This article outlines the functionality that is currently supported when managing users via the CSV import feature.
Related articles regarding how to get started with and format your CSV import files are referenced below.
- Learn how to manage users via CSV import.
- Learn how to format files for CSV imports.
Actions admins can take via the CSV import feature
If you’re an admin for a Udemy Business account, you can use the CSV import feature to manage many users at once. You can use this feature to:
- Bulk import new users into your account
-
Bulk add new and existing users to:
- Existing groups
- New groups, which are created during the CSV import process
- Bulk remove users from groups
- Bulk reactivate deactivated users
- Bulk change user roles (e.g. from user to admin)
- Bulk assign Udemy Business licenses to users
- Bulk assign courses to users
Actions that cannot be done via the CSV import feature
Currently, you cannot use the CSV import to:
- Change the name of a user
- Remove users from your Udemy Business account
- Remove Udemy Business licenses from users
- Remove users or groups from pending invitations
If you're interested in these, or any other Udemy Business features, please let us know.
Note:
- Currently the CSV template is only available in English.
- The CSV file must be encoded in UTF-8 format.
- The CSV import feature supports multiple delimiters (comma, tab, semi-colon etc.)
Organizations using System for Cross-domain Identity Management (SCIM)
If your organization is using SCIM, you will not be able to modify groups managed in your Identity provider via the CSV import. SCIM managed users and groups will have a small link icon displayed next to their name in Manage Users pages. You can contact your IT team to complete this action via SCIM.
You can use the CSV import to assign SCIM-managed users to non-SCIM groups, as well as update user roles.