This article outlines the Skills proficiency insights dashboard and how admins can access the feature.
The Skills proficiency insights dashboard provides insights on learners’ skill proficiency levels as demonstrated via their assessment results.
Note:
- Advanced skill proficiency insights are available on the Enterprise plan.
- The Skills proficiency insights dashboard displays assessment-based proficiency data. If an organization doesn’t have any assessment results yet, it will show a message indicating that no skill proficiency data is available. Learn more about assessments.
For additional insights, admins can access the Skill Insights dashboard to understand your employee’s learning priorities, by drilling into categories and topic data to see where their learning time is being spent.
Table of contents
- How to access the Skills Proficiency Insights dashboard
- Overview of the Skills Proficiency Insights dashboard
How to access the Skills Proficiency Insights dashboard
Admins can access the Skills proficiency insights dashboard by navigating to the Manage tab at the top right of the page, then selecting Insights and reporting > Skills proficiency insights in the left hand navigation.
Dashboard filters
You can use the dashboard filters to view data by time period, user type, and skills.
With the Skills filter, you can search for and select up to ten specific skills to further assess your organization’s needs by a particular skillset.
Overview of the Skills Proficiency Insights dashboard
The Skill proficiency insights dashboard gives you a clear, data-driven view of how your employees’ skills are developing over time. It translates their assessment results into actionable insights, helping you understand strengths, gaps, and progress at both the team and organizational level.
By focusing on skill growth rather than just activity, your organization can shift the conversation from “How much learning happened?” to “How much skill was gained?"
The Skills proficiency insights dashboard includes:
- Learners assessed: The number of learners that have completed an assessment in the selected period.
- Assessment attempts: The total number of assessments completed during the selected period. This includes both first attempts and reassessments.
- Reassessment attempts: The number of assessments taken during the selected period that were re-assessments.
- Reassessment improvement %: The percentage of assessed learners who improved in the selected period, for example, moving from Developing to Established. A low percentage may indicate more learning is required between attempts.
- Skill improvements (Enterprise plan only): The total sum of improved skills across all learners. For example, if Learner A improved in Skill 1 and Skill 2, and Learner B improved in Skill 1, the Skill improvements metric will display 3.
- Improved learners (Enterprise plan only): The number of learners who improved at least one skill by one skill level.
Skill assessments over time
The Skill assessments over time graph shows the number of assessments and the number of re-assessments attempted during the period. The granularity of the graph changes depending on the length of the period selected.
Skill-level distribution change (Enterprise plan only)
This Skill level distribution change graph shows the change in overall skill level distribution. The second column shows the latest distribution at the end of the selected period and the first column shows the starting levels of those attempts.
In this example, we see a 2% increase in learners who have achieved the Superior proficiency level and a 3% reduction in the amount of learners who have achieved the Limited level.
Skills proficiency list
The Skills proficiency list table gives you a skill-by-skill breakdown, showing which skills were most assessed, how many learners completed an assessment, how often they reassessed, how many improved, and the distribution of proficiency levels for each skill for the time frame.
The table shows a per skill breakdown, ordered by the most popular skills in the period (based on the number of assessments taken).
- Subject: The title of the assessed skill.
- Learners assessed: The number of learners who took the assessment in the period.
- Assessment attempts: The number of assessments taken in the period.
- Reassessments attempts: The number of assessments taken in the period that were re-assessments.
- Skill Improvements: The number of skill level improvements that took place in the period.
- Skill level distribution: The distribution of skills levels for the skill by the end of the selected period.
Priority skills
Click the Priority skills tab to see a table highlighting the chosen skills.
You can select priority skills to focus on the areas that matter most to your organization. If none are selected, the first time you open the tab you'll be prompted with a modal to choose your priority skills.
To change the list of priority skills, select Edit priority skills at the top of the table. You’ll then be able to select, search, or manually type in a list of skills that are of the highest priority to you.
Skills data view by plan type
All UB Enterprise, Pro, and Team Plan customers can see the Skills Proficiency Dashboard under Insights & Reporting in the Manage tab.
Once you access the dashboard, your visibility will depend on your plan and whether assessment data exists for your organization. Some advanced skill proficiency insights are available on Enterprise plan only.
Udemy Business Enterprise and Pro customers with assessment data
- You will see a fully populated dashboard.
Udemy Business Enterprise and Pro customers without assessment data
- Both customer types will see a no data available message (see the screenshot below). The Assign assessments button takes admins to the assessments listing page, and the Learn more button links to the assessments help center article.
Former Pro customers who downgraded to the Enterprise plan
- If your organization once had the Pro Add-on and generated assessment data while on Pro, that historical data will still appear in your dashboard.
Udemy Business and Pro Trial customers who did not convert
- If assessment data was created during a Trial, it will continue to appear in the dashboard even after the trial ends.
New Ventures customers
- New Ventures customers will not see the Skills Proficiency Dashboard in the sidebar.