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  1. Udemy Business
  2. Getting started
  3. Learn more about Udemy Business & our plans

Google Certificates Collection: Frequently asked questions

This article provides learners with answers to frequently asked questions regarding Udemy’s Google Certifications Collection. 

Table of contents

  • Overview of the Google Certificates Collection
    • What is the Google Certificates Collection?

    • What languages are the Google Certificates Collection courses available in?

    • Can I access the Google Certificates Collection courses on the Udemy Business mobile app?

  • Earning certificates of completion
    • How can I earn certificates and badges for courses in the Google Certificates Collection?

    • What is Credly? 

    • How do I access and share my badge from Credly?

    • How do the graded quizzes work?

  • Get help
    • I’m having issues with a course or badge. Who should I contact?

    • I’m unable to ask a question on a course, what can I do?

Overview of the Google Certificates Collection

What is the Google Certificates Collection?

With Udemy’s Google Certificates Collection, you can access 12 Google career learning paths, with content designed and maintained by Google experts. Each program provides you with the opportunity to earn shareable Google certificates and digital Credly badges, enabling you to showcase your achievements. 

What languages are the Google Certificates Collection courses available in?

Currently, the Google Certificates Collection includes courses that are taught in English. These courses also provide auto-generated subtitles in many languages. For more information on available subtitles, see the landing page for a specific course. 

Can I access the Google Certificates Collection courses on the Udemy Business mobile app?

Yes, you can access and work through your Google Certificates Collection courses through the Udemy Business mobile app. 

  • See instructions for accessing the Udemy Business mobile app.

Earning certificates of completion  

How can I earn certificates and badges for courses in the Google Certificates Collection? 

For individual courses: For each individual course, you’ll receive a certificate of completion when you successfully complete the course’s graded quiz. 

For paths: For learning paths, you’ll receive a certification of completion when you successfully complete the graded quiz for each course in the path. You will also receive a Credly badge, provided you meet the earning criteria. Learn more about the Credly badges and their earning criteria.

For example, to earn the Google AI Professional certificate, you’ll need to successfully complete each of the courses in the path.

What is Credly? 

Credly is a leading credential platform for issuing and managing verifiable digital badges, enabling learners to validate and showcase skill achievements.

How do I access and share my badge from Credly?

After completing a path in the Google Certificates Collection on Udemy, you’ll receive an email notification from Credly informing you that you’ve earned a digital Udemy badge.

To claim your badge, follow the link in the email to access or create your Credly account. From the Credly platform, you can accept your badge, share your achievement on social media, or download and use the badge image on your digital résumé, personal website, email signature, or webpage. 

You can learn more about accessing or using a badge through Credly's Issuer Help Center.

How do the graded quizzes work? 

For each graded quiz, you have 3 attempts per day. The number of attempts remaining will be indicated at the top of the quiz. 

To take a quiz: 

  1. From your course, access the graded quiz under Course Content.
  2. Click Begin test to start the test.
  3. For each question, you’ll see the allocated time and the time remaining at the top. 
  4. Click Next question to work through the quiz and Finish test to complete the quiz.

Once you click Finish test, you’ll see the results page. You must achieve a score of 80% or higher to pass the quiz. Click Retake test to take the quiz again within the limits of your remaining daily attempts.

Get help

I’m having issues with a course or badge. Who should I contact? 

For questions regarding Credly’s digital badge issuance or management, badge acceptance/sharing, credential verification, or Credly account access, you can contact Credly support directly or submit a ticket through Credly’s Issuer Help Center.

For issues relating to Udemy Business course access or platform functionality, please contact Udemy Business Support.

I’m unable to ask a question on a course, what can I do? 

Depending on your organization’s settings, the feature to contact the instructor may be disabled. If this is the case, please contact your account’s administrator for additional information or assistance.

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Related articles

  • What is the Google Certificates Collection plan?
  • How to log into the Udemy Business mobile app
  • What is The Account Owner’s Role in Udemy Business?
  • How to reconfigure your SSO connection from the legacy experience
  • Managing Udemy Business licenses

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