• Auto-enrollment of Courses via Learning Management Systems

    To provide Udemy Business learners with a seamless learning experience, admins can enable auto-enrollment of courses when launched via LMS/LXP integrations. When auto-enrollment is active, learners will automatically be enrolled when they click on the course link from the LMS/LXP system.

    How to enable auto-enrollment

    To enable auto-enrollment of courses please follow the steps below:

    1. Hover your cursor over Manage and click on Settings
    2. From the menu on the left-hand side of the page, select LMS/LXP Integrations. 
    3. Next, click Start set-up or Edit integration. 
    4. On the next screen, input the necessary details and ensure the Auto enrollment toggle at the bottom is On. 
    5. Finally, click Save.

    integration_credentials.png

    How to disable auto-enrollment

    To disable the auto-enrollment feature for courses please follow the steps below:

    1. Navigate to the select LMS/LXP Integrations page (see instructions above).
    2. Click Edit integration on the right-hand side.
    3. Toggle auto enrollment to Off.

    auto_enrollment_off.png

    Read article
  • How to Test Your Learning Management System Integration With Udemy Business

    This article outlines how you can test your learning management system integration (LMS) with Udemy Business.

    Steps on how to integrate the systems below are also available in our Help Center.

    Note: LMS/LXP integration is only available with the Enterprise Plan.

    How test your LMS integration with Udemy Business

    Once you’ve configured your Udemy Business and LMS APIs and single sign-on (SSO) you will want to test the integration between Udemy Business and the LMS. It is recommended that you first launch Udemy Business SSO directly, then test the course search and launch from LMS, and finally validate the user progress synchronizations.

    1. From your browser, navigate to your Udemy Business site (e.g., https://mydomain.udemy.com). 
    2. Using SSO via your LMS environment, log in to Udemy Business. You should be automatically redirected back to your Udemy Business site after authenticating on your LMS environment.

    Note that you will be automatically redirected to your Udemy Business Site if Forced SSO is enabled (step 7 in the Enabling Single Sign-On section above). If Optional SSO is enabled instead, you will need to click Continue with SSO from the Udemy Business login page.

    1. Now, log in to your LMS environment and search for a Udemy Business course.
    2. Launch the Course into Udemy Business. Observe how you’re automatically redirected to your Udemy Business site and access the course landing page. 
    3. From the course landing page, select Enroll Now to begin the Course.

    The “Enroll Now” option is only presented the first time you access the Udemy Business course. 

    1. As you progress through your Udemy Business course, you can check your LMS environment and observe the Training Progress automatically synchronize with your LMS transcript (this may take up to 24 hours).

    If you encounter any issues or need help with Udemy Business SSO or LMS/LXP Configuration, please contact our support team by clicking here.

    Read article
  • LMS/LXP Product Support for Udemy Business Course & Learner Transcript Synchronization

    The table below includes the LMS/LXP product support Udemy Business provides for course synchronization and learner transcript synchronization, via REST API, as well as learner transcript synchronization via real-time xAPI.

     

       LMS/LXP

    Course

    Learner Transcript

    xAPI

    SuccessFactors

    Yes

    Yes

    No

    Cornerstone OnDemand

    Yes

    Yes

    No

    Saba

    Yes

    Yes

    Yes*

    SumTotal

    Yes

    Yes

    Yes

    Workday Learning

    Yes

    No

    Yes

    Degreed

    Yes

    Yes

    No

    EdCast

    Yes

    Yes

    No

    Continu

    Yes

    Yes

    No

    360 Learning

    Yes

    Yes

    No

    HowNow

    Yes

    Yes

    No

    Learn Amp

    Yes

    Yes

    No

    WorkRamp

    Yes

    No

    No

    *currently in beta

    • If you're interested in participating in the beta, please contact your Customer Success representative.
    • Note: LMS/LXP integration is only available with the Enterprise Plan.
    • If you have any additional questions regarding our product support for LMS/LXP course synchronization and learner transcript synchronization, please contact Udemy Business Support.
    Read article
  • Udemy Business Learning Management System Integration: Cornerstone OnDemand

    Overview

    To extend the value of the Udemy Business collection, we are partnering with the Cornerstone OnDemand Learning Management System (CSOD). We offer native support to integrate with CSOD to bring ease in discoverability and learning management.

    The learning management system (LMS) and learning experience platform (LXP) native integration for CSOD enables Learners to search and discover Udemy Business content directly from their Cornerstone Learning Management System. The integration also enables Admins to easily view reporting data from their CSOD LMS on Udemy progress and completion activity. 

    Udemy Business Course deep-links and Single Sign-On (via SAML 2.0) provide a seamless launch of Udemy courses directly from Cornerstone. Course progress is automatically synchronized in real time between Udemy and the learners Cornerstone transcript (supported when a Udemy Business course is launched from Cornerstone for active learning objects in Cornerstone).

    Note: LMS/LXP integration is only available with the Enterprise Plan.

    Table of Contents

    Integration Benefits

    Integration Process

    Integration Benefits

    • Allow learners to search and discover Udemy Business content directly from their Cornerstone LMS environment.
    • Automatically synchronize learner progress and completions with their Cornerstone transcript.
    • Enable admins to easily enable the integration between their Udemy environment and Cornerstone LMS:
      • Catalog Synchronization.
      • Learner Progress and Completions Synchronization.
      • Single Sign-On via CSOD embedded SSO or via dedicated Identity and Access Management System (e.g., Azure, Okta, AD FS).

    Catalog Synchronization

    Learner Progress & Completions

    Authentication

    Yes: daily, via APIs

    Yes; real-time via APIs for user progress.

    Yes; SAML 2.0 Single Sign-On (SSO)  with Cornerstone On Demand  as Identity Provider (IdP); alternatively, SSO via Identity & Access Management System (e.g., Okta, Azure, OneLogin, AD FS).

     

    Integration Process

    The integration between the Udemy Business Web application and Cornerstone OnDemand environment requires both systems to be configured. For your Cornerstone On Demand environment, you will need to enable the integration via the Cornerstone Content Delivery System (CDS). The overall process is as follows: 

    • Step 1: Enable Cornerstone Content Delivery APIs. The following Cornerstone API parameters are required before you can configure the integration in Udemy:
    1. Environment Base URL
    2. Environment API Client ID
    3. Environment API Client Secret
    • Step 2: Enable Udemy LMS/LXP Integration. Enable the LMS/LXP Integration for Cornerstone OnDemand from your Udemy Business admin portal. You will need the obtained CSOD API parameters in Step 1. Once Udemy is configured, you will need to share the Udemy Client Integration Identifier (CIID) Token with CSOD.The CIID will enable Cornerstone to pull the Udemy catalog for search and discovery as Online Learning Objects.   
    • Step 3: Configure SSO. Contact your Cornerstone Global Integration Services team to enable Embedded SSO on your CSOD environment. Once SSO is enabled on your CSOD environment, proceed to enable SSO on your Udemy Business environment.  

    Enable Cornerstone Content Delivery APIs

    To list Udemy’s Course Catalog as online learning objects in your Cornerstone Learning Management system, you will first need to provision the Content Delivery API keys in Cornerstone. Coordinate with your Cornerstone customer support team to enable the Catalog and the Progress synchronization APIs. Once the Cornerstone Content Delivery APIs are enabled, follow the Cornerstone process for retrieving the environment-specific (e.g., Stage, Pilot, Production) base URLAPI Client ID and Client Secret

    These values are required in order to generate the corresponding Udemy Client Integration Identifier (CIID) for the Course catalog synchronization and enable user progress synchronization between Udemy and Cornerstone. 

    Images: Cornerstone Integration Center Configuration for Udemy Business.

    edge_intergration_center_2.png

    Enable Udemy LMS/LXP Integration

    This section outlines how to enable the Udemy Business Integration with Cornerstone OnDemand. 

    You will first need to enable the Cornerstone Content Delivery APIs and obtain the base URL, API Client ID and Client Secret for your Cornerstone environment (i.e., Stage, Pilot and/or Production). Then, proceed to configure your Udemy Business environment for Catalog and User Process Synchronization as outlined below.

    Prerequisites:

    1. Enable the Content Delivery APIs in your Cornerstone environment. Contact your Cornerstone Customer Success Manager for assistance.
    2. Obtain the CSOD environment API parameters: (a) base URL; (b) API Client ID; and (c) Client Secret.

    Enabling Catalog and User Progress Synchronization

    1. Log in as an Admin to your Udemy Business Web App.

    2. Navigate to Manage | Settings (top right menu).

    3. From the Left panel, select  LMS/LXP Integrations.

    lms_lxp_integrations_page.png

    4. From the Start set-up button, select Cornerstone On Demand.

    cornerstone_on_demand_option.png

    5. Enter the Base URL Endpoint, Client ID and Client Secret you received from Cornerstone.

    6. For User ID, enter UdemyProvider

    7. For Scope, enter all.

    lms___lxp_scope.png

    8. Click Save set-up. Udemy will display a confirmation if the Cornerstone APIs were successfully enabled. The Udemy Cornerstone OnDemand Integration status screen will then display.  The User Progress Synchronization between Udemy and Cornerstone is now enabled. Next, enable the Catalog Synchronization.

    intergration_enabled.png

    9. From the Udemy Cornerstone OnDemand Integration status screen, click Copy to clipboard next to the Cornerstone CIID. Share the CIID token with your Cornerstone Integration team to enable the Catalog the synchronization on your Cornerstone environment.

    Allow 24 hours for the Udemy Business Course Catalog list to appear in your Cornerstone environment. Once the Udemy Business Catalog is listed in your Cornerstone environment, you can search, discover the Udemy Business catalog and launch the course experience in your dedicated Udemy environment.

    Enable Udemy Single Sign-On

    This section outlines how to enable Single Sign-On for your Udemy Business environment (the Service Provider, or SP). Udemy supports SP-initiated SAML 2.0 via your corporate Identity Provider (IdP). You may choose to use Cornerstone embedded SSO as the IdP, or your dedicated Identity Provider System (e.g., Okta, Azure, AD FS, OneLogin). If Cornerstone is selected as your proxy IdP for Udemy, first configure SSO from your CSOD environment using the Udemy metadata below:

    What you need before configuring Udemy SSO:

    • The Cornerstone environment metadata file. This file contains the SSO configuration settings for your Cornerstone system; e.g., Entity ID, SSO Endpoint and Certificate.
    • Administrator access to your Udemy Business Web application. Only Administrators can configure SSO in Udemy.

    Enabling Single Sign-On for Your Udemy Environment

    To enable SSO with your specific Identity Provider System (e.g., Okta, Azure, AD FS, OneLogin), please visit the support page here.

    You can download the Udemy Business SSO metadata from the articles above, or from this link.

    The general procedure for configuring SSO with an LMS (i.e., custom) can be viewed here.

    Test the Integration

    Once you’ve configured your Udemy and Cornerstone APIs and SSO you will want to test the integration between Udemy Business and the LMS. Steps on how to do this can be viewed here.

    Questions/Support

    If you encounter any issues or need help with Udemy SSO or LMS/LXP Configuration, please contact our support team by clicking here. For Cornerstone related issues, please contact the designed Cornerstone support team.

    Read article
  • Udemy Business Learning Management System Integration: SuccessFactors

    Overview

    To extend the value of the Udemy Business collection, we are partnering with the SAP SuccessFactors  Learning Management System. We offer native support to integrate with SuccessFactors to bring ease in the discoverability and tracking of Udemy Business courses. The  learning management system (LMS) and learning experience platform (LXP) native integration for SuccessFactors enables Learners to search and discover Udemy Business content directly from their SuccessFactors Learning Management System. 

    Note: LMS/LXP integration is only available with the Enterprise Plan.

    Reviewing user course completion

    The integration also enables admins to easily view reporting data from their SuccessFactors LMS on Udemy Business completion activity. Udemy Business Course deep-link URLs and Single Sign-On (via SAML 2.0) provide a seamless launch of Udemy courses directly from SuccessFactors. Course completions are automatically synchronized between Udemy and the learners SuccessFactors transcript on a daily basis.

    Table of Contents

    Integration Benefits

    • Allow learners to search and discover Udemy Business content directly from their SuccessFactors LMS environment.
    • Automatically synchronize learner course completions with their SuccessFactors transcript.
    • Enable admins to easily enable the integration between their Udemy environment and SuccessFactors LMS;
      • Catalog Synchronization
      • Learner Course Completions Synchronization
      • Single Sign-On via SuccessFactors embedded SSO or via dedicated Identity and Access Management System (e.g., Azure, Okta, AD FS).

    Capabilities Included

    Catalog Synchronization

    Learner Course Completions

    Authentication

    Yes: daily, via APIs.

    Yes; daily via APIs.



    Yes; SAML 2.0 Single Sign-On (SSO) recommended  via Identity & Access Management System (e.g., Okta, Azure, OneLogin, AD FS, etc).

    Note: When setting up SSO, you will need to map the user’s SuccessFactors BizX ID to Udemy’s lmsUserID in your SAML claim attributes

     

    Integration Process

    The integration between the Udemy Business Web application and SuccessFactors environment requires both systems to be configured. For your SuccessFactors environment, you will need to enable the integration via the SuccessFactors Open Content Network (OCN). The overall process is as follows: 

    • Step 1: Configure SuccessFactors OCN for Udemy. This will include the following:
    1. Configure OCN Provider Label for Udemy
    2. Enable OCN Provider for Udemy
    3. Configure Provider Logo for Udemy
    4. Create OCN Admin Role
    5. Create OCN Admin User
    6. Create OCN OAuth Credentials
    • Step 2: Enable Udemy LMS/LXP Integration. Enable the LMS/LXP Integration for SuccessFactors from your Udemy Business admin portal. You will need the SuccessFactors API parameters in Step 1. Udemy requires the following parameters to enable the integration.
    1. Client ID
    2. Client Secret
    3. OAuth User ID
    4. SuccessFactors Environment Base Endpoint URL 

    Udemy will validate these parameters when you save.

    • Step 3: Configure SSO
    1. Configure your organization’s Identity Provider (IdP) for Udemy Business
    2. Configure SSO for your organization’s SSO connection for Udemy 

    SuccessFactors OCN Configuration

    Provider Label

    For every OCN Provider it is recommended to attach a label to the ProviderID. The ProviderID is a fixed text identifier for content providers, whereas the label is more human-readable.

    Successfactors reference on creating OCN provider labels: https://help.sap.com/viewer/9d4c9e0d04304afdbe8f1b4480d71403/2005/en-US/4ae2f73d864d4282a909bdf5143e2b58.html

    Thelabel.u.UdemyForBusiness” is created in SuccessFactors under References > Manage Labels > Labels

    sf_1.png

    sf_2.png

    Enabling OCN Provider

    The ProviderID is fixed text that is set in the System Administration > Configuration > System Configuration > Open Content Network settings. The label is as follows:

    providers[UDEMY].enabled=true

    providers[UDEMY].name=Udemy Business

    providers[UDEMY].label=label.u.UdemyForBusiness
    providers[UDEMY].syncCourses=true

    providers[UDEMY].baseLaunchUrl=https://<udemy portal>.udemy.com

    providers[UDEMY].pricingModel=

    defaultValues.markCompleteOnLaunch[UDEMY]=false


    Note 1
    : Theproviders[UDEMY].baseLaunchUrl=https://<udemy portal>.udemy.com should be your organization’s specific Udemy (UB) domain. 

    Note 2: Setting providers[UDEMY].enabled=true enables the provider.

    Note 3: If Udemy is your first OCN integration, you will need to configure three additional parameters. To find the possible values for these parameters, follow the paths below:

    • defaultValues.itemType[default]: References > Learning > Item Types > Do a blank search > choose the necessary item type and add it to the value parameter in the OCN property file.
    • defaultValues.itemCompletionStatus[default]: References > Learning > Item Completions > Do a blank search > choose the necessary item completion and add it to the value parameter in the OCN property file.
    • defaultValues.domainID[default]: System Admin > Security > Domains > Do a blank search > choose the default domain where the item would be created and add it to the parameter in the OCN property file.

    These values vary per SuccessFactors deployment. Udemy can’t provide guidance regarding which values to use. If you have questions, direct them to SAP SuccessFactors support.

    Provider Logo

    A thumbnail image can be applied to each course as a watermark.  This can be configured in SuccessFactors via System Administration > Configuration > System Configuration > Open Content Network > Logos.

    logo_image_configuration.png

    OCN Admin Role

    This step creates a role to allow OData API calls. It can be configured in System Administration > Security > Role Management.  The required permissions (or workflows in older versions) are:

    • Add History Record (or Add Learning Events in older version)
    • If the customer opts in for OData API synchronization instead of IdP custom attribute, Udemy needs the permission to query users via Search Successfactors OData API service.

    3a.png

    OCN Admin User

    An Admin user is required in order to make API calls; the user must be associated with the OCN Admin Role previously  created.  The user can be created in System Configuration > Security > Administrators

    OAuth Tokens

    This step creates the SuccessFactors OAuth Client ID and Client Secret. It can be issued in SuccessFactors via System Configuration > Configuration > OAuth Token Server. Note that Issuing a new secret invalidates all previous ones. If existing OCN providers are enabled, you can use the same token or re-issue a new token to all providers.

    Open Content Network Synchronization

    There is an automatic process (System Administration > Automatic Processes > Open Content Network Content Synchronization) in SuccessFactors that can be configured to update the OCN content.  This will sync course metadata and cleanup inactive courses.  Inactive courses can still receive completion records, as long as they remain in the OCN with the Import Status: “Imported”.

    SF_4.jpg

    Importing Content > Open Content Network

    If all is configured correctly, you can import Udemy content (transform into Learning Items) in SuccessFactors via Learning Administration > Content > Open Content Network section.

    sf_5.png

    Enable Udemy LMS/LXP Integration

    This section outlines how to enable the Udemy Business Integration with SuccessFactors. You will first need to enable the SuccessFactors OData APIs and obtain the base URLAPI Client ID and Client Secret for your SuccessFactors environment  (i.e., Stage, Pilot and/or Production). Then, proceed to configure your Udemy Business environment for Catalog and User Process Synchronization as outlined below.

    You will need the following OCN OAuth Credentials and OCN Admin User information:

    1. Client ID

    2. Client Secret

    3. OAuth User ID: OCNAdmin

    4. SuccessFactors Environment Base Endpoint URL 

    Prerequisites:

    1. Enable the OData APIs in your SuccessFactors environment following the instructions in the ‘OAuth Tokens” section of this documentation above.

    2. Obtain the SuccessFactors environment API parameters: (a) base URL; (b) API Client ID; and (c) Client Secret.

    Enabling catalog and course completion synchronization

    1. Log in as an admin to your Udemy Business Web App.

    2. Navigate to Manage | Settings (top right menu).

    3. From the Left panel, select LMS/LXP Integrations.

    4. From the Start set-up button, select SuccessFactors.

    sf_6.png

    5. Enter the Base URL Endpoint, Client ID and Client Secret you retrieved from SuccessFactors.

    sf_7.png

    6. For User ID, enter OCNAdmin

    7.  Click Save set-up. Udemy will display a confirmation if the SuccessFactors APIs were successfully enabled and the SuccessFactors Integration status screen will then display. Learner course completion is now synchronized between Udemy and Success Factors.

    8. Allow 24 hours for the Udemy Business Course Catalog list to appear in your SuccessFactors environment. 

    9. Once the Udemy Business Catalog is listed in your SuccessFactors environment, you will need to import the courses into your SuccessFactors course catalog.

    Once you import the courses, your SuccessFactors designated users can search, discover the Udemy Business catalog and launch the course experience in your dedicated Udemy environment.

    Managing SuccessFactors locales

    In SuccessFactors LMS, course titles and descriptions only appear in the locale to which they are populated. If your Udemy subscription includes access to multiple languages and locales, you may notice some Udemy content appears in search results without a title and description. This means the locale you are searching in doesn’t match the locale of the Udemy content. The title and description are only returned for courses for the user's designated SuccessFactors locale.

    So - far example, if your SuccessFactors locale is set for English, you will be able to see course titles and descriptions for all English courses.

    sf_8.pngTo request title and description locale defaults, please submit a case for SuccessFactors support team.

    You will need to enable the locales in SuccessFactors, if you want to see the title and descriptions for Udemy courses offered in those languages:

    • Arabic
    • English
    • French
    • German
    • Indonesian
    • Italian
    • Japanese
    • Korean
    • Mandarin
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Turkish

    Enable Udemy Single Sign-On

    This section outlines how to enable Single Sign-On for your Udemy Business environment (the Service Provider, or SP). Udemy supports SP-initiated SAML 2.0 via your corporate Identity Provider (IdP). 

    Your IdP must be configured to send the SuccessFactors unique user identifier (also known as BizX UserID) to Udemy and SuccessFactors. If user IDs aren’t the same between the two systems, learner activity tracking will not work. If you are unsure how to identify your BizX UserID, please contact your dedicated SuccessFactors Technical Consultant.

    Identifying your BizX UserID

    If you opt to connect your organization’s identity management solution to Udemy, you must configure it to send the SuccessFactors unique user identifier (also known as BizX ID) to Udemy so Udemy can communicate course completions back to SuccessFactors. This section describes how to identify your BizX ID.

    1. In the SuccessFactors navigation menu, select Admin Center.

    2. Scroll down to the tools panel and type “Employee Export” and select the top result.

    3. Select Export User File.

    4. Open the CSV file.

    5. The “USERID” value is the user’s BizX ID for SuccessFactors.  This value must be sent to Udemy from your Identity System via SAML 2.0 SSO (mapped to Udemy as lmsUserID in the claim attributes).   It is best to share examples of this “USERID” value with your SSO administrator to ensure the correct BizX ID (i.e., lmsUserID) values are available in Udemy in order to synchronize Udemy learning data with SuccessFactors.

    SF_9.jpg

    Enabling Single Sign-On for your Udemy Environment

    To enable Udemy SSO with your Identity Provider System (e.g., Okta, Azure, AD FS, OneLogin) [Recommended], please visit the following Udemy Business support article and follow the steps to set up SAML 2.0 SSO.  Your SSO admin will need the Udemy Business SSO metadata file; you can download the Udemy Business SSO metadata from the support articles above, or from this link.

    In your Identity Provider System, you must add the BizX User ID as an additional claim attribute for the SAML assertion.  In the claim attribute mapping, the BizX user id must be mapped to lmsUserID.

    If your organization does not have an Identity Provider system, you can use SAP SuccessFactors SSO as the IdP.  You should only pursue this option if you don’t have an IdP system, or if recommended by Udemy Solutions Engineer. If SuccessFactors is selected as your proxy IdP for Udemy, first configure SSO from your SuccessFactors  environment using the attached Udemy metadata:

    What you need before configuring Udemy SSO:

    • The SuccessFactors environment metadata file. This file contains the SSO configuration settings for your SuccessFactors system; e.g., Entity ID, SSO Endpoint and Certificate. 
    • Administrator access to your Udemy Business Web application. Only administrators can configure SSO in Udemy.

    The general procedure for configuring SSO with an LMS (i.e., custom) can be viewed here.

    Test the Integration

    Once you’ve configured your Udemy and SuccessFactors  APIs and SSO you will want to test the integration between Udemy Business and the LMS. Steps on how to do this can be viewed here. 

    Questions/Support

    If you encounter any issues or need help with Udemy SSO or LMS/LXP Configuration, please contact our support team. For SuccessFactors related issues, please contact the designed SuccessFactors support team.

    Read article
  • Udemy Business LMS And LXP Integration Partners

    Udemy Business integrates with different learning management systems (LMS) and learning experience platforms (LXP) (see below) to provide a number of benefits to your organization. 

    Why integrate a LMS or LXP with Udemy Business?

    A LMS delivers and manages instructional and training content. It typically handles learner registration, online course administration, tracking, and assessments of a learner’s work. Instructional content can be live instructor-led training (ILT), books and articles, video courses, blog posts & forums, and other media. 

    Each partnership may vary in functionality, but integrating Udemy Business with your LMS or LXP presents a variety of benefits with learning management:

    • Centralize search and discovery of Udemy Business catalog from your LMS or LXP.   
    • Assign Udemy Courses directly through your LMS or LXP.
    • Centralize reporting to understand consumption or engagement of learning content across providers, track skills, and guide learning development
    • Deliver learning experiences in familiar systems.

    Current list of LMS and LXP partners

    Note: Access to the partner support portal may be required in order to access the configuration instructions. Udemy Business provides the instructions as a courtesy and does not manage the resources directly. If you encounter any issues accessing the instructions, please contact the applicable partner.

     

    Partner

    Integration benefits

    Configuration instructions 

    Demonstration video

    (in English)

    Betterworks

    Betterworks datasheet 

    Configuration instructions

     

    Continu

    Continu datasheet

    Configuration instructions

     

    Cornerstone OnDemand 

    Cornerstone OnDemand datasheet

    Configuration instructions

    Demonstration video

    Degreed

    Degreed datasheet

    Configuration instructions

    Demonstration video

    Disprz

    Disprz datasheet

    Please contact your Disprz rep for configuration instructions

     

    Docebo

    Docebo datasheet

    Configuration instructions

     

    edCast

    edCast datasheet

    Configuration instructions

     

    Engagedly

     

    Engagedly datasheet

    Configuration instructions

     

    HowNow

    HowNow datasheet

    Configuration instructions

     

    Innential

    Innential datasheet

    Please contact your Innential rep for configuration instructions

     

    Learn Amp

    Learn Amp datasheet

    Configuration instructions

     

    LinkedIn Learning

    LinkedIn Learning datasheet

    Configuration instructions

     

    Phenom

    Phenom datasheet

    Configuration instructions

     

    Praisidio

    Praisidio datasheet

    Please contact your Praisidio rep for configuration instructions

     

    Saba

    Saba datasheet

    Configuration instructions

     

    ServiceNow Learning Posts

    ServiceNow datasheet

    Configuration instructions

     

    Skillsoft

    Skillsoft datasheet

    Configuration instructions

     

    SuccessFactors

    SuccessFactors datasheet

    Configuration instructions

     

    SumTotal

    SumTotal datasheet

    Configuration instructions

     

    Valamis

    Valamis datasheet

    Configuration instructions

     

    Viva Learning

    Viva Learning datasheet

    Configuration instructions

     

    Workday Learning  

    Workday Learning datasheet

    Configuration instructions

    Demonstration video

    WorkRamp

    WorkRamp datasheet

    Configuration instructions

     

    Xoxoday Plum

    Xoxoday Plum datasheet

    Please contact your Xoxoday Plum rep for configuration instructions

     

    360Learning

    360Learning datasheet

    Configuration instructions

     

    Integrations with other systems

    Please note that you can integrate your Udemy Business instance with systems not included in the list above or with other in-house tools.  For any provider not on the list, Udemy Business will provide access to our web service REST APIs and provide guidance during the integration build.

    Frequently Asked Questions:

    How much does the integration cost?

    Udemy Business does not charge forLMS/LXP Connectors or access to API services. Note that your LMS/LXP/3rd party service provider may charge on their end for integration or professional services, so we recommend confirming with them as well..

    How long does it take to integrate Udemy Business with an LMS?

    The Udemy Business configuration is entirely self-service and authorized administrators can enable their Udemy LMS/LXP and SSO functionality in minutes.  Setup time on the LMS/LXP side may vary. 

    How will learners complete integrated courses?

    Launching a course from your LMS/LXP will open a new tab in your browser to complete the course within your Udemy Business instance directly.  This ensures an optimal end-learner experience as courses are built for consumption within Udemy Business.  

    Learners can benefit from resources and functionality within Udemy Business itself, by having access to instructor monitored Q&A, instructor announcements, downloadable resources, learning tools, and more.  Courses are frequently refreshed by instructors as well,  so this help ensures that end-learners receive the most up-to-date and relevant content.

    Will learners have to re-enroll in the course within Udemy?

    No.  You can enable auto-enrollment within Udemy settings.

    Will learner and course reports still be sent over if the course is completed within Udemy?

    Yes, so long as the Reporting API is enabled.

    Will my learners have to re-authenticate into Udemy? 

    No.  The login flow from LMS/LXP to Udemy is seamless via SSO.

    How are course searches, discovery, and recommendations managed through 3rd party LMS? 

    This depends entirely on the LMS/LXP system.  3rd party LMS/LXP systems have their own algorithms for surfacing content and providing content recommendations which is different from Udemy.

    Can I see what the integration looks like?

    Yes.  Please reach out to your Udemy Business representative and we can share screenshots, videos, and/or a short demonstration of what various integrations can look like.

    What if my LMS/LXP is not on the list above?  Can I integrate with on-premise or “in house” systems?

    Yes, integration is still possible!  For any provider not on the list, Udemy Business will enable access to our REST APIs and provide guidance during the integration build. However, the LMS/LXP vendor or customer will be responsible for the work required to facilitate the integration. The Udemy Business team will provide advisory services for the Udemy Business API.

    What specific information and fields can be sent via the Udemy Business API?

    Broadly speaking, Udemy business APIs support integrating Courses, Learning Paths, and Reporting information.  For more detail, see our API Reference documentation for a list of all the possible fields you can access via our open API.  Note that our 3rd party partners with pre-built integrations may not necessarily map all of this information as part of the connector they’ve built out, so let us know if you have questions on what is supported through an existing integration.

    Will the LMS/LXP integration include custom Udemy Business content we’ve created?

    Yes.  

    How frequently does the data refresh with integration? 

    For xAPI reporting integration, progression and completion statements are sent in real-time.

    For our REST APIs (Course Catalog, Learning Paths, and Reporting) most partners call our API a minimum of once every 24 hours.  

    If I assign a course from my LMS, will notifications also be sent from Udemy?

    No.  Course reminders will be sent based on which system you assigned the course from.

    Is Single-Sign-On (SSO) required to integrate with my LMS/LXP?

    No, but SSO is recommended for optimal user experience.

    Do you support flat file course uploads?

    Yes. If the LMS/LXP does not support API based integrations, Udemy Business can provide a .csv file of course URL deep links for upload into the LMS. This is a simple way to populate the LMS/LXP with Udemy Business content; however, this method requires manual upkeep.

    Does Udemy Business support integration through SFTP?

    This is not currently supported.

    What other options are available if we don’t wish to integrate?

    Udemy Business data can be manually exported as CSV files.  Depending on the overall scope and requirements, doing periodic file uploads can be straightforward with minimal uplift or maintenance.

    Enabling custom learning objectives in your LMS/LXP system may also be a suitable option if you only wish to surface a few Udemy Business courses or learning paths.

    If you have additional questions about integration please don’t hesitate to reach out to your Udemy Business representative and our team will be happy to support in further discussions.

    Read article