• CUSTOMER NEWS: May 2026

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    What's new at Udemy Business

    [Video] How to set organization-wide learning targets

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    Discover how to rally your entire organization around shared learning goals. Watch our latest Product Pulse episode to learn how this self-service feature creates focus, builds community, and drives measurable engagement across your teams. 

    Watch now

    Product Updates 

    Customer Delight Week - Feature Launches 

    We've released a wave of updates designed to give admins more control and learners a better experience. You can now: 

    • Filter by skill within the Skills Proficiency Insights Dashboard 

    • Filter for active users and ratings/reviews for custom courses 

    • See learning path progress visualizations 

    • Reactivate users in bulk viaCSV import 

    • Customize learning path thumbnail images 

    Explore now

    AWS Workspaces are now available for in-course labs 

    Your teams can now build cloud skills faster with AWS and Amazon Bedrock workspaces embedded directly within courses—making it easy to learn and practice in one place. You can also create custom labs to tailor hands-on learning to your needs. 

    Learn more

    Drive skills growth with assessments and insights 

    Skills assessments give you objective data on your team's capabilities, helping you identify skill gaps, create targeted learning paths, and prove learning impact with proficiency metrics. Watch this quick video to see how the Skills Proficiency Insights dashboard turns assessment data into actionable team development strategies.

    Explore assessments

    Upcoming Events and Webinars 

    [May 20] The Partner Exchange (View On-Demand) 

    [June 4] Powering the Human Engine: Mastering Soft Skills in the Performance Era 

    [June 16] The Product Pulse: Go From Tracking Completions to Measuring Capability 

    *Sessions are presentedinEnglish,with locallanguage captions available in the on-demand recordings.

    Content Spotlight

    A Leader’s Guide to Validating Skills and Measuring Performance

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    You know how many hours your team spent learning last quarter - but can you answer what executives actually want to know: Are teams more capable than they were six months ago? Download our free guide for a five-step framework that helps you measure what matters. 

    Get the Guide

    Why AI learning programs lose momentum (and how PayPal solved it) 

    Our Chief Learning & Skills Officer Sarah Healy sits down with PayPal's L&D Director to explore their three-pillar AI enablement framework, starting with why foundations must come before fluency. 

    Read Sarah's insights

    Customer Spotlight 

    Binance Provides On-demand Learning to Thousands of Employees in Nearly 100 Countries 

    See how the world's largest crypto exchange uses Udemy Business to provide on-demand, multi-language learning to their remote-first workforce —boosting employee satisfaction with L&D tools from 78% to 88%. 

    Read the case study

    Course Spotlights 

    Introduction to AWS - Understand AWS basics in 4 hours! 

    Get started

    AI at Work for Non-Technical Professionals 

    Get started

    Read article
  • Customer news: April 2026

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    What's new at Udemy Business 

    Create custom AI role plays for real-world scenarios

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    Our new AI Role Play Enhanced add-on lets you build organization-specific practice scenarios in minutes, enabling thousands of employees to develop critical skills with personalized coaching. 

    Learn more

    Introducing Udemy AI Connectors

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    Meet learners where they already work with AI-powered course recommendations delivered directly in ChatGPT, Claude, Copilot, and custom agents—eliminating friction and driving up to 5x higher engagement than traditional learning discovery. 

    Contact your account team to explore this add-on. 

    Learn more

    Now available for Pro learners: AI Task Review for In-Course Labs 

    Learners now get instant, personalized feedback on lab solutions—without leaving their workflow—so they can quickly identify gaps, course-correct, and build job-ready skills with real technologies.* 

    Learn more 

    *This feature was designed using our Responsible AI Principles and is only available to organizations who have accepted GenAI terms. 

    2026 Fosway Leader for Digital Learning 

    Did you hear? Udemy has once again been named a Strategic Leader in the Fosway 2026 9-Grid™ for Digital Learning! 

    Read the full report

    Upcoming Events and Webinars 

    [Apr 23] The Performance Roadmap 

    [Apr 28] Prompt Engineering: Start Strong and Stay Current 

    [Apr 30] PowerUp: The AI Performance Series 

    [May 6] From Practice to Performance: The Science of Hands-On Learning 

    *Sessions are presented in English, with local language captions available in the on-demand recordings.

    Content Spotlight 

    Enabling AI-Powered Learning With Udemy [Customer exclusive]

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    Want your team to practice real skills in a safe space? This kit covers how to use Role Play, AI-Powered Learning Paths, and our AI Assistant to create targeted learning experiences that stick. 

    Get the Kit

    Manager Essentials: Own the ROI of Your Tech Roadmap

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    Turn the tools your team already uses into measurable business results. This workbook walks you through 5 exercises designed to get you better ROI from your tech stack. 

    Download now

    Customer Spotlight 

    Worldpay Achieves 92% Learning Engagement & Drives Seven Figure Savings 

    Learn how Worldpay transformed L&D with career-aligned learning paths, delivering $4M in total savings while helping 10% of learners earn promotions and boosting productivity across their global workforce. 

    Read the case study

    Course Spotlights 

    AI Coder: Vibe Coder to Agentic Engineer in 3 Weeks 

    Get started 

    Leading with KPIs 

    Get started

    Read article
  • Customer news: March 2026

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    What's new at Udemy Business 

    Assessments are now available!

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    Yourorganization now has access to 560+skills assessments thatmeasure realproficiency levels anddeliverpersonalizedlearningrecommendations— plus anew admin dashboardto visualize trends,track progress, andprove L&D impact. 

    Explore assessments

    Product Pulse: Skills proficiency insights dashboard (Video) 

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    Discoverhow the Skills Proficiency Insights Dashboardturns assessment data into actionable insights thattrack real skillprogression, prove ROIto leadership, andalign L&D with business priorities. 

    Watch now

    Upcoming Events and Webinars

    [Mar 26] Rebroadcast: PowerUp Live 

    [Apr 23] The Performance Roadmap 

    [Apr14] Leaders Connect: A Conversation with PayPal

    *Sessions are presented in English, with local language captions available in the on-demand recordings.

    Content Spotlight 

    Find your organization’s performance lever

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    OurPerformance AcceleratorQuiz, builton insights from The Performance Era Playbook, assesses yourorganization across four key dimensions and delivers personalizedrecommendations in minutes.Ready to findyours? 

    Take the quiz

    How to Build the Ultimate Performance Engine for High-Velocity Tech Teams [Ebook]

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    Yourteams have powerfultools—butwithoutthe right skills to apply them,AI adoption stalls andtech debtgrows. This guide shows technical leaders how to close critical capability gaps andembedcontinuous learninginto workflows,transforminginnovation investments into real operational outcomes. 

    Download the guide

    Product Updates 

    Share to Slack feature is being sunset 

    As of March 1, 2026,the 'Share to Slack' feature has been deprecated.As an alternative,we suggesttakingadvantage ofthe 'Recommend' feature,which willthen nudge users viaemail. 

    Learn about'Recommending' content

    Updates to our Plans & add-ons line up 

    IntroducingAI Role Play Enhanced(available March 31), andAI Connectors (available March 31) -- two new add-on offerings designedto scale applied learninganddeliverpersonalizedUdemy contentdirectly into yourworkflow. Please reach outto your supportteam formore information.

    Scale faster with Premium Support 

    This premium add-on gives you dedicatedexperts who provide tailored success plans, integration guidance, andproactive health checks to maximize ROI.With 24x7 priority support andenterprise-grade SLAs, you getthe strategic andtechnicalpartnershipyourteams need. 

    Discover Premium Support

    Customer Spotlight 

    How Absa Group achieved $20M+ ROI and 84% adoption across 12 countries 

    Absa Group replaced costly, inconsistentin-person trainingwith a scalable learningsolution that serves employees from tellers to tech teams across 12 African countries. The result:84% adoption,$12.9M savedon certifications, anda truly democratizedapproach to development. 

    Read the full case study

    Course Spotlights 

    Claude Code - The Practical Guide 

    Get started 

    AI for New Managers: Essential Leadership Skills 

    Get started

    Read article
  • Customer news: February 2026

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    What's new at Udemy Business 

    Product Pulse: Driving AI Adoption That Actually Works

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    Dive into the three game-changing AI features driving real results - even internally here at Udemy! Learn from Udemy's CLO Sarah Healy and discover her practical framework for building an AI-ready culture that drives measurable upskilling outcomes. 

    Watch now

    Product Updates AI Assistant is now available within in-course labs and practice tests With AI support built directly into in-course labs and practice tests, learners get exam-aware, real-time guidance on technical concepts to stay unblocked and keep progressing. Learn more

    Product Updates 

    AI Assistant is now available within in-course labs and practice tests 

    With AI support built directly into in-course labs and practice tests, learners get exam-aware, real-time guidance on technical concepts to stay unblocked and keep progressing. 

    Learn more

    Upcoming Events and Webinars

    [Feb 18] Analyst Insights: 4 Trends Impacting L&D This Year
    [Feb 23] Learning for Success: Strategies to Maximize Learning Outcomes and Drive Results
    [Mar 5] Give to Gain: Advocacy as the Engine of High-Performing Teams

    *Sessions are presented in English, with local language captions available in the on-demand
    recordings.

    Content Spotlight 

    Building AI Skills at Scale: A Comprehensive Look at Udemy’s Journey Toward AI Transformation

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    We didn't just talk about AI transformation in 2025, we lived it. Discover exactly how we achieved a 956% increase in AI adoption and $2.9M in annual savings, complete with a four-stage methodology and real use cases you can implement immediately. 

    Download now

    Building Learning Alliances That Future-Proof Your Tech Teams 

    When tech leaders and L&D work together strategically, upskilling becomes scalable, measurable, and effective. This guide shows you how to build that partnership and drive real skills growth for your team. 

    Download now

    Customer Spotlight 

    Suncoast Delivers a Seamless Learning Experience Integrating Udemy Business with Workday 

    Discover how Suncoast Credit Union transformed their employee development strategy, slashing learning path creation time from months to just two weeks while seamlessly upskilling all 2,500 employees. 

    Read the full case study

    Course Spotlights 

    Business-Ready AI with Google Vertex AI (Easy and No Code) 

    Get started 

    Practical AI for Work 

    Get started

    Read article
  • Customer news: January 2026

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    What's new at Udemy Business 

    Skills Sprints: Your Ultimate Learning Kickstarter Kit 

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    Ready to energize your workforce and drive measurable results? Our new Skill Sprints Ultimate Learning Kickstarter Kit helps you boost engagement and inspire action with focused learning initiatives that align directly with your business goals. 

    Get the kit

    Upcoming Events and Webinars

    [Jan 21] Skills Mapping and AI-Powered Learning Paths: Your Goal Achievement Accelerator
    [Feb 10] Building a Connected Talent Ecosystem: Learning Strategy at TEKsystems
    [Feb 18] Analyst Insights: 4 Trends Impacting L&D This Year

    *Sessions are presented in English, with local language captions available in the on-demand
    recordings.

    Content Spotlight 

    The 100 Fastest-Growing Global Skills for 2026 

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    Distilling thousands of Udemy Business learning data points, this free infographic offers a glimpse into the skills and certifications the world’s top companies are prioritizing now and for the year ahead. 

    Download now

    Course Spotlights 

    AI for New Managers 

    Get started 

    AI for Customer Experience 

    Get started

    Read article
  • October '25 Admin Newsletter

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    Featured Updates

    The 2026 Global Learning & Skills Trends Report is here!
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    The wait is over — our biggest report of the year is out now. The 2026 Global Learning & Skills Trends Report equips you with the strategic insights to transform your organization from simply deploying AI tools to rebuilding how your organization learns, decides, and leads.

    Get the report
    *Currrently available in English, with localized versions to come soon!


    Practice makes Pro

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    Accelerate your team’s technical skills with In-Course Labs + Workspaces*, bringing hands-on practice directly into courses. Combined with 450+ existing project-based labs, your learners now have even more ways to build skills faster.

    Learn more

    *Workspaces available with Pro add-on.


    Measure the powerful impact of AI role plays

    Get powerful insights into AI role play effectiveness with the updated User Role Play Activity Report—a downloadable CSV that tracks learner interactions across all role plays. Spot trends and measure how your employees are practicing and mastering skills.

    View the report
     

    Upcoming Events and Webinars

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    10/8: [On-Demand] Step Into the Future of Learning        10/14: [Webinar] Know Your Why – Proving the 
                                                                                                               Value of L&D in the AI Era

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    10/21: [Webinar] Hot Takes: Transformational                       10/21: [Webinar] Leveraging AI Agents for Data 
                  Learning Trends for 2026                                                           Analytics and Decision Making

    *Sessions are presented in English, with local language captions available in the on-demand recordings.


    Product and Company Updates

    Bringing AI-powered learning to a global audience

    Our latest AI features are now localized for learners worldwide in these newly added languages:
    •        Skills Mapping & AI-powered learning paths: French, German, Portuguese, Spanish
    •        In-Course AI Assistant: Arabic, Italian, Korean, Indonesian
    •        Role Play: Spanish, Portuguese, Japanese, Korean

    See all supported languages

    Udemy Business Pro Updates

    Simplify Pro License Management with SSO Integration

    Streamline your Pro Add-On license assignments and strengthen security with our new SSO integration that enables one-click employee access through your existing identity systems like Okta or Azure AD while reducing manual administrative work.

    Learn more

    Customer Spotlight

    NEQSOL holding delivers flexible, learner-driven AI upskilling across four continents

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    Discover how NEQSOL Holding achieved a remarkable 90% employee adoption rate and 60% cost savings in certification prep while upskilling 63% of their workforce in AI through their strategic partnership with Udemy Business.

    Learn how

    The AI Corner

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    Manager Essentials: Empowering Your Team in the Age of AI

    AI anxiety is real. Great managers make it actionable.

    Equip your managers with practical conversation frameworks and trust-building strategies to transform employee AI anxiety into growth opportunities with our Manager Essentials guide.

    Download the ebook

    Read article
  • Sept '25 Admin Newsletter

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    Featured Updates

    Future-Proof Your Organization at FWD 2025

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    In today's AI-powered landscape, skills transformation has never been more urgent. At FWD, our free virtual event for learning and business leaders, discover strategies to navigate the AI revolution and empower your teams to lead, not just keep pace.

    Save your spot

     

    Customer Spotlight

    PepsiCo creates an award-winning culture of operational excellence with the Udemy Business Leadership Academy

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    PepsiCo didn't just train their teams—they transformed their entire supply chain culture with Udemy Business Leadership Academy, delivering $2+ million in savings and unprecedented engagement.

    Learn how


    Upcoming Events and Webinars

    •        9/9: [Live Replay] Ignite AI-Powered Learning with Udemy AI
    •        9/17: FWD - Turn On Transformation

    *Sessions are presented in English, with local language captions available in the on-demand recordings.


    Course Spotlight

    Transforming into a Skills-Based Organization

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    This new course from Dr. Julia Phelan provides HR leaders with actionable tools and practice opportunities to successfully transition to skills-based recruitment—helping you attract and identify the right talent faster.

    Enroll now


    Udemy Business Pro Updates

    Simplify Pro license management with automated SCIM integration

    Say goodbye to manual license assignments. Our new SCIM integration lets you automatically manage Pro licenses, ensuring seamless access for your growing organization while eliminating administrative bottlenecks and unused licenses.

    Learn more

     

    NEW! User Assessment Proficiency Report

    Introducing the new User Assessment Proficiency Report, a downloadable CSV file that tracks employee Pro assessment performance over time, providing deeper insights into skill development and progress.

    View reports

    The AI Corner

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    Is MCP the future of workforce learning?

    Imagine learning that happens exactly when your employees need it—no searching, no platform switching, just relevant skill-building integrated into their daily work. Model Context Protocol (MCP) makes this possible by connecting AI assistants with learning systems, delivering contextual training suggestions within existing workflows and tools.

    Read the blog


    The CAIO's Checklist for Building an AI-Ready Workforce

    Bridge the gap between AI strategy and successful adoption with The CAIO's Checklist for Building an AI-Ready Workforce. Get actionable frameworks to align AI tools with role-specific upskilling, strengthen partnerships with your CLO, and turn workforce transformation into competitive advantage.

    Download your free report

    Read article
  • July '25 Admin Newsletter

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    Featured Updates

    Celebrate Your Learning & Development Success!

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    As a valued Udemy Business customer and learning champion, we’re excited to invite you to participate in the 2025 Udemy Learning Excellence Awards – our premier program recognizing organizations making remarkable strides in learning and development.

    Learn more
     

    Unlock the power of native-language learning

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    Users can now experience the platform in Arabic for a more seamless and comfortable learning experience. Update language preference by following these instructions.

    Learn more


    [New Report] AI-Powered Skills Development at the Pace of Change

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    Future-proof your workforce and career with this brand new report. Learn how to develop AI-fluency through a dual approach, use Udemy's data-driven insights into how AI is impacting L&D, and the ways that AI is accelerating effective, human-centered skills development.

    Get the report


    Upcoming Events and Webinars

    •        7/30: [Demo] Ignite AI-Powered Learning with Udemy AI
    •        8/19: [Live Session] Devoteam's Strategy for Global AI Upskilling
    •        9/17: FWD - Turn On Transformation

    *Sessions are presented in English, with local language captions available in the on-demand recordings.
     

    Product and Company Updates

    AI Assistant is now available in Chinese, French, German, and Turkish

    Our powerful, personalized, AI-driven learning companion is now accessible in Chinese, French, German, and Turkish.

    Learn more

     

    Udemy Business Pro Updates

    Pro skills assessment library grows 70% in Q2

    You now have access to 50+ additional skills assessments in your Udemy Business Pro library from Q2 alone. By streamlining our assessment creation process, we're expanding your library more frequently — ensuring your employees stay covered across today’s most in-demand skills.

    View Pro skills assessments


    Customer Spotlight

    Devoteam rapidly upskills 70% of its workforce in AI with Udemy Business

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    Facing rapid AI disruption, global consulting firm Devoteam proactively upskilled their workforce into AI-savvy professionals in just three months using Udemy Business – increasing their revenue growth while reducing employee turnover by 4%.

    Find out how

    Read article
  • Quarterly News: Q2 2025

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    Featured Updates

    Meet Role Play, your organization's new conversation coach

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    Workplace conversations are full of challenges and opportunities. That’s why we created Role Play. Our new AI-powered conversation coach can help your employees practice their communication skills and build confidence in scenarios you create.
    Learn more     Explore courses
    *This feature was designed using our Responsible AI Principles and is only available to organizations who have accepted GenAI terms.

     

    AI for Business Leaders: A Udemy Innovation Studio Course

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    Discover the first course created within the Udemy Innovation Studio. In today's business landscape, AI isn't optional - it's essential. Helen Lee Kupp's hands-on course equips leaders with practical skills to drive innovation and turn AI curiosity into competitive advantage.

    Enroll now


    [Guide] Board-proofing Learning Programs: How to Speak Business and Deliver Outcomes

    Skills gaps are widening—and learning leaders are under pressure to prove how their programs drive real business outcomes. This guide offers practical strategies to align learning with top business goals and communicate impact clearly to the C-suite.

    Get the guide


    Course Spotlight

    Stress-Free Change Management for Generative AI

    A simple 9-step framework for business leaders to overcome resistance and lead gen AI transformation successfully

    Get started 

    Building a Caregiver-Friendly Workplace

    Embracing the Future of Work by Supporting Caregiving Employees

    Get started 


    Customer Spotlight

    How Prodapt Leveraged AI-Driven Learning to Thrive in a Hybrid Era

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    Discover how Prodapt's partnership with Udemy delivers anytime, anywhere access to cutting-edge learning content in niche technologies, including Generative AI. Empower your teams to gain deep domain knowledge, drive innovative solutions, and thrive in today's rapidly evolving technological landscape.

    Learn more

     

    Product and Company Updates

    Introducing Udemy's First-Ever Chief Customer Experience Officer

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    We are thrilled to welcome Neeracha Taychakhoonavudh as Udemy's first-ever Chief Customer Experience Officer!

    Her leadership will strengthen our ability to transform customer feedback into innovations that empower the overall learning experience, from onboarding to long-term learning development.

    Learn more

     

     

     

     

     

     


    Udemy AI Assistant is now available in Spanish, Portuguese, and Japanese

    Our powerful, personalized, AI-driven learning companion is now accessible in English, Spanish, Portuguese, and Japanese, with additional languages to follow in 2025.

    Learn more


    Enhanced Badging Insights: CSV Export

    Admins can now export badge insights reports to .csv file format. Any filtering criteria in the dashboard will be applied to the exported report.

    Explore now

    *This enhancement will only display information for learners who have earned the badge and excludes users who are currently prepping for a badge.


    Udemy Business Pro Updates

    Data Export Enhancements

    Pro Insights is now accessible to all admin accounts directly from the Data Exports Tab, with a new date range selector for customizing lab and assessment exports. With this consolidation, the separate Pro Insights tab has been retired.

    Explore now


    Events and Webinars

    From GenAI to Agentic AI: Get Fluid to Get Ahead

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    Developing a clear strategy for cultivating AI fluency at scale can be quite the challenge. Join this webinar to gain practical ways to educate yourself on gnerative AI, Agentic AI, and set up your teams to excel in an AI-driven world.

    Register now

     

     

     

     

     

     

     

    Driving careers forward: Lessons from the track

    Udemy and McLaren Racing have teamed up to bring you an exclusive series focused on how in-demand skills drive success, both in the pit lane and in the modern workplace. Catch the final session on July 17 - focused on project management excellence.

    Register now


    Featured Content

    8 Ways to Use Company-Issued Badges to Validate Skills

    With this practical guide, learn key strategies to leverage credentials that boost engagement, retention, and workforce capabilities.

    Download now

    Why You Need to Build AI Literacy Now (and How to Do It)

    Explore this complimentary report for insights on how to create an AI literacy program for your organization, while focusing on outcome-driven goals.

    Download now

    Read article
  • Quarterly News: Q1 2025

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    Product and Company Updates

    A course for new and experienced admins

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    With the Udemy Business Onboarding Course for Admins, getting your teams set up to learn and excel is easier than ever. This course is available in English with subtitles in 15 languages.

    Enroll now

     

    Create curated learning programs

    Admins can now leverage Generative AI to significantly reduce the time and effort it takes to identify skill needs and create actionable learning paths tailored to their employees.

    *This feature is currently enabled for English course content and available to organizations who agree to our GenAI terms and conditions.

    Learn more

     

    2025 Global Learning & Skills Trends Report

    Stay ahead in a rapidly changing world of work. The 2025 Global Learning & Skills Trends Report reveals key insights into bridging skills gaps, harnessing GenAI, and redefining leadership for the future. Download the report to discover what matters most for today’s workforce.

    Download now

     

    Course Spotlight

    AI for Work: 12 Ways to Do Better Work, Faster

    Save time with better outcomes - Hands-on exercises to get you proficient with AI

    Get started

    Defending Against Generative AI-Based Social Engineering

    How to defend against phishing emails, deepfakes, and many other types of social engineering done with generative AI.

    Get started

     

    Customer Spotlight

    Genpact Creates a Comprehensive GenAI Learning Program Powered by Udemy Business

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    With GenAI being such a disruptive technology, Genpact recognized they needed to ensure their employees had the necessary skills and knowledge in-house to support their clients with any demands they might have in today's AI-driven world.

    To stay ahead in the rapidly evolving GenAI space, the global professional services firm built a learning academy with Udemy Business, leading to a more robust and comprehensive delivery engine.

    Read the full story

     

    Feedback is fuel and we want to hear from you!

    We hope you're enjoying your experience with Udemy Business. Your feedback is invaluable to us, and we’d love to hear your thoughts! As a thank-you for sharing your thoughts, you'll receive a $75 gift card.

    Submit your review on TrustRadius

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    In case you missed it:

    [Webinar] Udemy Leaders Share the Top Learning Trends for 2025

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    Inspired by the Udemy Business 2025 Global Learning & Skills Trends Report, discover how skills-based organizations, GenAI integration, and modern leadership strategies are redefining success. You'll learn actionable insights to close skill gaps, drive innovation, and create a future-ready workplace.

    Watch now

    *This webinar is in English with automated subtitles available.

     

    The Admin Learning Programs Kit

    Ready to elevate your organization's skills and drive key business outcomes? This kit is your gateway to launching impactful learning programs that engage and develop your employees. Unlock the secrets to creating, launching, and measuring the success of effective learning initiatives.

    Get the kit

     

    How to Lead a Multigenerational Workforce

    When managers and leaders encourage cross-generational collaboration, they create an organization that enhances the abilities of all employees, regardless of age. In this guide, learn how to tap into the strengths of an age-diverse workforce.

    Check it out

    Read article