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CUSTOMER NEWS: May 2026
Read articleWhat's new at Udemy Business
[Video] How to set organization-wide learning targets
Discover how to rally your entire organization around shared learning goals. Watch our latest Product Pulse episode to learn how this self-service feature creates focus, builds community, and drives measurable engagement across your teams.
Product Updates
Customer Delight Week - Feature Launches
We've released a wave of updates designed to give admins more control and learners a better experience. You can now:
• Filter by skill within the Skills Proficiency Insights Dashboard
• Filter for active users and ratings/reviews for custom courses
• See learning path progress visualizations
• Reactivate users in bulk viaCSV import
• Customize learning path thumbnail images
AWS Workspaces are now available for in-course labs
Your teams can now build cloud skills faster with AWS and Amazon Bedrock workspaces embedded directly within courses—making it easy to learn and practice in one place. You can also create custom labs to tailor hands-on learning to your needs.
Drive skills growth with assessments and insights
Skills assessments give you objective data on your team's capabilities, helping you identify skill gaps, create targeted learning paths, and prove learning impact with proficiency metrics. Watch this quick video to see how the Skills Proficiency Insights dashboard turns assessment data into actionable team development strategies.
Upcoming Events and Webinars
[May 20] The Partner Exchange (View On-Demand)
[June 4] Powering the Human Engine: Mastering Soft Skills in the Performance Era
[June 16] The Product Pulse: Go From Tracking Completions to Measuring Capability
*Sessions are presentedinEnglish,with locallanguage captions available in the on-demand recordings.
Content Spotlight
A Leader’s Guide to Validating Skills and Measuring Performance
You know how many hours your team spent learning last quarter - but can you answer what executives actually want to know: Are teams more capable than they were six months ago? Download our free guide for a five-step framework that helps you measure what matters.
Why AI learning programs lose momentum (and how PayPal solved it)
Our Chief Learning & Skills Officer Sarah Healy sits down with PayPal's L&D Director to explore their three-pillar AI enablement framework, starting with why foundations must come before fluency.
Customer Spotlight
Binance Provides On-demand Learning to Thousands of Employees in Nearly 100 Countries
See how the world's largest crypto exchange uses Udemy Business to provide on-demand, multi-language learning to their remote-first workforce —boosting employee satisfaction with L&D tools from 78% to 88%.
Course Spotlights
Introduction to AWS - Understand AWS basics in 4 hours!
AI at Work for Non-Technical Professionals
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Customer news: April 2026
Read articleWhat's new at Udemy Business
Create custom AI role plays for real-world scenarios
Our new AI Role Play Enhanced add-on lets you build organization-specific practice scenarios in minutes, enabling thousands of employees to develop critical skills with personalized coaching.
Introducing Udemy AI Connectors
Meet learners where they already work with AI-powered course recommendations delivered directly in ChatGPT, Claude, Copilot, and custom agents—eliminating friction and driving up to 5x higher engagement than traditional learning discovery.
Contact your account team to explore this add-on.
Now available for Pro learners: AI Task Review for In-Course Labs
Learners now get instant, personalized feedback on lab solutions—without leaving their workflow—so they can quickly identify gaps, course-correct, and build job-ready skills with real technologies.*
*This feature was designed using our Responsible AI Principles and is only available to organizations who have accepted GenAI terms.
2026 Fosway Leader for Digital Learning
Did you hear? Udemy has once again been named a Strategic Leader in the Fosway 2026 9-Grid™ for Digital Learning!
Upcoming Events and Webinars
[Apr 23] The Performance Roadmap
[Apr 28] Prompt Engineering: Start Strong and Stay Current
[Apr 30] PowerUp: The AI Performance Series
[May 6] From Practice to Performance: The Science of Hands-On Learning
*Sessions are presented in English, with local language captions available in the on-demand recordings.
Content Spotlight
Enabling AI-Powered Learning With Udemy [Customer exclusive]
Want your team to practice real skills in a safe space? This kit covers how to use Role Play, AI-Powered Learning Paths, and our AI Assistant to create targeted learning experiences that stick.
Manager Essentials: Own the ROI of Your Tech Roadmap
Turn the tools your team already uses into measurable business results. This workbook walks you through 5 exercises designed to get you better ROI from your tech stack.
Customer Spotlight
Worldpay Achieves 92% Learning Engagement & Drives Seven Figure Savings
Learn how Worldpay transformed L&D with career-aligned learning paths, delivering $4M in total savings while helping 10% of learners earn promotions and boosting productivity across their global workforce.
Course Spotlights
AI Coder: Vibe Coder to Agentic Engineer in 3 Weeks
Leading with KPIs
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Customer news: March 2026
Read articleWhat's new at Udemy Business
Assessments are now available!
Yourorganization now has access to 560+skills assessments thatmeasure realproficiency levels anddeliverpersonalizedlearningrecommendations— plus anew admin dashboardto visualize trends,track progress, andprove L&D impact.
Product Pulse: Skills proficiency insights dashboard (Video)
Discoverhow the Skills Proficiency Insights Dashboardturns assessment data into actionable insights thattrack real skillprogression, prove ROIto leadership, andalign L&D with business priorities.
Upcoming Events and Webinars
[Mar 26] Rebroadcast: PowerUp Live
[Apr 23] The Performance Roadmap
[Apr14] Leaders Connect: A Conversation with PayPal
*Sessions are presented in English, with local language captions available in the on-demand recordings.
Content Spotlight
Find your organization’s performance lever
OurPerformance AcceleratorQuiz, builton insights from The Performance Era Playbook, assesses yourorganization across four key dimensions and delivers personalizedrecommendations in minutes.Ready to findyours?
How to Build the Ultimate Performance Engine for High-Velocity Tech Teams [Ebook]
Yourteams have powerfultools—butwithoutthe right skills to apply them,AI adoption stalls andtech debtgrows. This guide shows technical leaders how to close critical capability gaps andembedcontinuous learninginto workflows,transforminginnovation investments into real operational outcomes.
Product Updates
Share to Slack feature is being sunset
As of March 1, 2026,the 'Share to Slack' feature has been deprecated.As an alternative,we suggesttakingadvantage ofthe 'Recommend' feature,which willthen nudge users viaemail.
Learn about'Recommending' content
Updates to our Plans & add-ons line up
IntroducingAI Role Play Enhanced(available March 31), andAI Connectors (available March 31) -- two new add-on offerings designedto scale applied learninganddeliverpersonalizedUdemy contentdirectly into yourworkflow. Please reach outto your supportteam formore information.
Scale faster with Premium Support
This premium add-on gives you dedicatedexperts who provide tailored success plans, integration guidance, andproactive health checks to maximize ROI.With 24x7 priority support andenterprise-grade SLAs, you getthe strategic andtechnicalpartnershipyourteams need.
Customer Spotlight
How Absa Group achieved $20M+ ROI and 84% adoption across 12 countries
Absa Group replaced costly, inconsistentin-person trainingwith a scalable learningsolution that serves employees from tellers to tech teams across 12 African countries. The result:84% adoption,$12.9M savedon certifications, anda truly democratizedapproach to development.
Course Spotlights
Claude Code - The Practical Guide
AI for New Managers: Essential Leadership Skills
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Customer news: February 2026
Read articleWhat's new at Udemy Business
Product Pulse: Driving AI Adoption That Actually Works
Dive into the three game-changing AI features driving real results - even internally here at Udemy! Learn from Udemy's CLO Sarah Healy and discover her practical framework for building an AI-ready culture that drives measurable upskilling outcomes.
Product Updates AI Assistant is now available within in-course labs and practice tests With AI support built directly into in-course labs and practice tests, learners get exam-aware, real-time guidance on technical concepts to stay unblocked and keep progressing. Learn more
Product Updates
AI Assistant is now available within in-course labs and practice tests
With AI support built directly into in-course labs and practice tests, learners get exam-aware, real-time guidance on technical concepts to stay unblocked and keep progressing.
Upcoming Events and Webinars
[Feb 18] Analyst Insights: 4 Trends Impacting L&D This Year
[Feb 23] Learning for Success: Strategies to Maximize Learning Outcomes and Drive Results
[Mar 5] Give to Gain: Advocacy as the Engine of High-Performing Teams*Sessions are presented in English, with local language captions available in the on-demand
recordings.Content Spotlight
Building AI Skills at Scale: A Comprehensive Look at Udemy’s Journey Toward AI Transformation
We didn't just talk about AI transformation in 2025, we lived it. Discover exactly how we achieved a 956% increase in AI adoption and $2.9M in annual savings, complete with a four-stage methodology and real use cases you can implement immediately.
Building Learning Alliances That Future-Proof Your Tech Teams
When tech leaders and L&D work together strategically, upskilling becomes scalable, measurable, and effective. This guide shows you how to build that partnership and drive real skills growth for your team.
Customer Spotlight
Suncoast Delivers a Seamless Learning Experience Integrating Udemy Business with Workday
Discover how Suncoast Credit Union transformed their employee development strategy, slashing learning path creation time from months to just two weeks while seamlessly upskilling all 2,500 employees.
Course Spotlights
Business-Ready AI with Google Vertex AI (Easy and No Code)
Practical AI for Work
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Customer news: January 2026
Read articleWhat's new at Udemy Business
Skills Sprints: Your Ultimate Learning Kickstarter Kit
Ready to energize your workforce and drive measurable results? Our new Skill Sprints Ultimate Learning Kickstarter Kit helps you boost engagement and inspire action with focused learning initiatives that align directly with your business goals.
Upcoming Events and Webinars
[Jan 21] Skills Mapping and AI-Powered Learning Paths: Your Goal Achievement Accelerator
[Feb 10] Building a Connected Talent Ecosystem: Learning Strategy at TEKsystems
[Feb 18] Analyst Insights: 4 Trends Impacting L&D This Year*Sessions are presented in English, with local language captions available in the on-demand
recordings.Content Spotlight
The 100 Fastest-Growing Global Skills for 2026
Distilling thousands of Udemy Business learning data points, this free infographic offers a glimpse into the skills and certifications the world’s top companies are prioritizing now and for the year ahead.
Course Spotlights
AI for New Managers
AI for Customer Experience
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October '25 Admin Newsletter
Read articleFeatured Updates
The 2026 Global Learning & Skills Trends Report is here!
The wait is over — our biggest report of the year is out now. The 2026 Global Learning & Skills Trends Report equips you with the strategic insights to transform your organization from simply deploying AI tools to rebuilding how your organization learns, decides, and leads.
Get the report
*Currrently available in English, with localized versions to come soon!
Practice makes ProAccelerate your team’s technical skills with In-Course Labs + Workspaces*, bringing hands-on practice directly into courses. Combined with 450+ existing project-based labs, your learners now have even more ways to build skills faster.
*Workspaces available with Pro add-on.
Measure the powerful impact of AI role playsGet powerful insights into AI role play effectiveness with the updated User Role Play Activity Report—a downloadable CSV that tracks learner interactions across all role plays. Spot trends and measure how your employees are practicing and mastering skills.
Upcoming Events and Webinars
10/8: [On-Demand] Step Into the Future of Learning 10/14: [Webinar] Know Your Why – Proving the
Value of L&D in the AI Era10/21: [Webinar] Hot Takes: Transformational 10/21: [Webinar] Leveraging AI Agents for Data
Learning Trends for 2026 Analytics and Decision Making*Sessions are presented in English, with local language captions available in the on-demand recordings.
Product and Company UpdatesBringing AI-powered learning to a global audience
Our latest AI features are now localized for learners worldwide in these newly added languages:
• Skills Mapping & AI-powered learning paths: French, German, Portuguese, Spanish
• In-Course AI Assistant: Arabic, Italian, Korean, Indonesian
• Role Play: Spanish, Portuguese, Japanese, KoreanUdemy Business Pro Updates
Simplify Pro License Management with SSO Integration
Streamline your Pro Add-On license assignments and strengthen security with our new SSO integration that enables one-click employee access through your existing identity systems like Okta or Azure AD while reducing manual administrative work.
Customer Spotlight
NEQSOL holding delivers flexible, learner-driven AI upskilling across four continents
Discover how NEQSOL Holding achieved a remarkable 90% employee adoption rate and 60% cost savings in certification prep while upskilling 63% of their workforce in AI through their strategic partnership with Udemy Business.
The AI Corner
Manager Essentials: Empowering Your Team in the Age of AI
AI anxiety is real. Great managers make it actionable.
Equip your managers with practical conversation frameworks and trust-building strategies to transform employee AI anxiety into growth opportunities with our Manager Essentials guide.
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Sept '25 Admin Newsletter
Read articleFeatured Updates
Future-Proof Your Organization at FWD 2025
In today's AI-powered landscape, skills transformation has never been more urgent. At FWD, our free virtual event for learning and business leaders, discover strategies to navigate the AI revolution and empower your teams to lead, not just keep pace.
Customer Spotlight
PepsiCo creates an award-winning culture of operational excellence with the Udemy Business Leadership Academy
PepsiCo didn't just train their teams—they transformed their entire supply chain culture with Udemy Business Leadership Academy, delivering $2+ million in savings and unprecedented engagement.
Upcoming Events and Webinars• 9/9: [Live Replay] Ignite AI-Powered Learning with Udemy AI
• 9/17: FWD - Turn On Transformation
*Sessions are presented in English, with local language captions available in the on-demand recordings.
Course SpotlightTransforming into a Skills-Based Organization
This new course from Dr. Julia Phelan provides HR leaders with actionable tools and practice opportunities to successfully transition to skills-based recruitment—helping you attract and identify the right talent faster.
Udemy Business Pro UpdatesSimplify Pro license management with automated SCIM integration
Say goodbye to manual license assignments. Our new SCIM integration lets you automatically manage Pro licenses, ensuring seamless access for your growing organization while eliminating administrative bottlenecks and unused licenses.
NEW! User Assessment Proficiency Report
Introducing the new User Assessment Proficiency Report, a downloadable CSV file that tracks employee Pro assessment performance over time, providing deeper insights into skill development and progress.
The AI Corner
Is MCP the future of workforce learning?
Imagine learning that happens exactly when your employees need it—no searching, no platform switching, just relevant skill-building integrated into their daily work. Model Context Protocol (MCP) makes this possible by connecting AI assistants with learning systems, delivering contextual training suggestions within existing workflows and tools.
The CAIO's Checklist for Building an AI-Ready WorkforceBridge the gap between AI strategy and successful adoption with The CAIO's Checklist for Building an AI-Ready Workforce. Get actionable frameworks to align AI tools with role-specific upskilling, strengthen partnerships with your CLO, and turn workforce transformation into competitive advantage.
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July '25 Admin Newsletter
Read articleFeatured Updates
Celebrate Your Learning & Development Success!
As a valued Udemy Business customer and learning champion, we’re excited to invite you to participate in the 2025 Udemy Learning Excellence Awards – our premier program recognizing organizations making remarkable strides in learning and development.
Unlock the power of native-language learning
Users can now experience the platform in Arabic for a more seamless and comfortable learning experience. Update language preference by following these instructions.
[New Report] AI-Powered Skills Development at the Pace of ChangeFuture-proof your workforce and career with this brand new report. Learn how to develop AI-fluency through a dual approach, use Udemy's data-driven insights into how AI is impacting L&D, and the ways that AI is accelerating effective, human-centered skills development.
Upcoming Events and Webinars• 7/30: [Demo] Ignite AI-Powered Learning with Udemy AI
• 8/19: [Live Session] Devoteam's Strategy for Global AI Upskilling
• 9/17: FWD - Turn On Transformation*Sessions are presented in English, with local language captions available in the on-demand recordings.
Product and Company Updates
AI Assistant is now available in Chinese, French, German, and Turkish
Our powerful, personalized, AI-driven learning companion is now accessible in Chinese, French, German, and Turkish.
Udemy Business Pro Updates
Pro skills assessment library grows 70% in Q2
You now have access to 50+ additional skills assessments in your Udemy Business Pro library from Q2 alone. By streamlining our assessment creation process, we're expanding your library more frequently — ensuring your employees stay covered across today’s most in-demand skills.
Customer SpotlightDevoteam rapidly upskills 70% of its workforce in AI with Udemy Business
Facing rapid AI disruption, global consulting firm Devoteam proactively upskilled their workforce into AI-savvy professionals in just three months using Udemy Business – increasing their revenue growth while reducing employee turnover by 4%.
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Quarterly News: Q2 2025
Read article
Featured UpdatesMeet Role Play, your organization's new conversation coach
Workplace conversations are full of challenges and opportunities. That’s why we created Role Play. Our new AI-powered conversation coach can help your employees practice their communication skills and build confidence in scenarios you create.
Learn more Explore courses
*This feature was designed using our Responsible AI Principles and is only available to organizations who have accepted GenAI terms.AI for Business Leaders: A Udemy Innovation Studio Course
Discover the first course created within the Udemy Innovation Studio. In today's business landscape, AI isn't optional - it's essential. Helen Lee Kupp's hands-on course equips leaders with practical skills to drive innovation and turn AI curiosity into competitive advantage.
[Guide] Board-proofing Learning Programs: How to Speak Business and Deliver OutcomesSkills gaps are widening—and learning leaders are under pressure to prove how their programs drive real business outcomes. This guide offers practical strategies to align learning with top business goals and communicate impact clearly to the C-suite.
Course SpotlightStress-Free Change Management for Generative AI
A simple 9-step framework for business leaders to overcome resistance and lead gen AI transformation successfully
Building a Caregiver-Friendly Workplace
Embracing the Future of Work by Supporting Caregiving Employees
Customer SpotlightHow Prodapt Leveraged AI-Driven Learning to Thrive in a Hybrid Era
Discover how Prodapt's partnership with Udemy delivers anytime, anywhere access to cutting-edge learning content in niche technologies, including Generative AI. Empower your teams to gain deep domain knowledge, drive innovative solutions, and thrive in today's rapidly evolving technological landscape.
Product and Company Updates
Introducing Udemy's First-Ever Chief Customer Experience Officer
We are thrilled to welcome Neeracha Taychakhoonavudh as Udemy's first-ever Chief Customer Experience Officer!
Her leadership will strengthen our ability to transform customer feedback into innovations that empower the overall learning experience, from onboarding to long-term learning development.
Udemy AI Assistant is now available in Spanish, Portuguese, and JapaneseOur powerful, personalized, AI-driven learning companion is now accessible in English, Spanish, Portuguese, and Japanese, with additional languages to follow in 2025.
Enhanced Badging Insights: CSV ExportAdmins can now export badge insights reports to .csv file format. Any filtering criteria in the dashboard will be applied to the exported report.
*This enhancement will only display information for learners who have earned the badge and excludes users who are currently prepping for a badge.
Udemy Business Pro UpdatesData Export Enhancements
Pro Insights is now accessible to all admin accounts directly from the Data Exports Tab, with a new date range selector for customizing lab and assessment exports. With this consolidation, the separate Pro Insights tab has been retired.
Events and WebinarsFrom GenAI to Agentic AI: Get Fluid to Get Ahead
Developing a clear strategy for cultivating AI fluency at scale can be quite the challenge. Join this webinar to gain practical ways to educate yourself on gnerative AI, Agentic AI, and set up your teams to excel in an AI-driven world.
Driving careers forward: Lessons from the track
Udemy and McLaren Racing have teamed up to bring you an exclusive series focused on how in-demand skills drive success, both in the pit lane and in the modern workplace. Catch the final session on July 17 - focused on project management excellence.
Featured Content8 Ways to Use Company-Issued Badges to Validate Skills
With this practical guide, learn key strategies to leverage credentials that boost engagement, retention, and workforce capabilities.
Why You Need to Build AI Literacy Now (and How to Do It)
Explore this complimentary report for insights on how to create an AI literacy program for your organization, while focusing on outcome-driven goals.
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Quarterly News: Q1 2025
Read articleProduct and Company Updates
A course for new and experienced admins
With the Udemy Business Onboarding Course for Admins, getting your teams set up to learn and excel is easier than ever. This course is available in English with subtitles in 15 languages.
Create curated learning programs
Admins can now leverage Generative AI to significantly reduce the time and effort it takes to identify skill needs and create actionable learning paths tailored to their employees.
*This feature is currently enabled for English course content and available to organizations who agree to our GenAI terms and conditions.
2025 Global Learning & Skills Trends Report
Stay ahead in a rapidly changing world of work. The 2025 Global Learning & Skills Trends Report reveals key insights into bridging skills gaps, harnessing GenAI, and redefining leadership for the future. Download the report to discover what matters most for today’s workforce.
Course Spotlight
AI for Work: 12 Ways to Do Better Work, Faster
Save time with better outcomes - Hands-on exercises to get you proficient with AI
Defending Against Generative AI-Based Social Engineering
How to defend against phishing emails, deepfakes, and many other types of social engineering done with generative AI.
Customer Spotlight
Genpact Creates a Comprehensive GenAI Learning Program Powered by Udemy Business
With GenAI being such a disruptive technology, Genpact recognized they needed to ensure their employees had the necessary skills and knowledge in-house to support their clients with any demands they might have in today's AI-driven world.
To stay ahead in the rapidly evolving GenAI space, the global professional services firm built a learning academy with Udemy Business, leading to a more robust and comprehensive delivery engine.
Feedback is fuel and we want to hear from you!
We hope you're enjoying your experience with Udemy Business. Your feedback is invaluable to us, and we’d love to hear your thoughts! As a thank-you for sharing your thoughts, you'll receive a $75 gift card.
Submit your review on TrustRadius
In case you missed it:
[Webinar] Udemy Leaders Share the Top Learning Trends for 2025
Inspired by the Udemy Business 2025 Global Learning & Skills Trends Report, discover how skills-based organizations, GenAI integration, and modern leadership strategies are redefining success. You'll learn actionable insights to close skill gaps, drive innovation, and create a future-ready workplace.
*This webinar is in English with automated subtitles available.
The Admin Learning Programs Kit
Ready to elevate your organization's skills and drive key business outcomes? This kit is your gateway to launching impactful learning programs that engage and develop your employees. Unlock the secrets to creating, launching, and measuring the success of effective learning initiatives.
How to Lead a Multigenerational Workforce
When managers and leaders encourage cross-generational collaboration, they create an organization that enhances the abilities of all employees, regardless of age. In this guide, learn how to tap into the strengths of an age-diverse workforce.
Newsletter
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CUSTOMER NEWS: May 2026
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Customer news: April 2026
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Customer news: March 2026
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Customer news: February 2026
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Customer news: January 2026
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October '25 Admin Newsletter
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Sept '25 Admin Newsletter
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July '25 Admin Newsletter
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Quarterly News: Q2 2025
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Quarterly News: Q1 2025
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