Through our multi-factor authentication (MFA) feature, you can further enhance the security of and help prevent unauthorized access to your Udemy Business account. This article provides an overview of the Multi-factor Authentication feature for account admins and owners, and how to enable or disable this for your organization from your Udemy Business account.
- Udemy Business learner? Learn how to log in with MFA.
Please note:
MFA is only available for Enterprise Plan users.
- MFA is not available for organizations with a Forced SSO setting enabled.
- MFA is available in all countries and can be enabled or disabled through your Udemy Business account on a browser. Once activated (or deactivated), the MFA settings will apply on the browser login, as well as the Udemy Business mobile app for everyone in the organization.
Table of contents
- What is multi-factor authentication (MFA)?
- Who can enable or disable MFA?
- How can you enable or disable MFA for your organization?
What is multi-factor authentication (MFA)?
Multi-factor authentication (MFA) is a security measure that adds an extra layer of protection beyond traditional password-based authentication. MFA requires a person to use more than one form of verification to access an account, which can greatly reduce identity theft and unauthorized access to sensitive information in your account.
Who can enable or disable MFA?
This feature is available for organizations that have a No-SSO or Optional SSO setting turned on.
MFA is not available for organizations that have a Forced SSO setting.
Employees with admin or owner roles on Udemy Business can see the feature in admin tools and access the feature to enable or disable for the organization.
How can you enable or disable MFA for your organization?
To enable or disable MFA for your organization, please follow the steps below.
Please note:
- These steps can only be completed when accessing Udemy Business on a browser. Once enabled, the settings will apply in the Udemy Business mobile app.
- To access this feature on mobile, please ensure everyone in your organization has updated to at least 8.89 of the iOS version, and 5.63.0 of the Android version of the Udemy Business mobile app.
1. To access the MFA section, click on Multi-factor Authentication under Settings in the Admin Tools section.
2. Click on the toggle to enable the feature, and click again to disable the feature.
3. For organizations that have a Forced SSO setting turned on, the MFA toggle will be disabled by default.