Navigating User Management

Manage who has access to your Udemy Business account. See what courses users are taking, and better understand how people are learning on Udemy Business.

For Enterprise Plan accounts, the Insights features provide an even deeper view of user activity, and these comprehensive insights can also be viewed for groups of users as well.

Accessing User Management

To access user management please follow the steps below:

1. Log into your Udemy Business account
2. Click Manage at the top right hand of the page, and then select Manage Users from the dropdown menu

Managing Access to Your Udemy Business Account

Inviting Users

For steps on how to invite users to your Udemy Business account and resend pending invitations, please click here.

Removing Users

For instructions on how to remove and deactivate a user from your account, please click here.

Managing who can Administer Your Udemy Business Account

Admins are users who can:

• Add and remove users from your account.
• Edit user roles.
• Access course and user insights (Enterprise Plan only).
• Create and manage groups (Enterprise Plan only).

For steps on how to edit a user's role and view which users have admin status, please click here.

Viewing User Adoption

The User Adoption Dashboard helps you understand how many, and which users in your organization have logged in to your Udemy Business account and started using it. Find out more.

See What Your Users are Learning

Admins can see what courses their account’s users have enrolled in by doing the following:

1. Locate the user by entering their name or email address in the search tool that’s located under All Users
2. Click the user’s name to see what courses they have enrolled in as well as their course progress

Creating Groups and Reviewing Insights for Your Teams and Departments (Enterprise Plan Users)

If you have many users in your account, creating groups of users that correspond with teams or departments in your company lets you see adoption, user activity and course insights for those groups.

Creating, Editing or Removing a Group

For instructions on how to create, edit or remove a group, please click here.

Adding And Removing Users From Groups

For instructions on how to add and remove users from groups, please click here.

Viewing Insights for a Group (Enterprise Plan Only)

You can view user adoption, course insights and user activity reports for a specific group. After opening any insights dashboard, use the Group filter located at the top of the page to show data for a particular group.