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  1. Udemy Business
  2. Managing users
  3. Single Sign-on (SSO) provisioning

How to reconfigure your Okta SSO connection to the standard Udemy SSO infrastructure

This article outlines how organizations can reconfigure their existing Okta SSO connection to the standard Udemy SSO infrastructure.

  • For additional information, see How to reconfigure your SSO connection from the legacy experience.
  • For configuring with OIDC, see this article. 

Prerequisites

Before getting started, make sure you have admin access to both Okta and Udemy.

How to reconfigure your SSO connection in Okta with SAML

  1. In Okta, navigate to your Udemy Application > General. 
  2. In App Settings, click Edit.
  3. Make sure the following are configured correctly:

    Audience URI: https://sso.udemy.com
    Subdomain: Your Udemy Business subdomain (for example, if your login URL is demo.udemy.com, enter demo)
    Domain: udemy.com
    ACS URL: https://sso.udemy.com/api/oauth/saml
     

    Note: These need to be exact (no trailing slashes).

App settings

  1. Once complete, click Save and navigate to the Sign On tab. Scroll down and look for the Metadata URL. Copy the value and open a new tab to go to your Udemy admin page.
    Metadata details
  2. In your SSO settings In Udemy Business, navigate to Manage > Settings > Single sign-on. You'll see a prompt to reconfigure your connection in the top right hand corner of your current connection overview.
    Reconfigure your SSO connection
  3. Start the new configuration: Click Reconfigure SSO to enter the edit settings experience.
  4. Paste in the Metadata URL and click Import metadata.
  5. Save the connection and test by logging in to your Udemy portal with a private or incognito window.

Reverting to your previous configuration

A revert option is available if you experience authentication issues after reconfiguring, for example if users are unable to log in, you can revert to your previous connection while you troubleshoot. 

To do so, go to Admin Tools > Settings > Single sign-on and click Revert to previous in the top right corner of your connection overview. Once you've resolved the issue, you can reconfigure again at any time.

Need help?

If you have questions or run into issues, contact our support team. 

Note: If your SSO connection was originally set up by Udemy's team (a managed connection), you won't be able to reconfigure it directly from the self-serve UI. Please contact your Customer Success Manager or our support team to schedule your migration.

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  • How to reconfigure your custom SSO connection to the standard Udemy SSO infrastructure
  • How to reconfigure your Entra ID SSO connection to the standard Udemy SSO infrastructure
  • Course creators: How to use the Course Cloner tool
  • How to reconfigure your SSO connection from the legacy experience
  • How to configure SSO in Okta for Udemy Business (standard experience)
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Related articles

  • How to reconfigure your custom SSO connection to the standard Udemy SSO infrastructure
  • How to reconfigure your Entra ID SSO connection to the standard Udemy SSO infrastructure
  • Course creators: How to use the Course Cloner tool
  • How to reconfigure your SSO connection from the legacy experience
  • How to configure SSO in Okta for Udemy Business (standard experience)

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