• Unassigning Courses in Udemy Business

    This article explains how Admins or Group Admins can unassign courses, if a skill is no longer relevant for a User or you’ve assigned a course to a User by mistake.

    Learn how to assign courses in Udemy Business. 

    How to unassign courses

    To unassign a course, please follow the steps below.

    1. Navigate to the Assigned Learning page.

    assigned_learning_in_dropdown_menu.png

    2. From here, select the course you’d like to unassign from the User.

    assigned_courses.png

    3. Next, click on the button to the right of the User’s name and select Unassign. This will remove the course assignment from the User and they will no longer see the course under their Assigned course module.

    unassign_course.png

    NOTE: 

    • Courses can only be unassigned by the Admin or Group Admin who made the course assignment. Furthermore, you can only unassign courses on a User level; you cannot unassign a course from a Group.
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  • How to Deactivate or Delete an Auto-Assign Rule

    If you’d like to deactivate or delete an auto-assign rule, navigate to the Manage menu and click Assigned learning.

    click_on_Assigned_learning.jpg

    From here, click on Auto-assign rules to view all active and deactivated rules. To deactivate a rule, open the context menu and click Deactivate. The Last assigned column indicates who created the rule and when it was last assigned.

     

    click_on_Auto-assign_rules.jpg

    Once an auto-assign rule has been deactivated, it can be deleted by navigating back to the context menu and clicking Delete.

    Note that any Admin can deactivate or delete any auto-assign rule, and Group Admins can deactivate or delete auto-assign rules for groups they manage. An email notification will be sent to assigners if an auto-assign rule is deactivated or deleted. 

    email_notification.jpg

    Learn how to create an auto-assign rule.

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  • What are the Requirements for Continuing Professional Education (CPE) Courses in Udemy Business?

    In order to receive Continuing Professional Education (CPE) credits, learners must:

    • Complete all course content.
    • Complete the review questions at the end of each section.
    • Complete the CPE Qualified Assessment at the end of the course with a score of 70% or greater.

    Once these requirements are met, learners will have the ability to access and download the CPE Certificate of Completion.

    For more information regarding CPE and to find a list of Udemy Business courses eligible for CPE credits, please click here.

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  • Which Courses are Eligible for Continuing Professional Education (CPE) Credits in Udemy Business?

    CPE (Continuing Professional Education) refers to a set of activities that are required for CPAs (Certified Public Accountants) and employees at professional service firms to maintain their skill set. These employees must earn a certain number of CPE credits in order to renew their CPE license (varies by state) or to meet regulatory requirements.

    To help professionals meet their CPE requirements, Udemy Business offers the following courses that are eligible for CPE credits:

    Emotional Intelligence at Work: Learn from Your Emotions by Leila Bulling Towne 

    • CPE Credits: 1.8
    • Field of Study: Communications & Marketing

    Speak Like a Pro: Public Speaking for Professionals by Jennifer Hennings 

    • CPE Credits: 2.2
    • Field of Study: Communications & Marketing

    Write Like a Boss: Master Your Business Writing Skills by Elizabeth Goins 

    • CPE Credits: 2.4
    • Field of Study: Communications & Marketing

    Be a Great Mentor: A Practical Guide to Mentorship by JeanAnn Nichols 

    • CPE Credits: 2.4
    • Field of Study: Personnel/Human Resources

    The Essential Guide for Effective Managers by Marie Deveaux 

    • CPE Credits: 2.2
    • Field of Study: Personnel/Human Resources

    Time Management Mastery: Do More, Stress Less by Alexis Haselberger

    • CPE Credits: 3.4
    • Field of Study: Personal Development

    Growth Mindset: The Key to Greater Confidence and Impact by Diane Flynn

    • CPE Credits: 1.8
    • Field of Study: Personal Development

    Agile Leadership and Resilient Teams by Michael Papanek

    • CPE Credits: 2.4
    • Field of Study: Personal Development

    How to Manage & Influence Your Virtual Team by Hassan Osman

    • CPE Credits: 4.6
    • Field of Study: Personal Development

    The Stress Detox: Reduce Stress and Burnout In The Workplace by Ritu Riyat

    • CPE Credits: 1.8
    • Field of Study: Personal Development

    CHANGE MANAGEMENT FOR ORGANIZATIONS: Drive Strategic Results by Vicki Hart

    • CPE Credits: 2.0
    • Field of Study: Personnel/Human Resources

    Design Thinking for Beginners: Develop Innovative Ideas by Laura Pickel

    • CPE Credits: 1.8
    • Field of Study: Personal Development

    Developing Emotional Intelligence in Teams by Robin Hills

    • CPE Credits: 4.8
    • Field of Study: Personnel/Human Resources

    Cross-Cultural Communication: How To Flex Your Style by Life Progression Project

    • CPE Credits: 2
    • Field of Study: Communications & Marketing

    The Science of Leadership by Gregory Caremans

    • CPE Credits: 4.8
    • Field of Study: Personal Development

    Goal Setting at Work: Plan for Success and Reach Your Goals by Leila Bulling Towne

    • CPE Credits: 1.8
    • Field of Study: Personal Development

    How To Make Better, Faster Decisions At Work by Erik Larson

    • CPE Credits: 2.4
    • Field of Study: Personal Development

    The Superboss Playbook for Managers by Sydney Finkelstein

    • CPE Credits: 2.4 
    • Field of Study: Personnel/Human Resources

    Critical Thinking Strategies For Better Decisions by John Rampton

    • CPE Credits: 2 
    • Field of Study: Personal Development

    Active Listening: You Can Be a Great Listener by Lauren Powers

    • CPE Credits: 3.8 
    • Field of Study: Communications & Marketing

    Taking the Work Out of Networking by Karen Wickre

    • CPE Credits: 1.8
    • Field of Study: Communications & Marketing

    Mastering Conflict Management and Resolution at Work by Dr. Priya Nalkur

    • CPE Credits: 2 
    • Field of Study: Personal Development

    Talent Development for Leaders: Develop Your High-Potentials by Mary Walters

    • CPE Credits: 2 
    • Field of Study: Personnel/Human Resources

    Accounting Made Easy: A Quick Guide to Financial Accounting, by 365 Careers

    • CPE Credits: 2.2
    • Field of Study: Accounting

    Accounting & Financial Statement Analysis: Complete Training, by 365 Careers

    • CPE Credits: 5.8
    • Field of Study: Accounting

    Introduction to Finance, Accounting, Modeling and Valuation, by Chris Haroun

    • CPE Credits: 6.0
    • Field of Study: Finance

    Accounting in 60 Minutes, by Vince Turner

    • CPE Credits: 2.0
    • Field of Study: Accounting

    What's Your Leadership Style?, by Priya Nalkur

    • CPE Credits: 2.2
    • Field of Study: Personal Development

    Financial Accounting - Closing Process, by Bob Steele

    • CPE Credits: 11.2
    • Field of Study: Accounting

    Financial Accounting - Adjusting Entries & Financial Statement, by Bob Steele

    • CPE Credits: 16
    • Field of Study: Accounting

    Bookkeeping Basics #1, by Ron Trucks

    • CPE Credits: 6.
    • Field of Study: Accounting

    Bookkeeping Basics #2, by Ron Trucks

    • CPE Credits: 5.4
    • Field of Study: Accounting

    Bookkeeping Basics #3, by Ron Trucks 

    • CPE Credits: 7.2
    • Field of Study: Accounting

    Building an Organizational Budget, by Angel Radcliffe 

    • CPE Credits: 1.8
    • Field of Study: Accounting

    Udemy is in the early stages of building our CPE offering and we plan to have more CPE-compliant courses available in the coming months.

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  • Adding or Removing Courses From Custom Categories

    To guide and support learning in your organization, you can create your own categories of courses to include courses from the entire Udemy Business collection along with internal courses your team has created. For example, onboarding courses for new employees, and courses you have imported from Udemy.com.

    This article outlines how you can add or remove courses from your custom categories within your account. Please note that only admins or group admins can add and remove courses from custom categories.

    For steps on how to create and edit custom categories, please review our Adding and Editing Custom Categories article. 

    How to Add a Course to a Custom Category

    You can add courses to your custom categories by browsing the full collection of courses, searching for specific courses using the search fields, or by choosing courses from your list of Custom Courses or Imported Courses. You can then use the actions menu on the course page or course listing page to add to one or more of your custom categories.

    add_to_custom_category_course_landing_page.png

    edit_custom_categories.png

    How to Remove a Course From a Custom Category

    If you would like to remove a course from any of the custom categories in your account, follow the steps below:

    1. Click on Manage Courses from the Manage menu
    2. Select the Custom Category the course is assigned to in the left hand navigation bar
    3. Scroll to the course you wish to remove, and click Edit Category
    4. Uncheck the custom category from the list and click Save.

    edit_custom_course_category_manage_course_page.png

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  • How to Approve and Publish a Course

    Udemy Business helps companies stay competitive in today’s rapidly changing workplace. In addition to thousands of Udemy’s top-rated courses across key business categories, you can also host and distribute your company’s proprietary resources through our easy-to-use course builder.

    This feature is available within Enterprise accounts only. To access this feature, navigate to Manage Courses → Custom Courses.

    Administrators can approve and publish a course that has been created internally by following the steps below:

    1. Login to your Udemy Business account and move your cursor to Manage at the top right of the page
    2. On the dropdown menu, click on Manage Courses and select Custom Courses from the sidebar menu on the left of the page.
    3. Courses that require your approval will be posted in this list with the status Pending Approval. If you wish to review the custom course, before approving it, click on the course title (see below).
    4. Click on the Approve button on the right of the course listing and this will publish the course and set the status to Live.
    5. If you do not wish to approve the course you can click on the Reject button on the right of the course listing.

    course_pending_approval.png

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  • Assigning Courses in Udemy Business

    To help facilitate and drive learning at your organization, our Assign features enable Admins and Group Admins to easily incorporate Udemy Business courses into your learning programs.

    Overview of Assign Features
    Here’s an overview of the ways you can interact with our Assign features:

    • Assign a course to help guide your users and facilitate their learning goals
    • Set a due date when assigning a course to ensure users have a completion goal associated with their learning.
    • Leverage our “Assigned Learning” page to see a consolidated list of the courses that have been assigned.
    • Review progress on Assigned Courses on the Course Insights page where you can see a list of all assigned courses and learner progress.
    • Unassign a course if the skill is no longer relevant for your employee or you’ve made the assignment by mistake.

    How to find a course you wish to assign

    By default, users can view all the courses in the Udemy Business collection, but you can assign courses to any User or Group if you wish (please note: this option is only available to Enterprise Plan customers). You can use the search bar to look for courses (custom, imported or courses from the Udemy Business collection), and assign them from the search, browse, directly from the course card or the course landing page. All your imported and custom courses can easily be found and assigned on the Manage Courses page.

    manage_courses_in_drop_down_menu.png

     

    How to assign a course

    1. To assign a course, navigate to the course you’d like to assign. Hover over the course and click on the Share button.  
    2. Next, click Assign as shown below:

    assign_course_via_share_function.png

    3. Enter the name or email of the User you’d like to assign the course, or select a Group to assign the course. Admins can also assign the course to all the users in your organization’s account by selecting “All users”.

    assign_course_to_user_or_group.png

    4. Once you’ve selected the User or Group, click ‘Assign'.

    NOTE: Courses can only be assigned to Users who have joined your Udemy Business account. If a User has not yet joined your account, you cannot assign a course to them.

    Set a Due Date When Assigning a Course

    To set a due date on a course assignment, click on the calendar icon and select the date you’d like to set for the due date. You can select a date at any point in the future.

    assign_due_date_for_course.png 

    Please note: Once you’ve set a due date you will not be able to edit the date. If you’ve selected a date by mistake, unassign the course and re-assign with the correct due date.

    Unassigning a Course

    Review how you can unassign a course in Udemy Business.

    Notifications of Course Assignments

    Users will be notified of course assignments via email the moment a course is assigned to them. The email will be sent from the Assigner and will indicate which course has been assigned to them as well as the due date if applicable. If a due date is set, Users will also receive a reminder email at the midway point from the date the course is assigned to them to the actual due date.

    NOTE: Users will not be emailed if a course is unassigned. Additionally, Admins and Group Admins will not receive an email when a User completes an Assigned course.

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  • Adding and Editing Custom Categories

    To guide and support learning in your organization, you can create your own categories of courses to include courses from the entire Udemy Business collection along with internal courses your team has created. For example, onboarding courses for new employees, and courses you have imported from Udemy.com.

    To create your own categories, access the Manage tab and click on Manage Courses. On the left hand navigation bar, you’ll see a section under the title Custom Categories. Scroll down and click on the New Category link. Type in a category name and click the Create Category button.

    create_new_category_option.png

    You can add courses to your new category by browsing the full collection of courses, searching for specific courses using the search fields, or by choosing courses from your list of Custom Courses or Imported Courses. You can then use the actions menu on the course page or course listing page, to add to one or more of your custom categories.

    add_to_custom_category_option_course_landing_page.png

    At the moment, the option to hide a category from the course collection is not available. Please note that the custom categories feature is only available to Enterprise Plan users. Only admins or group admins can add and edit custom categories, or add and remove courses from them.

    Accessing Your Custom Categories

    Any custom categories that you create will be located in your own company collection, which you can access in the dropdown menu that appears under Explore. If your organization isn’t using the Learning Paths feature then they will be located in your own company collection at the top of the list of all Categories in the main navigation bar.

    categories_option_in_explore_menu.png

     

    You can also find your Custom Categories in the left sidebar menu under Manage > Manage Courses

    custom_categories_on_manage_courses_page.png

    Renaming and Removing Custom Categories

    To delete a custom category or change its name, go to Manage > Manage Courses and click on the course category on the left hand navigation bar. On the top right of the screen, you’ll see an action menu with two options: Edit Name and Remove Custom Category.  Please note that if you want to delete a custom category, you will have to remove any courses from that category first.

    edit_custom_category_options.png

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  • Importing Courses From Udemy.com to my Udemy Business Account

    This article outlines how admins can import courses from Udemy.com into their Udemy Business account, and provide their account’s users with access to them. 

    Please note: this feature is only available for Enterprise customers.

    How admins can import courses from Udemy.com into their Udemy Business account

    1. Go to www.udemy.com to find the URL for the course. (Example: https://www.udemy.com/salesforcecom-admin-essentials-for-beginners)

    2. Copy/paste the link to your clipboard.

    3. Log into your Udemy Business account and go to ManageManage Courses

    4. Click on the Imported Courses link in the menu on the left side of the screen. Here you will see a list of all your Imported Courses to date, along with the enrollments in those courses and the number of licenses remaining.

    5. To import a course from Udemy.com, click on the Import Course button at the top right of the screen.

    6. Paste in the course URL and import the course. It will now appear in your account’s course collection and search results.. 

    How to provide users with access to the imported courses

    If the course you have imported into Udemy Business is listed for free at Udemy.com, all of your users will have access to enroll. If the course requires a payment to enroll, however, users will see the following message on the Course Landing page: “To enroll in this course, please ask an account admin to assign it to you.”

    Therefore, you will first need to purchase licenses before you assign the course to the user(s). To do so, please follow the steps below.

    1. To get the best price currently available please contact Udemy Business Support.

    2. Next, find the course under ManageManage Courses  → Imported Courses. You can see the Licenses Remaining in the list and click Buy Licenses if you wish to buy more licenses for this course. Screenshot below:

    imported_courses_option.png

    3. Enter the number of licenses you want to purchase. If you have received a discount from Support for the course, the updated price should be applied on the checkout page.

     4. Enter your credit card information and click the ‘Complete Payment’ button to submit the purchase. 

    udemy_business_checkout.png

    How to access your receipt

    Once the payment has been successfully completed, a receipt will be emailed to you at the same address that you used to log in to your Udemy Business account. Note that occasionally these emails may end up in your spam or junk folder. If you are unable to locate the receipt, please contact our Udemy Business Support team so we can assist.

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  • Who are our Instructors?

    For more information on our instructors, please click here.

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  • How do I Suggest a Course?

    At Udemy Business, we're committed to curating a collection of high quality, up-to-date courses taught by real-world experts on critical business and technical skills.

    To maintain quality, we evaluate a number of criteria including course rating, reviews, instructor performance on Udemy.com and topic relevance. We are unable to make exceptions to our criteria at this time.

    We recommend first searching in Udemy Business to find courses that meet your needs. Our robust search engine surfaces relevant content down to the lecture level.

    If you cannot find exactly what you need in the Udemy Business collection, however, please click here to suggest a course from Udemy.com. If the course meets our criteria, it will be considered for addition.

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  • Course on Udemy.com is not in the Business Collection

    The Udemy Business content collection includes thousands of courses that are curated from the consumer marketplace (www.udemy.com). We curate the most relevant and high quality courses from the marketplace’s extensive catalog, using a number of criteria, including course ratings, user engagement and demand from all of our customers.

    If you would like to suggest a new course be added to the Udemy Business collection, you can do so using the form below. Note that this form submits suggestions for courses to be added to the general Udemy Business collection, which is available to all Udemy Business users, not just users in your company's account. After you submit your recommendation, our Content team will assess your suggestion based on a number of criteria, such as course ratings, user engagement and demand from all of our customers. The Content Team will notify you of our decision whether to approve, or deny your suggestion, within 3 - 5 weeks. Submit a course suggestion here.

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  • List of Courses Included in Udemy Business

    Here is a list of the courses included in your subscription: http://ude.my/djz18. We update this list on a quarterly basis. If you need the most current course list, export a list by going to Manage > Course Insights > Export Course List.

    The Udemy Business content collection includes thousands of courses that are curated from the consumer marketplace (www.udemy.com). We curate the most relevant and high quality courses from the marketplace’s extensive catalog, using a number of criteria, including course ratings, user engagement and demand from all of our customers.

    If you would like to suggest a new course be added to the Udemy Business collection, you can do so using the form below. Note that this form submits suggestions for courses to be added to the general Udemy Business collection, which is available to all Udemy Business users, not just users in your company's account. 

    After you submit your recommendation, our Content team will assess your suggestion based on a number of criteria, such as course ratings, user engagement and demand from all of our customers. The Content Team will notify you of our decision whether to approve, or deny your suggestion, within 3 -5  weeks. Submit a course suggestion here.

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