This article includes answers to frequently asked questions we receive regarding Streaks.
Please note: this feature is only available with the Enterprise Plan.
Table of contents
- What is a Streak? How does it work?
- Where are Streaks being surfaced?
- Can’t see the Streak feature in the Udemy Business native app?
- Why did you launch Streaks?
- How often does lecture watching data update?
- Are there associated emails that will go to learners?
- Can admins switch it off?
- Can admins set a time limit for the Streak?
- What will learners see on desktop and mobile?
What is a Streak? How does it work?
A Streak is a feature that encourages learners to learn each week to maintain their Streak. Learners can maintain their streak by logging in and watching 30 minutes of course videos each week. A Visit ring appears closed once a learner logs in. A Watch Ring updates as they progress through watching video minutes each week. Once they have watched 30 minutes of video, the ring closes and they have completed their Watch activity for the week!
A learner must close both their Visit and Watch rings each week to maintain their Streak.
Where are Streaks being surfaced?
Streaks are surfaced within the Udemy Business web and native app experience.
Can’t see the Streak feature in the Udemy Business native app?
Make sure you have updated the app to the latest version from the Play Store or App Store.
Why did you launch Streaks?
At Udemy, we are always looking for ways to help individuals and organizations learn new skills that will help them reach desired outcomes faster. Streaks have proven to be an effective motivator to keep users engaged.
How often does lecture watching data update?
Currently, lecture watching data updates 3 times per day, so learners will not see their ring closing simultaneously as they learn. This is something we are working toward for future iterations.
Are there associated emails that will go to learners?
Not yet. We are currently experimenting with Streak emails that will encourage learners to log into Udemy to complete their 30 minute ring.
Can admins switch it off?
We are encouraging all customers to keep the Streak feature turned on at this time, as we have seen very positive learner engagement results across global organizations through the experiments we’ve run.
If you would still like to disable the Streak feature, your Customer Success Manager can do that for you.
Feedback is always welcome! So if you have any that you’d like to provide to help us improve the feature, please contact your Customer Success Manager.
Can admins set a time limit for the Streak?
For now, all Watch rings will have a time limit of 30 minutes. The 30-minute time limit has been chosen carefully to accommodate active and passive learners and encourage each of them to learn for an attainable yet significant amount of time in a given week.
What will learners see on desktop and mobile?
| Desktop | Mobile |