We have two ways to provide your users with access to your Udemy Business account - through single sign-on (SSO) and by invitation sent by admins/group admins.
This feature is an additional option if you use the invitation process, which gives your users a way to trigger the invitation email themselves from your account landing page (eg. company.udemy.com), once they use an approved/verified email address domain that has been pre-set by you, the admin.
How to approve an email address domain
On the page in Settings called Email Domain Access, admins can specify an email address domain (or multiple domains) that are approved for joining your Udemy Business account.
This feature is available for both Team and Enterprise plans - but setting up the approved email domain in the Email Domain Access page is only accessible by owners and admins, not group admins.
Sharing your account landing page URL for users to sign up
You can share your Udemy Business account landing page URL with the users and groups in the organization who should have access, eg. by Slack, email, wiki, intranet or simply add the link in your learning management system (LMS).
When a user accesses your account landing page URL they can enter their email address to sign up, once the email address entered matches an approved email domain that was pre-set by the admin.
Once they enter an approved email address, they get an on-screen instruction to check their email to verify their account.
License usage and verification
Users must complete signing up for their account in order to claim their license.
If there are no licenses available we present the user with the message below to contact their manager or IT department.
Users will then need to verify their account information, via the verification email they received which contains a link. The verification link will expire in one hour*. Once they’ve verified their account, they’ll be able to sign up, by adding their name, email and password.
*Please note that Single Sign-On (SSO)/System for Cross-Domain Management (SCIM) users will not be put through this verification flow.
If the email address the user enters does not match the approved email domain, they will see the message below and will be prevented from signing up.
If there are no licenses available we present the user with the below message to contact their manager or IT department.
Users that sign up through the approved email domain process will show in the Pending Invitations screen in Manage Users, but they will be distinguished as ‘Invited through approved email’.
This feature is available for both Team and Enterprise plans - but setting up the approved email domain in the User Access page is only accessible by owners and admins, not group admins.