This article outlines how you can manage company badges for your organization.
- Learn how to create a company badge.
- Review answers to frequently asked questions regarding company badges.
Issue a badge
Badges will be automatically issued if the badge-earning criteria include a learning path, an assessment, or both. For any badge that uses the custom criteria as part of the earning criteria, an admin must manually issue badges to employees who have earned badges. To issue badges manually, please follow the steps below:
1. Click on the Manage menu in the top right of the screen
2. On the Admin Overview page, select Manage company badges
3. On the relevant badge, click the three dots on the right-hand side to access the badge options
4. Select “Issue a badge”
5. Next, select the issue via CSV. file option.
6. To ensure your data is formatted correctly, start by downloading our pre-configured CSV template. The badge’s URL will automatically be populated in the badge column of the file.
7. Open the downloaded CSV file using your preferred software and enter the email address(es) for the recipient(s). Save the file in CSV format.
8. When the file is ready, click “Select File” and then “Issue badges”.
9. Admins and the recipient (s) will receive a notification via email regarding the badge issuance. The email for the recipient will include a link they can use to navigate to the badge.
Delete a badge
For any badge that has not been published or has been expired (see below), an admin can delete that badge to remove it from their list of badges.
- Follow the steps outlined in the first section above to access the options for the relevant badge.
- Select “Delete badge”
- Confirm your intention to delete the badge which will remove the badge from your Udemy Business organization
View a badge
For any badge that has been published, an administrator can see how the badge will display in the learner experience by viewing a badge.
- Follow the steps outlined in the first section above to access the options for the relevant badge.
- Select “View badge”
- This will take the admin to the badge’s details page.
Assign a badge
For any published badge, an administrator can assign it directly to learners, allowing them to work toward earning it.
- Follow the steps outlined in the first section above to access the options for the relevant badge.
- Select “Assign badge”
- Enter the employee's name, email address, or user groups to which you would like to assign the badge. You can also adjust the message and include a due date to earn the badge.
- View assigned badges by navigating to Manage→Assigned learning and selecting the Badges tab.
Publish a badge
After the badge criteria has been saved, an admin can review and publish the badge so employees can start earning it.
- Follow the steps outlined in the first section above to access the options for the relevant badge.
- Select “Publish badge”
- The published badge will then appear in the Manage company badges list. Employees can discover the badge from the Explore menu when logged into their Udemy Business account.
Expire a badge
For any badge that is published and can not be earned anymore, an admin can expire that badge.
- Follow the steps outlined in the first section above to access the options for the relevant badge.
- Select “Expire Badge”
- Expired badges will still appear in the list of company badges for admins to view details and insights, but learners will no longer be able to find or enroll in them.