• List of Courses Included in Udemy Business

    The Udemy Business content collection includes thousands of courses that are curated from the consumer marketplace (www.udemy.com). We curate the most relevant and high quality courses from the marketplace’s extensive catalog, using a number of criteria, including course ratings, user engagement and demand from all of our customers.

    The list of courses in the Udemy Business subscription

    Here is a list of the courses included in your Udemy Business subscription: http://ude.my/djz18. We update this list on a quarterly basis.

    Admins: How to export a course list

    If you’re an admin and need the most current course list, export a list by going to Manage > Insights and reporting > Course Insights > Export > Course list.

    Learn more about how admins can export a course list directly from the admin console.

    How to suggest a new course for the Udemy Business collection

    If you would like to suggest a new course be added to the Udemy Business collection, you can do so using the form below. Note that this form submits suggestions for courses to be added to the general Udemy Business collection, which is available to all Udemy Business users, not just users in your company's account. 

    After you submit your recommendation, our Content team will assess your suggestion based on a number of criteria, such as course ratings, user engagement and demand from all of our customers. The Content Team will notify you of our decision whether to approve, or deny your suggestion, within 3 - 5 weeks. Submit a course suggestion.

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  • Udemy Business Content Quality

    Our mission is to provide Udemy Business customers and learners with access to the freshest, highest quality, and most relevant content from the Udemy.com marketplace. This article explains the content curation process for the Udemy Business collection and our commitment to content quality.

    Learners on Udemy Business can have slightly different objectives than learners on Udemy.com. Our audience is made of professionals learning workplace-relevant skills in a business setting. Their corporations sponsor online education and develop robust learning programs across a wide variety of topics and industries. Thus, our audience can have different expectations and standards for what constitutes an appropriate course, due to the nature of their learning environment.

    How we curate

    We take a data-driven and human-curated approach to deliver high quality courses on the topics and skills professionals need to do whatever comes next. In-demand skills are surfaced through the data of tens of millions of learners who use our platform. 

    Curation is nuanced - we look at the combination of many quality signals to determine whether a course is appropriate for our business audience.

    Curation criteria to be eligible for Udemy Business:

    • Our minimum rating and number of reviews vary by language. For English, we require a 4.4+ rating and 25+ learner reviews for inclusion (the more, the better, because it means the rating is more stable and accurate). We adapt these criteria for international collections based on user behavior data.
    • Topic relevance to our business users and current offering in the collection on that topic.
    • Instructor’s average rating and standing with Udemy policies - we want to see responsive instructors with high engagement with learners and learner feedback.
    • Instructor’s agreement to our Udemy Business Marketing program and course eligibility.

    We require minimum course ratings and number of reviews for inclusion in the collection. Once a course is curated into the collection, the rating may fluctuate over time

    We continuously monitor the content collection for course quality and relevance. If a course’s rating drops below 4.0 for an extended period of time, we add it to our retirement list. Removing less engaging or outdated content is just as important as adding new high quality courses to ensure our collection is as relevant as possible for our learners.

    Instructors

    Our instructors are dedicated, subject matter experts. They are incentivized to keep their courses engaging and up-to-date, especially in fast-moving tech topics. We empower them with user data and dashboards to drill into what’s working for their learners and what isn’t, so they can be agile and responsive.

    By providing an easy-to-use platform, we have leveled the playing field for anyone who is knowledgeable and passionate about their topic/industry to teach. Because of this, we are enabling all learners of different backgrounds and learning preferences to find an instructor whose expertise, identity, and teaching style resonates best with them - leading to a more effective learning experience.

    Commitment to content quality

    Course transcription review

    We ensure our collection is of the highest quality possible in multiple ways. In addition to our strict curation criteria, Udemy harnesses artificial intelligence (AI) to review course transcripts from the Udemy Business collection to gain maximum visibility into our collection and to proactively ensure our content is fit for a professional audience. 

    On the rare occasion that inappropriate or inaccurate content is found in Udemy Business, we follow a swift escalation workflow and reach out to the instructor to revise the specific lecture. Almost always, the instructor is receptive and grateful for the opportunity to remedy. If they aren’t, we remove the course from Udemy Business. 

    Reporting inappropriate content

    If you believe you’ve uncovered inappropriate content in a Udemy Business course, please contact our support team so we can assist. We take content quality very seriously and will address any concerns as quickly as possible.

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  • What is Certification Preparation? Beginning your Journey Towards Certification Exams

    Getting a certification from a trusted third-party provider is a great way to demonstrate your expertise, learn new technologies and advance your career. Accordingly, Udemy has created a certification preparation feature, which helps you easily find content relating to third-party certification exams. This article outlines how you can review and select a certificate preparation experience that meets your learning needs. 

    How to access the Certification Preparation page on a browser

    Learners can access the certification page on a browser by following the steps below:

    1. Navigate to the home page of your Udemy Business account. 

    2. Move your cursor to Explore at the top left of the page and select Certification preparation.

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    Accessing the Certification preparation screen on the mobile app

    If you’re using the Udemy Business mobile app, you can access the Certification preparation screen by following the steps below. Please be sure you’re using the latest version of the app so that you can access the certification preparation feature.

    1. Tap the Search icon at the bottom of your screen.

    2. In the Explore badges section, tap Certification preparation.

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    You can also access the Certification preparation feature by tapping the applicable section on the Featured screen.

    Reviewing certification preparation experiences

    See how the certification preparation experience on Udemy can help you:

    • Choose the right certification that best aligns with your current role and career goals: explore learning content on Udemy to help you prepare for your certification exams.

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    • Study and prepare: Once you've selected a certification to prepare towards, you'll need to study and prepare for the exam. Udemy provides a range of courses to support your study and offers a variety of resources to help you prepare, including practice exams and documentation, as part of our courses.
    • Stay organized: Keep track of what you have studied in My learning, see what you still need to cover, and what you have mastered. This helps you focus your efforts on the most relevant content. 
    • Stay motivated: Set learning events to help you stay motivated towards your learning goal. Remember why you are taking the certification and stay motivated by setting goals and rewarding yourself for your progress.
    • Stay organized: Keep track of what certifications you are working towards in My certification preparation. To focus your efforts on relevant content, select your certification and go to Learning in progress. Here, you can see what you have mastered and what you still need to cover. 
    • Demonstrate success: Once you’ve passed your exam and earned a badge, you can import or upload your badge to showcase your success (Learn how).

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    Remember, getting a certification is a valuable investment in your career, but it requires time and effort to prepare and maintain your certification. Good luck!

    Please note: Learners will need to complete their certification exam through the official exam provider across these certifications. Udemy does not provide the certification exam, but rather, focuses on curating the highest quality courses to help your users prepare for and successfully pass their exams.

    Will badges be added or removed and how will this impact my current learning?

    At Udemy Business, we're dedicated to providing our customers with access to the highest quality certification-related content most relevant for workplace learning. As such, we are always updating the collection to make sure our courses and content are up-to-date and relevant. Therefore, there may be times when a badge is no longer available on the certification landing page. In this case, if the content is still available on Udemy Business, the learner can see this under My learning.

    This could be due to:

    • The applicable courses are retired and therefore, they are no longer available in a Udemy Business account. As a result, we can no longer support the related certification preparation experience.
    • Badges may also be removed from the certification preparation experience, as part of quality checks for supporting content. In this case, courses will still be available for learners within My learning. 
    • New certification preparation experiences becoming available through new topics and courses curated into the Udemy Business catalog.

    Managing your badges via Udemy Business

    After completing a certification exam from a third party provider, you will now be able to import or upload an Open Badge to Udemy Business in order to validate your achievement and celebrate your success with your manager and organization. (Learn how).

     

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  • How to Recommend a Course in Udemy Business

    To help share and socialize learning at your organization, Udemy Business learners, admins and group admins can recommend courses to their colleagues, by using the recommend course feature. 

    How to Recommend a course

    To recommend a course, follow the steps below:

    1. Navigate to the course card or course landing page in your Udemy Business account.
    2. Click the Share or Recommend dropdown and select Recommend. Please note: depending on your organization and user settings, you may see additional Share options like Assign or Share to Slack.

    recommend_course_option_course_landing_page.png

    Who can recommend a course?

    Admins and group admins can recommend courses to Users as well as groups. Please note: group admins can only recommend courses to groups they manage. Users can recommend courses to other users only.

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    Once a course has been recommended, the recipient will receive an email notification in their inbox. They can begin the course by clicking Get Started.

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    Please note: if the learner is already enrolled in the course that is being recommended, they will still receive the recommendation email.

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  • Taking Practice Tests

    Udemy Business’s practice test feature provides comprehensive, long-form simulated exams for learners to assess their knowledge of a particular subject. This article explains how to access and take practice tests.

    Table of contents

    Which courses offer practice tests?

    If a course offers a practice test this will be indicated on the course landing page, in the This course includes: section.

    practice_test_this_course_includes_ub.png

    You can also easily search and filter for courses with practice tests on Udemy Business. To do so, search for the specific topic you’re interested in. Then, under Features, select Practice Tests. Learn more about how to search for courses.

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    Accessing the practice test

    1. After accessing your course, click on any practice test under Course content.

    2. When you are ready, click Begin test.

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    Taking the practice test

    Proceed through the test by clicking Next question after selecting your answer.

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    Click on the star next to the question to mark it for review. Or, you can click Skip question to leave the answer blank.

    The progress bar will show your progress and the time remaining in the test. Click on the pause icon to pause the test at any time. You will still be able to finish the test, even if you run out of time.

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    Viewing all questions during the practice test

    You can quickly view all test questions by clicking on the See all questions at the bottom left of the test screen. Scroll through to click on any question, or click on the dropdown at the top to filter by question type.

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    Completing the practice test

    To complete your practice test, click on Finish test at the top right of the screen. The test will remind of you any questions you have missed. Then, click Finish Test again.

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    Reviewing your practice test results

    After completing the practice test you will see your results immediately. In addition, the ratio of correct answers versus incorrect answers you entered will be shown, based on knowledge area.  

    To review all your answers, click on Review Questions. Click Retake test to take the test as many times as you would like.

    practice_test_review_questions_retake_test.png

     

     

     

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  • International Collections (IC) in Udemy Business

    To empower global L&D teams to drive impactful learning at their companies, Udemy Business offers an International Collection of courses taught by native-speaking, local experts to serve Udemy Business customers with an international presence.

    Languages offered in the International Collection

    Udemy Business offers localized collections in the following languages, included in our Enterprise plan:

    • Arabic
    • Bahasa Indonesian
    • French
    • German
    • Hindi
    • Italian
    • Japanese*
    • Korean*
    • Mandarin
    • Polish
    • Portuguese 
    • Russian
    • Spanish
    • Turkish

    *Japanese and Korean are offered at an additional price. Please contact your Account Executive or Customer Success representative for more information.

    Courses offered in the International Collection

    Courses that are part of the International Collection are taught by native-speaking, real-world experts, across critical business skills, such as Leadership & Management, Cloud Computing, Marketing, Sales, IT Operations, Development and more. 

    View the full list of courses available in the International Collection.

    Enterprise plan only

    The International Collection is available with our Enterprise plan only. If you have purchased a Team Plan and are interested in the International Collection, please submit your info on this form and a member of our team will follow up shortly.

    How to access International Collections

    Learn how to access courses in the International Collections.

     

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  • How do I Suggest a Course?

    At Udemy Business, we curate a collection of high-quality, up-to-date courses taught by real-world experts on critical business and technical skills. This article explains how to suggest a course on Udemy Business as an Enterprise customer.

    Please note: The course suggestion service is only available for Enterprise customers. If you are a Team Plan customer, consider upgrading to an Enterprise plan to take advantage of this service and additional plan features.  

    Submit a course suggestion (Enterprise plan)

    To maintain quality, we evaluate several criteria including course rating, reviews, instructor performance on Udemy.com, and topic relevance. We are unable to make exceptions to our criteria at this time.

    We recommend first searching in Udemy Business to find courses that meet your needs. Our robust search engine surfaces relevant content down to the lecture level.

    If you have an Enterprise plan and cannot find exactly what you need in the Udemy Business collection, you can suggest a course from Udemy.com via our contact form. If the course meets our criteria, it will be considered for addition. 

    Courses in languages other than English are only accessible through our International Collection. If you do not have access to the International Collection, please reach out to your manager or your company's Learning and Development team.

    Suggesting a course with practice tests

    Currently, courses with practice tests cannot be added to our Udemy Business collection through customer suggestions. 

    Our Content Curation team is actively reviewing courses with practice tests to ensure that they meet our Trust and Safety guidelines and is adding approved courses to the Udemy Business collection.

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  • Certification Courses on Udemy Business

    Here at Udemy Business, we’re committed to providing users with the freshest, highest quality courses to prepare for what’s next.

    Our collection covers a wide breadth of courses across essential Certification skills including the following topics:

    • Cloud Certifications:
      • Amazon Web Services 
      • Microsoft Azure 
      • Google Cloud Practitioner
    • IT Certifications:
      • CompTIA 
      • Cisco 
      • ISTQB 
      • ISACA
      • (ISC)²
    • Project Management Certifications:
      • PMP
      • PMI
      • PRINCE2
      • Red Hat:
        • Red Hat Certified System Administrator (EX200)
        • Red Hat Certified Engineer (RHCE-EX294)
    • Salesforce Certifications:
      • Salesforce Certified Admin
      • Salesforce Platform Developer 1
      • SHRM
        • SHRM-CP
        • SHRM-SCP
      • Tableau:
        • Tableau Desktop Specialist Certification
    • TOGAF
      • TOGAF® 9 Part 1 Exam
      • TOGAF® 9 Part 2 Exam

    NOTE: Users will need to complete their certification exam through the official exam provider across these certifications. Udemy Business does not provide the certification exam, but rather, focuses on curating the highest quality courses to help your users prepare for and successfully pass their exams.

    You can view all certification courses by searching the Udemy Business platform or reaching out to a dedicated customer success partner.  

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