This article outlines how organizations can assign and manage an External ID for learners in their Udemy Business account.
What is an External ID?
Udemy Business data export reports contain a column for ‘External ID’ for organizations, which require a unique identifier assigned to learners in addition to their email address. This may also be referred to as an Employee ID or Unique ID.
How to assign an External ID
Organizations that configure Single-Sign-On (SSO) for their account can assign and manage the External ID for learners from directly within their Identity Provider (IdP). Please note: Okta automatically populates the externalID attribute field with the Okta User ID. If you wish to persist your own unique user IDs then you can complete this on Okta by following this article, Setup SSO, and mapping your Udemy external ID attribute.
If your organization does not have SSO configured and needs to have an External ID applied to learners in your account, please contact our Support Team so we can assist.