• Assigning & Removing Udemy Business Pro Licenses

    This article outlines how Udemy Business admins can assign and remove Udemy Business Pro licenses for learners.

    Please note:

    • You’ll need to have purchased Udemy Business Pro to assign Pro licenses. 
    • Admins can also assign (and unassign) a Udemy Business Pro license for admins and group admins, including themselves, if required.
    • For organizations who have acquired Udemy Business Pro licenses for all their users, these SCIM users will be provisioned a Udemy Business Pro license at the time of login.
    • However, all SCIM users can have Pro licenses managed via the mechanisms outlined below.

    How to assign Udemy Business Pro  licenses

    Admins can assign Udemy Business Pro licenses to users individually or in bulk (via CSV Import). 

    Here’s how to assign a Pro license to an individual user:

    1. Log into your Udemy Business account.

    2. Select Manage Users from the Manage menu at the top of the screen.

    3. Locate the user by entering their name or email address into the search tool, or by selecting via the checkbox.

    All_users.jpg

    4. Once you’ve located the user you wish to assign a Pro license, click the three vertical dots on the right side of their profile icon. You can also access these options on the user’s profile page.

    5. Select Assign Pro Add license.

    Pro_Add-on_license.jpg

    6. You will be presented with further instructions and information on what it means to assign a Pro license to a user before confirming assignment.

    7. Click the Assign button.

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    8. The learner will receive an email notification, prompting them to log in and access the Udemy Business Pro features.

    Note: 

    • For customers who have acquired Pro licenses for all Udemy Business users, Pro licenses will be automatically assigned when invitations for Udemy Business are accepted. 
    • Pro licenses will be automatically assigned when users authenticate via SSO/SCIM
    • Customers who have Udemy Business Pro for some learners, but not all, currently cannot automatically assign Pro licenses. Instead, a Udemy Business Pro license can only be assigned to any active userwho has accepted their invitation to join Udemy Business. 
    • Only admins can assign and remove Udemy Business Pro licenses

    How to assign Udemy Business Pro licenses via CSV Import 

    If you wish to assign Udemy Business Pro licenses to more than one user, you can do so easily by importing a CSV file.

    How to Remove Udemy Business Pro licenses

    1. Follow the steps outlined in the first section above to navigate to your Manage users page and to locate the user.

    2. Once you’ve located the user you wish to remove a Pro license from, click the three vertical dots on the right side of their profile icon. You can also access these options on the user’s profile page.

    3. Select Remove Pro license.

    remove_pro_license.png

    4. You will be presented with further instructions and information on what it means to remove a Pro license for a user before confirming.

    5. Click the Remove button.

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    6. The learner will no longer have access to Udemy Business Pro features. They will still have access to Udemy Business. If you wish to remove a user completely from your Udemy Business account, you can follow these instructions. 

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