• The Skills Insights Dashboard

    This article outlines important information regarding our Skill Insights dashboard, which visualizes the skills of your company based on the content that you are consuming/ learning. 

    Please note:

    • This feature is only available with the Enterprise Plan.
    • Custom courses created in the course creation tools will not show up in the Skill Insights Dashboard. Learner activity and progress for custom courses can be viewed in admin data reports.

    Overview of the Skill Insights dashboard

    With the Skill Insights dashboard, you are able to understand your employees’ learning priorities, by drilling into categories and topic data to see where exactly their time is being spent. This knowledge can help you drive learning in a direction that helps you reach your organization’s goals and to see if your employees' learning aligns with your business goals.

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    The dashboard’s features include:

    • A breakdown of the percentage of time spent learning business vs. tech vs. personal development skills.
    • Total count of topics in business, technology and personal development that the organization's learning spans.
    • An interactive chart that provides insights into the percentage of time spent learning and the total time spent learning by category, subcategory and topic. The side panel also shows the top courses for each category, subcategory and topic so that you can easily assign or recommend these to other learners in your organization.
    • A chart with the most popular business, technology and personal development topics in your organization ranked by time spent watching. The chart also details what percentage of total learning these top topics account for.
    • The dashboard allows you to view data by all users or to dive into specific groups or sections. Additionally, you can look at learning data for specific time frames. 

    dashboard_broken_down_by_topics.png

    Who is the Skill Insights dashboard for?

    The dashboard is for all admins and group admins. Group admins will only be able to see skill insights for their groups.

    How is time spent learning attributed to topic/category/sub-category?

    The pie chart has four levels:

    • Business vs Technology vs Personal Development: Business includes all categories containing courses that are primarily focused on business; technology includes all categories containing courses that are primarily focused on technology topics, and personal development includes all categories containing courses that are primarily focused on personal development.
    • Categories: These are the categories shown in the Explore/Browse experience. 
    • Subcategories: These are the subcategories shown in the Explore/Browse experience. 
    • Topics: Courses are tagged with topics. Some courses have one primary topic and all learning in the course is attributed to this primary topic. Other courses have more than one primary topic. In these cases we attribute all learning in the course to each of the topics.

    A course can exist within more than one subcategory and courses with the same primary topic can also exist in different subcategories. As a result, this means that learning attributed to a single topic can be split across multiple subcategories. 

    The top topics list includes all learning attributed to the topic regardless of which subcategory it belongs to.  

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  • Course Insights

    The Enterprise Plan includes our Course Insights Dashboard, which provides you with a comprehensive view of the courses your users are learning. It also enables you to discover the most popular courses in your organisation, based on Active Users, Average Minutes Watched (per active user), enrolled users, assigned users and ratings provided by learners within your organization. 

    Please note: this feature is only available with the Enterprise Plan.

    Sorting and filtering Course Insights

    You can sort by the number of Active Users, the Average Minutes Watched (per active user), the number of enrolled users or the number of assigned users, depending on which metric is most important to you.

    You can use the filters to discover popular courses within the following: 

    • groups 
    • sections
    • time ranges
    • categories

    For example, you can use the time range filter to see how many courses were active and how many users were active in each course within the Data Science category during the last 30 days. You can choose time ranges with day granularity within the last 120 days. Prior to this, monthly time ranges can be selected. 

    Definition of active 

    A course is active if there is at least one active user in it. Learn more about what actions are considered activity for users in Udemy Business.

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    While the time-range filter on this dashboard enables you to see course activity within the selected time range, the average ratings shown on it are the ratings given by your users over all-time (since June 30th 2020), regardless of what time range is selected. This enables you to see the overall rating for courses that are currently trending at your organization.

    Viewing learner ratings and reviews

    From the Course Insights dashboard you can navigate into each course to discover which users are enrolled and to see any ratings and reviews that learners at your organization have left on the course.

    Viewing Learner Activity

    From the Course Insights dashboard, you can click into any course to view learner activity. Important: When a learner enrolls in a course or is assigned a course, they will appear on this page in realtime. Their activity data, however, won’t be shown until the next data refresh. To learn about how frequently data is refreshed, click here.

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  • Group Insights [Beta]

    The Enterprise Plan includes our Group Insights Dashboard, which provides an overview of the top 10 groups for admins and group admins who manage multiple groups, ranked by level of learning engagement and activity. 

    The dashboard’s features

    With the Group Insights Dashboard you are able to discover the most active groups in the organization, based on number of Active Users, and Total Minutes Watched (per group). You can also click on ‘View Activity’ to head to the My Groups page, where you can use the filter to find out more about groups that are not in the top 10, and dive deeper into learning insights for each particular group.

    This page provides the ability to compare groups and see which groups are most engaged in learning, and which may need more support and guidance.

    Please note: this feature is only available with the Enterprise Plan.

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    Definition of active 

    Several actions are considered activity in Udemy Business. Learn more about what defines an active user.

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