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  1. Udemy Business
  2. Managing courses
  3. Managing courses - general

Udemy Business + Workera Partnership: Admin Frequently Asked Questions

Udemy Business has partnered with Workera to provide AI-powered skills assessment and skill intelligence. This partnership helps organizations understand current skill levels, identify gaps, and measure growth over time—so learning can be aligned to verified skill outcomes.

This article answers commonly asked questions by administrators about Workera’s partnership with Udemy Business.

  • Udemy Business learner? Learn more about the Udemy Business + Workera Partnership.

Please note:

  • Workera can be purchased directly or through select partners. Availability and packaging depend on your organization’s agreement. For details, contact your organization’s Udemy Business representative or your Workera Skills Strategy Manager.
  • Workera Help Center articles are available in English.

Table of contents

  • What is the Udemy Business + Workera partnership?
  • Admin account provisioning
  • What reporting is available in Workera?
  • Does Workera support integrations?
  • Where can I go for technical support?

What is the Udemy Business + Workera partnership?

Udemy Business has partnered with Workera, an AI-powered skills intelligence platform, to help organizations assess and validate workforce skills.

While Udemy Business provides learning content, Workera helps organizations:

  • Establish a baseline of skill proficiency
  • Identify skill gaps at the individual and team level
  • Track skill growth over time using consistent measurement
  • Turn skill signals into clearer decisions about where to focus learning

Admin account provisioning

A primary Workera admin account will be provisioned with login instructions once your organization’s Workera environment is set up.

If you are not the primary admin and need access, additional admin access can be granted based on your organization’s configuration. Please contact your primary admin or your Workera Skills Strategy Manager.

If you need help with first-time login or activation, see Workera’s Start Here resources.

What reporting is available in Workera?

Workera provides reporting designed to help admins understand skill levels and skill progression across their population.

Depending on your deployment, admins may have access to reporting such as:

  • Skill score snapshots and score history (changes over time)
  • Program- and population-level skill views
  • Downloadable CSV reporting for deeper analysis in your own tools

Workera also supports webhooks and API access. 

Does Workera support integrations?

Workera can support integrations, but implementation is typically configuration-specific (often tailored to your organization’s identity systems and data needs).

If you’re exploring integrations or data flows, the best next step is to contact your Workera Skills Strategy Manager to discuss what’s supported in your environment and what’s included in your agreement.

Where can I go for technical support?

We recommend starting with the Workera Help Center for common questions and troubleshooting.

For technical issues, you can:

  • Submit a support request through the Workera Help Center
  • Use the troubleshooting articles for common login and access issues

For Udemy Business account issues, you can:

  • Submit a support request through the Udemy Business Help Center

If your issue relates to your Workera configuration, program setup, or reporting expectations, contact your Workera Skills Strategy Manager.

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