Subscription overview page.

• Learn how to add more licenses to your Udemy Business account. 
• Learn how to manage licenses for your Udemy Business account. 

Accessing Subscription overview

To access your Subscription overview, please follow the steps below:

1. Log into your Udemy Business account.
2. Click Manage at the top right-hand of the page, and then select Manage users from the dropdown menu.

3. On the sidebar, you will see a section titled License allocation and Subscription Overview, which includes a summary of the number of licenses remaining for your account.

Viewing Team Plan licenses

For Team Plan accounts, the sidebar also shows how many licenses you have remaining on your subscription and how to upgrade to an Enterprise Plan.  

Click on Subscription overview to see how many Team Plan licenses you’ve used so far. 

Viewing  Enterprises Plan licenses

Click on Subscription overview to see how many Enterprise Plan licenses you’ve used so far. You’ll also see more detailed information about Udemy Business Pro and a button to request Pro licenses. 

Viewing Udemy Business Pro licenses

For accounts with Udemy Business Pro,  you’ll see the number of remaining Enterprise and Pro licenses in the sidebar.

Click on Subscription Overview to see how many Enterprise and Pro Plan licenses you’ve used. 

Click on Manage Licenses to access user management for your account.

If you’d like to purchase more licenses, learn how to add more licenses to your account.

As you continue to provide learning opportunities for your employees, you can easily add more licenses to your Udemy Business account. This article explains how to add more licenses to your Team or Enterprise Plan account, as well as how to upgrade to an Enterprise Plan account.

Enterprise Plan & Udemy Business Pro Admins

If you're an Enterprise Plan or Udemy Business Pro Admin and need to purchase more licenses, you may reach out to your account executive directly or our Support Team can assist. 

To begin submitting a request for assistance to our Support Team via our contact form, select "Admin", "Account administration", "Licenses, billing and renewals", and then "Purchasing more licenses".

Team Plan Admins

If you're a Team Plan Admin, then please follow the steps below to add more licenses to your account. 

Please note: The total price for a team plan is calculated on a prorated basis, based on today's date and the end date of your yearly subscription.

How to add more Team Plan licenses

1. Click on Manage at the top right corner of your screen. 

2. Under Settings, click on Billing.

3. Under Subscription, click on Buy more Team Plan licenses. Then, follow the instructions to complete your payment. You will be able to purchase up to 20 licenses in your Team Plan account.

How to upgrade from Team Plan to Enterprise plan

If you wish to purchase more than 20 licenses, please follow the instructions below to upgrade to our Enterprise Plan. 

Team plan organizations: Please complete the information in our Enterprise Plan Upgrade form. A member of our Sales Team will be in touch to assist with your request. 

Japan Team Plan organizations: A separate process is required to upgrade to our Enterprise Plan in Japan. Please fill out our contact form to connect with our sales agent in Japan. 

• Please specify that you are inquiring about a Team Plan upgrade.

This article outlines how Udemy Business admins and group admins can invite new learners to join the account, and steps they can take if invitations are not being received.

Table of contents

• How to invite users
• How to invite users via the individual email addresses option
• How to invite users via the bulk CSV import option
• Inviting and assigning users a Udemy Pro license
• Selecting a language for your invitations and including a customized message
• Allowlisting emails
• How users accept their invitations
• Invitations and license usage
• What to do if invitations are not being received 
• Pending and resending invitations
• Resending multiple invitations
• Single Sign-On (SSO) accounts
• SCIM (System for Cross-Domain Management) accounts

How to invite users

To invite new users, navigate to the Manage tab at the top right of your account and click on Manage Users from the dropdown menu. Users can be invited via the Individual email address option or by CSV import (note: only admins can use the CSV import option).

1. Click the Invite New Users button

2. Click on Individual email addresses to invite people one by one.

3. To bulk import users via a CSV import, click on Import users from CSV. Please note: Currently only admins have access to the CSV import feature.

 

How to invite users via the individual email addresses option

1. After navigating to the Manage users page, click the Invite New Users button.

2. Next, add individual email addresses to invite people one by one.

3. For customers who created license pools for their Udemy Business site:

• For admins: Select the license pool from which the invited users licenses should come from

4. For customers who have purchased Udemy Business Pro to assign Pro licenses:

• • If you wish to assign a Udemy Business Pro license to the invited users, click the checkbox for ‘Pro license’ under Select License add on. This will automatically give the selected learners access to Udemy Business Pro features when they accept their invitation to join Udemy Business

 

5. If you wish to add the invited users to specific groups, select them from the list.

6. Finally, select the language you would like to issue your invitation in and add a custom message if you wish (please see below for more information). Click Send invitations.

How to invite users via the bulk CSV import option

• Learn how to add and manage users via CSV import.

Inviting and assigning users a Udemy Pro license

• Learn how to assign and remove Udemy Business Pro licenses.

Selecting a language for your invitations and including a customized message

Admins and group admins can also select the language of the invitation they are sending and include a customized message if they wish. 

• Please note that while the invitation template will be localized in the language you’ve selected, any customized message you include will not be translated into a different language.

After you select a language, the invitation and following invitation reminders will be issued in that language to the user indicated.

If you choose to add a custom message it will appear at the top of the invitation. 

Allowlisting emails

If your company's firewalls are generally restrictive (certain commonly used sites are blocked), you will need to allowlist certain emails from Udemy Business to ensure delivery of invitation emails and operation of the password reset function. Learn more about allowlisting the email sending domains and subdomains for Udemy Business.

How users accept their invitations

Invited users will receive an invitation via email to join Udemy Business. The subject line of the email will include your company's Udemy Business account name; for example, Invitation to Company's Account. The invitation email will be sent from e.udemymail.com, but the email address of the admin who sent the invite will also be shown before that address. For example, john.smith@company.com via e.udemymail.com.

After inviting users to your account, an invitation email will automatically be sent to those users. The email will link users to your Udemy Business account, where they’ll enter their name and email, create a password. Users will be prompted to verify their account information, via a verification email with a link, which will expire in one hour*. Once they activate their account through a verification email, they’ll be able to log in for the first time, and start learning. If the user does not respond to the invitation email within 48 hours, the system will automatically send an invitation reminder to them. 

*Please note that Single Sign-On (SSO)/System for Cross-Domain Management (SCIM) users will not be put through this verification flow.

Invitations and license usage

Invitations do not consume a license until the user has signed up for their account. If a license is no longer available by the time the user tries to sign up, the user will land on an error message page. On the error message page they will be asked to contact the administrator who invited them for further assistance.

For customers who have purchased Udemy Business Pro licenses for all users, Pro licenses will be automatically assigned when invitations are accepted by users, or when they authenticate via SSO/SCIM.

What to do if invitations are not being received 

If your users are not receiving email invitations to join your account, please have them check their spam folders. If they still do not receive any invitation emails, and your organization has allowlisted the Udemy Business emails, please have them contact our Support Team directly for further assistance.

Pending and resending invitations

To view the Pending invitations page, click Pending invitations at the top left-hand of the Manage users screen.

On the Pending invitations page, you can check who has not yet accepted their invite, and resend or cancel an invitation for an individual user, by clicking the applicable icon. You can also resend pending invitations to all users at once by clicking Resend all on the right side of the page.

The name of the inviter will also appear in pending invitations, if they sent individual invitations or uploaded the user's email address in bulk through the CSV import. If you sent the invitation to the user it will read "Invited by me".

Resending multiple invitations

To resend multiple invitations, you can select multiple users by clicking the checkbox on the left. Once a selection is made, a panel will appear where you will have the option to resend or cancel multiple invitations.

Please note: Internet Explorer does not allow copying and pasting from Excel into field 1 of the inviting users tool. Users will need to use Chrome or another browser. 

Single Sign-On (SSO) accounts

If you have configured SSO and have enabled auto-provisioning in your Settings for SSO, you can grant users access to Udemy Business in your organization’s Identity Provider. You do not need to invite users one by one within your account, nor do you need to import them through a CSV file.

If you have auto-provisioning disabled, however, you will need to invite users via the above methods (in addition to provisioning access via your SSO directory).

SCIM (System for Cross-Domain Management) accounts

If you have enabled SCIM for provisioning, you can grant users access to Udemy Business in your organization’s Identity Provider and do not need to invite users one by one. 

Group admins help drive effective learning engagement across an organization. We believe the best learning happens when team managers or those closest to the learning goals of employees can help drive learning forward. This article outlines what group admins can do, in comparison to admins.

• Note: group admin functionality is only available in the Enterprise plan. 

What can group admins do?

The group admin feature enables team leads and managers to connect learners with the right course for their professional development. Group admins can also see reporting and insights for their groups, assign courses within their groups, manage the users in their groups, and invite new users if they have the permissions to do so. 

Groups can have multiple group admins, and admins can choose whether to allow group admins to invite and deactivate users in the groups they manage.

Group admins without invite/deactivate permission set are able to:

• Assign courses to users and groups, for the groups they manage
• Assign learning paths to users and groups, for the groups they manage
• View learning activity for the users in the groups they manage
• Invite users to the groups they manage, if the user already has a Udemy Business license
• Remove users from the groups they manage

Group admins with invite/deactivate permission set are able to perform all the above actions, plus:

• Invite new users to the organization via the Invite New Users button, for the groups they manage.
• Invite users in bulk via CSV upload.
• View pending invitations to groups they manage by going to the Pending Invitations tab
• View deactivated users in groups they manage by going to the Deactivated Users tab
• Deactivate users from the organization, through the groups they manage  

Learn how to invite users to your Udemy Business account and resend pending invitations.

Detailed Group Admin Permissions:

	Admins	Group admin
Invite new users to join Udemy Business	Yes	Yes: only if they have permission to invite users to groups they manage
Approve, reject, publish custom courses	Yes	Yes
Make custom course categories	Yes	Yes
Designate other group admins	Yes	No
Import courses	Yes	No
Assign courses to users	Yes	Yes
Assign courses to groups	Yes	Yes: only for groups they manage
Create new groups	Yes	No
Delete groups	Yes	No
Deactivate users from Udemy Business	Yes	Yes: only if they have permission to deactivate users from groups they manage
Resend or cancel pending invitations	Yes	Yes: only if they have permission to invite users to groups they manage
Edit group membership for pending invitations	Yes	Yes: only if they have permission to invite users to groups they manage
Add and remove users from groups	Yes	Yes: only for groups they manage
Adding users via the CSV import feature	Yes	Yes: only if they have permission to invite and deactivate users from groups they manage
See what courses members of their group are taking	Yes	Yes: only for groups they manage
View and download the Group Membership Log* see below for more information	Yes	Yes: only for groups they manage
View and run user adoption, user activity and course consumption reports	Yes	Yes: only for groups they manage
View and run Learner feedback, Ratings and reviews dashboards	Yes	No
Edit account settings	Yes	No
Approve email domains	Yes	No

 

Can group admins change their role from group admin back to user?

No, you can not edit your own role. A group admin will need to reach out to an admin to edit their role.

Can group admins view information from users outside of the groups they manage?

No, group admins only have access to users that are in groups they manage.

Can all group admins resend pending invites?

No, group admins can only view and resend pending invites if they have the permission to invite and deactivate users from groups they manage.

Can all group admins invite and deactivate users from groups they manage by default?

No, admins will need to select that permission for group admins when making someone a group admin for a group, or when editing user permissions or roles within groups 

Who can access the Group Membership Log?

Admins can access the Group Membership Log for all groups. Group admins can only access the Group Membership Log for the groups that they are group admins for.

• Learn how to access and review the Group Membership Log.