How to create, delete & edit user groups

Creating groups of users is an optional feature that allows you to segment your user base into specific groups for reporting purposes. Example groups could be setup as departments (e.g., Marketing or Finance) or office locations (e.g., San Francisco or London). You can add a user to more than one group.

If you plan to use this feature, we recommend creating all your groups before inviting users to join your account. Adding people to groups before they receive the invitation to join your account allows you to capture learning data by group from the very beginning, and saves you the trouble of adding users to groups later.

Please note: groups are available with the Enterprise Plan only.

How to create a user group

To create a group, please follow the steps outlined below:

1. Access the Manage tab at the top of the screen and click on Manage Users from the drop down menu.

manage_users_drop_down_menu_.png

2. Click Manage Groups at the bottom left of the page.

3.  Next, click Create Group.

manage_groups_option.png

4. Type in the group name. You can also add group admin(s) to manage the group. Learn more about Group Admins.

5. Finally, click Create Group again.

After the group has been created, you can also add users to it via the CSV import feature.

entering_name_group_admins_for_new_group_admin.png

Editing or deleting user groups

To delete a group, change its name, or download the list of users in a group, click on the group name. Next, click on the ellipses icon (three-dots) to the right of the group title. You will see the following options: Export this Group, Group membership log, Edit group name, and Delete this group.

editing_changing_group_options.png

Deleting groups in bulk

To delete multiple groups at once, follow the steps below.

  1. On the Manage groups page, click the Select groups filter at the top.
  2. Select the groups you wish to delete by clicking the applicable box on the left-hand side.
  3. Next, click the Delete selected option. 
  4. Finally, confirm you wish to delete the selected group. 
  • Note: 
    • Once the groups are deleted, the action cannot be undone. Deleting the groups will remove them from all the sections they belong to and will move all users out.
    • Users in the groups will retain their access to Udemy Business.

 

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