Assigning & Finding Courses

This article details the Udemy Business Federal Collections, developed in response to the Executive Order on Government DEI Programs and Preferencing issued on January 20, 2025.

1. Udemy Business Federal Collection — English Only: This version includes courses that are solely in English.
2. Udemy Business Federal Collection — Multi-Language: This version offers courses in a variety of languages, including Arabic, French, German, Hindi, Indonesian, Italian, Mandarin Chinese, Polish, Portuguese, Russian, Spanish, Turkish, and Vietnamese. It is designed to support non-English speakers by providing access to a wide range of courses in their preferred language.

Customers who have consumed both English and multiple languages will receive access to both the "English Only" and "Multi-Language" versions of the Udemy Business Federal Collection.

We recommend reviewing these updates to ensure the remaining courses align with your organization’s interpretation of the Executive Order. 

Effective February 12, 2025, all federal customers in the United States will be automatically moved to the new Udemy Business Federal Collection(s).  

How can I add DEI content back to my collection if needed? 

Team Plan customers

If you are a Team Plan customer and you would like to add DEI content back to your account to the Udemy Business Federal Collection, please submit a request via this form. Please use the following template in the form: 

"Notwithstanding the terms of the applicable DEI executive order, [CUSTOMER] is directing Udemy to re-add DEI and related content to their content library effective INSERT DATE." 

Enterprise Plan customers

Enterprise Plan customers, please submit a request via this form or contact your Customer Success Manager directly for assistance. 

In order to add DEI related content back into your content library, Udemy will require a formal written request. Please use the following template: 

"Notwithstanding the terms of the applicable DEI executive order, [CUSTOMER] is directing Udemy to re-add DEI and related content to their content library effective INSERT DATE." 

Will this Executive Order impact the primary Udemy Business Collections?

No. We believe the Executive Order restricts DEI programs to those in the US federal government, and the Udemy Business Federal Collections exclude all courses we have identified to include DEI content. 

The remaining courses should not present an issue. However, since your organization’s interpretation of the Executive Order may differ, we recommend reviewing the Udemy Business Federal Collections with your advisor to ensure no concerns with the remaining courses. 

What if I want to remove additional courses in response to the Executive Order?

 If you want to remove additional courses, please submit a support request via this form. 

What if my organization wants to transition to the Udemy Business Federal Collection? 

If you are a Team Plan customer and you would like to transition your account to the Udemy Business Federal Collection, please submit a request via this form. 

Enterprise Plan customers, please contact your Customer Success Manager directly for assistance. 

How will the collections be maintained?

We will update the Udemy Business Federal Collections monthly to align with our primary course offerings. This approach ensures that federal customers have access to up-to-date content while allowing us to carefully manage any necessary adjustments in response to the Executive Order.

This article includes answers to frequently asked questions regarding the Udemy Course Request Board portal, which allows customers to anonymously submit and vote on new course requests directly to our Udemy Content and Curation Teams. 

• Learn how to access the Course Request board and submit a request.

Please note: The Course Request Board is currently a limited-release beta and utilizes the Aha! platform, which is a listed Udemy service-specific subprocessor. Participants will receive an invitation and will need to register to gain access. If you would like to join please contact your Customer Success Manager. 

This FAQ seeks to answer common questions about how the tool works.

• Will other customers be able to see my course requests? 
• How long does the review take?  
• How is this different from the existing process to suggest a course?
• Can I request other types of content, for example, assessments?
• Will courses with the most upvotes be automatically made into new courses in Udemy Business?
• How will I know if my course request is being made into a course? 
• My course was shared with instructors some time ago, when will it be ready?
• Why was my request denied?

Will other customers be able to see my course requests?

Yes, course requests that your organization makes on the Course Request Board will be shared anonymously with other customers so that they can vote on your suggestion and may also be shared anonymously with instructors. This is for the purposes of gathering cross-customer demand to inform instructors' course creation decisions. Only the information entered in the Course Request form fields will be visible. 

How long does the review take? 

We review every course request submission and make a decision on whether it is a strategic opportunity to be shared with instructors within 4 weeks. This is because we are assessing wider demand, industry trends, usage data, and other inputs to identify the most strategic opportunities. 

Once the suggestions are passed onto instructors as opportunities, the timeline is less predictable as not all opportunities are selected by an instructor and there is no set time for course creation for instructors.

How is this different from the existing process to suggest a course?

As noted above, the Course Request Board is a means for customers to anonymously suggest and vote on new content ideas. If you are an Enterprise Plan customer and wish to request that an existing Udemy course be added to the Udemy Business collection, please follow the instructions in this Help Center article.

Can I request other types of content, such as course assessments?

Right now we are focusing on capturing demand for new courses only. Our plan is to open this to other types of learning content in the future.

Will courses with the most upvotes be automatically prioritized or made into new courses in Udemy Business?

We want to ensure the opportunities surfaced to our instructors represent the highest priority gaps. Requests with a high number of upvotes will be reviewed for priority curation, but we’ll also consider other signals too, such as customer feedback, learner search and usage data, and industry trends.

How will I know if my request is being made into a course? 

We will update your Content Request Dashboard status as your request progresses. If your request has been shared with our instructor community as a content opportunity, you’ll receive a notification. From there, it is up to our community of instructors to select the topics where they have the most expertise to create courses. When the final course is published to the Udemy Business collection, you will receive an email, and the dashboard will be updated. There is no set time for course creation for instructors and not all opportunities are selected. 

My course was shared with instructors some time ago, when will it be ready?

In instances where we identify a high-priority request and pass it on to instructors, we cannot guarantee that a completed course will be delivered. Instructors make their own decisions about what courses they want to create. Udemy provides information to our instructor community, but we can’t guarantee what courses they will choose to create. 

Why was my request declined?

Unfortunately, not every request can result in a course. For context, we use a number of criteria to determine which requests to pursue, such as strategic impact, breadth of appeal and level of demand. Unfortunately, not all course suggestions meet the criteria to advance.

The Udemy Course Request Board gives Udemy Business customers a voice in shaping new content that may be created by Udemy instructors to meet their organization’s learning needs.

This article outlines how admins can access the Course Request board and submit a request. 

Please note: The Course Request Board is currently a limited-release beta 

The Course Request Board is currently a limited-release beta and utilizes the Aha! platform, which is a listed Udemy service-specific subprocessor. This early release is available to a limited number of Udemy Business customer organizations. Participants will receive an invitation and will need to register to gain access.

Invitations are extended to all admins and group admins in participating organizations. To access the tool, participants will need to register with their name and company email address and by setting a password. 

Beta participants may access the tool from the bottom of their Admin Overview page (see below for more information).

Participants will get the opportunity to:

• Make course requests directly to our Udemy content and curation teams who will review and respond to each one.
• Understand emerging learning trends by viewing the anonymized requests of other organizations and upvoting on the top suggestions.
• Have your unmet content learning needs shared with our community of expert instructors as opportunities for new course creation. 

Table of contents

• What is the Course Request Board?
• How can I submit a request?
• What does Udemy do with my new course suggestions?
• How will I know the status of my request?
• Can I edit or delete a request?

What is the Course Request Board?

The Course Request Board is a portal within the Aha! platform that allows customers to anonymously suggest and vote on new content ideas. This board is specifically intended for identifying topics or areas of new content that could meet your organization’s learning needs.

Submissions are logged and displayed anonymously on an open dashboard, where other Udemy Business customers can view and upvote suggestions. Our team will review all requests to find the highest potential strategic content opportunities to share with instructors.

Please note: As stated above, the Course Request Board is a means for customers to anonymously suggest and vote on new content ideas. If you are an Enterprise Plan customer and wish to request that an existing Udemy course be added to the Udemy Business collection, please follow the instructions in this Help Center article.

How can I submit a request?

You can submit a course request by following the steps outlined below.

1. Navigate to your Admin Overview page in your Udemy account by clicking “Manage” at the top of your browser.

2. Select Course Request Board.

3. Next, click on the button “Add New Course Request”.

4. You will see a form with a number of fields including the course subject, topic, learning outcomes, level, language, audience, expected enrollments and other inputs if required. These fields are designed to collect the necessary information for our Udemy teams and Instructor community to fully understand the learning requirements. 

5. Once you have completed the Course Request Form, click Add Course Request. Your suggestion will be logged in the Course Request dashboard. 

Keep in mind that requests will be anonymously displayed to other organizations so do not include any confidential, company-identifying, or personal data in the course request itself.

What does Udemy do with my new course suggestions?

Our team will first check to see if there are any existing courses in the Udemy Business collection that matches your request. If we find a good match we will contact you to share it with you for your consideration. 

If the suggested course does not meet the learning needs of your organization then your request will be reviewed as a potential strategic opportunity for new content. The Content Strategy team synthesizes information from customer feedback, upvotes, learner search and usage data, and industry trends. They then map this to our current collection to determine where new content is most likely to add substantial value across our customer base. Those high-value topics are surfaced to proven, published instructors as content opportunities.

How will I know the status of my request?

We are committed to keeping you informed at every step along the way. Our Content Strategy teams will update the status of your request in the Content Request Board. If you have any questions please feel free to reach out to your Customer Success Manager.

Can I edit or delete a request?

Yes. You can edit your course directly in the Course Request Board by following these steps.

1. Click on the request you want to edit and select ‘Edit Course Request’ at the top right-hand corner of the page.

2. You can edit all fields of the request form. Click submit to save the changes.

Please note: To delete a request contact your Customer Success Manager who will remove the request from the board. We are working on functionality to allow you to delete requests directly.

Still have questions?

Review answers to frequently asked questions about the Course Request Board.

This article outlines how admins can find the course ID for a course in Udemy Business.  While there are a variety of ways to find the course ID, below are a few simple methods to do this.

Method 1: Download the Course List

One method to find course IDs is to download your Udemy Business Course Catalog which will include the course ID in the full catalog export.  Note that you must be a Udemy Business admin to do this method.

The course ID will be available in the first column titled “id” next to the title.  If you are looking for a particular course ID and know the title, you can search for the title of the course and find the corresponding course ID next to it.

• Learn how to export courses from your own Udemy Business catalog.

Please note:

• You can find the course ID in other downloaded reports as well such as User Course Activity. However, the course IDs will only populate for courses where there is associated learning data. Thus, the full course list export ensures you’ll get all the course IDs for all courses regardless of whether there is learning data for those courses.

Method 2: Find it in the HTML

You can also find the course ID by inspecting the HTML from the course landing page:

1. From the course landing page that you wish to find the course ID for navigate into your browser tools.  In Chrome you can do this by right clicking on the page and then clicking Inspect.

2. Towards the very top of the HTML elements in the body section you will find the course_id:

Method 3: Find the course ID in API responses

If you have the Udemy Business API enabled and have a tool like Postman to make sample requests to the Udemy Business API you will see the course ID returned in various Udemy Business API endpoint responses.

Please note:

• In your browser URL bar you can paste the course ID immediately after https://www.{{your_subdomain}}.udemy.com/ in the address bar for your Udemy Business account, and you will be taken directly to that course landing page. You can also navigate to the course at Udemy.com by adding the course ID to the end of the following URL: https://www.udemy.com/.   

For example, pasting the following into your URL address bar:

Takes you directly to that course landing page:

This article explains how admins can export a course list directly from the admin console of their Udemy Business account.

• Review the list of the courses included in your Udemy Business subscription.
• Learn how to import courses from Udemy.com into your Udemy Business account.

What information does the course list from your admin console include?

The course list that is downloaded from the admin console will include just the courses that are part of your catalog, and any custom courses you have created.  The  course list will also include additional information about those courses including, but not limited to:

• Course ID
• Description
• URL
• Minutes
• Categories
• Topics
• Lectures
• Videos
• Instructors
• Language

How to download your course list from the admin console

To download your course list directly from the admin console, please follow the steps below:

1. Go to Manage -> Insights and reporting:

2. On the left-hand sidebar select Course insights.  Then, on the right side select Export -> Course list

3. Select Confirm.  You will receive an automated email to download the course list.  This may take a few minutes:

Accessing your course list in Data export reports

Once the course list is available for download, you can also access the report and download it from Data export reports. The Data export reports page can be accessed on the left-hand sidebar as well.

This article outlines how admins can access the Course updates page, and view courses that are pending retirement in the next 90 days, or that have been retired in the past 90 days. 

The Course updates page

The easiest way to view courses that are pending retirement in the next 90 days, or courses that have been retired in the last 90 days, is by accessing the Course updates page. 

To do so, please follow the steps below.

1. Navigate to Manage at the top of the page and select Manage courses from the dropdown menu.
2. Next, click Course updates on the left-hand side of the page.
3. The data and the filtering options provided on the page can help admins narrow down the list to courses that may be important to their learning programs. The Usage column highlights paths, rules and categories that may need to be updated. 

We also provide course alternatives, so you can take advantage of the most up-to-date content available for your learning programs.

The course retirement list

Learn more about courses that are set for removal and access the retirement course list.

To help facilitate and drive learning at your organization, our Assign features enable admins and group admins to easily incorporate Udemy Business courses into your learning programs.

Important:

• This feature is only available to Enterprise customers.
• Leadership Academy admins: learn how to add or remove learners from a cohort.

Overview of Assign Features
Here’s an overview of the ways you can interact with our Assign features:

• Assign a course to help guide your users and facilitate their learning goals
• Set a due date when assigning a course to ensure users have a completion goal associated with their learning.
• Leverage our “Assigned Learning” page to see a consolidated list of the courses that have been assigned.
• Review progress on Assigned Courses on the Course Insights page where you can see a list of all assigned courses and learner progress.
• Unassign a course if the skill is no longer relevant for your employee or you’ve made the assignment by mistake.

How to find a course you wish to assign

By default, users can view all the courses in the Udemy Business collection, but you can assign courses to any user or group if you wish. You can use the search bar to look for courses (custom, imported or courses from the Udemy Business collection), and assign them from the search, browse, directly from the course card or the course landing page.

Additionally, all of your organizations imported courses and custom courses can easily be found and assigned on the Manage Courses page.

How to assign a course

1. To assign a course, navigate to the course you’d like to assign. Hover over the course and click on the Share button. When assigning courses from the Manage Courses page, click the ellipses to the far right of the course.
2. Next, click Assign as shown below:

3. Enter the name or email of the user you’d like to assign the course, or select a Group to assign the course. Admins can also assign the course to all the users in your organization’s account by selecting “All users”.

4. Once you’ve selected the user or group, click ‘Assign'.

NOTE: Courses can only be assigned to Users who have joined your Udemy Business account. If a user has not yet joined your account, you cannot assign a course to them.

Set a Due Date When Assigning a Course

To set a due date on a course assignment, click on the calendar icon and select the date you’d like to set for the due date. You can select a date at any point in the future.

Please note: Once you’ve set a due date you will not be able to edit the date. If you’ve selected a date by mistake, unassign the course and re-assign with the correct due date.

Unassigning a Course

Review how you can unassign a course in Udemy Business.

Notifications of Course Assignments

Users will be notified of course assignments via email the moment a course is assigned to them. The email will be sent from the Assigner and will indicate which course has been assigned to them as well as the due date if applicable. If a due date is set, users will also receive a reminder email at the midway point from the date the course is assigned to them to the actual due date.

NOTE: Users will be emailed if a course is unassigned. Additionally, admins and group admins will not receive an email when a user completes an Assigned course.

This article outlines how administrators can find courses in the Udemy Business collection, and how to submit a course suggestion.

Find courses with the search function

The keyword search will look for keywords in the course title, subtitle and instructor name. For example, if you are looking for an Excel 2016 course, type in ‘Excel 2016’ instead of ‘Excel’.

Retired courses

If you previously searched for a course and can no longer find it, it could be due to the course being retired. Learn more about retired courses and access the retired course list.

New courses

If you’re interested in reviewing newly added courses to the collection, learn more about new courses and access the new course list.

How to suggest a new course

If you are searching for a business or technology-related topic that you can’t find in the collection, you can submit a course suggestion using the form below. 

Please note that this form submits suggestions for courses to be added to the general Udemy Business collection, which is available to all Udemy Business users, not just users in your company's account. 

After you submit your recommendation, our Content team will assess your suggestion based on a number of criteria, such as course ratings, user engagement and demand from all of our customers. The Content Team will notify you of our decision whether to approve, or deny your suggestion, within 3 - 5 weeks. 

Submit a course suggestion here.

The Udemy Business content collection includes thousands of courses that are curated from the consumer marketplace (www.udemy.com). We curate the most relevant and high quality courses from the marketplace’s extensive catalog, using a number of criteria, including course ratings, user engagement and demand from all of our customers.

If you would like to suggest a new course be added to the Udemy Business collection, you can do so using the form below. Note that this form submits suggestions for courses to be added to the general Udemy Business collection, which is available to all Udemy Business users, not just users in your company's account. After you submit your recommendation, our Content team will assess your suggestion based on a number of criteria, such as course ratings, user engagement and demand from all of our customers. The Content Team will notify you of our decision whether to approve, or deny your suggestion, within 3 - 5 weeks. Submit a course suggestion here.

At Udemy Business, we curate a collection of high-quality, up-to-date courses taught by real-world experts on critical business and technical skills. This article explains how to suggest a course on Udemy Business as an Enterprise customer.

Please note: This service is not available to Team Plan customers. If you are a Team Plan customer, consider upgrading to a plan that includes this service.

Submit a course suggestion (Enterprise plan)

To maintain quality, we evaluate several criteria including course rating, reviews, instructor performance on Udemy.com, and topic relevance. We are unable to make exceptions to our criteria at this time.

We recommend first searching in Udemy Business to find courses that meet your needs. Our robust search engine surfaces relevant content down to the lecture level.

If you have an Enterprise plan and cannot find exactly what you need in the Udemy Business collection, you can suggest a course from Udemy.com via our contact form. If the course meets our criteria, it will be considered for addition. 

Courses in languages other than English are only accessible through our International Collection. If you do not have access to the International Collection, please reach out to your manager or your company's Learning and Development team.

Suggesting a course with practice tests

Currently, courses with practice tests cannot be added to our Udemy Business collection through customer suggestions. 

Our Content Curation team is actively reviewing courses with practice tests to ensure that they meet our Trust and Safety guidelines and is adding approved courses to the Udemy Business collection.

If you’d like to deactivate or delete an auto-assign rule, navigate to the Manage menu and click Assigned learning.

From here, click on Auto-assign rules to view all active and deactivated rules. To deactivate a rule, open the context menu and click Deactivate. The Last assigned column indicates who created the rule and when it was last assigned.

Once an auto-assign rule has been deactivated, it can be deleted by navigating back to the context menu and clicking Delete.

Note that any admin can deactivate or delete any auto-assign rule, and group admins can deactivate or delete auto-assign rules for groups they manage. An email notification will be sent to assigners if an auto-assign rule is deactivated or deleted. 

Learn how to create an auto-assign rule.

The Udemy Business course collection is a curated collection of thousands of courses, across dozens of topics, which learners in your organization are able to access in their accounts. Not every course that is found in the Udemy.com marketplace, however, is included in the Udemy Business content collection.

This article outlines how admins can import courses from Udemy.com into their Udemy Business account, and provide their account’s users with access to them. 

Please note: this feature is only available for Enterprise customers.

How admins can import courses from Udemy.com into their Udemy Business account

1. Go to www.udemy.com to find the URL for the course. (Example: https://www.udemy.com/salesforcecom-admin-essentials-for-beginners)

2. Copy/paste the link to your clipboard.

3. Log into your Udemy Business account and go to Manage → Manage Courses

4. Click on the Imported Courses link in the menu on the left side of the screen. Here you will see a list of all your Imported Courses to date, along with the enrollments in those courses and the number of licenses remaining.

5. To import a course from Udemy.com, click on the Import Course button at the top right of the screen.

6. Paste in the course URL and import the course. It will now appear in your account’s course collection and search results.. 

How to provide users with access to the imported courses

If the course you have imported into Udemy Business is listed for free at Udemy.com, all of your users will have access to enroll. There will also be unlimited licenses available to assign the course to learners in your account.

If the course requires a payment to enroll, however, users will see the following message on the Course Landing page: “To enroll in this course, please ask an account admin to assign it to you.”

Therefore, you will first need to purchase licenses before you can assign the course to the learners.

• Important: Once you assign a license for an imported course to a learner, it is not possible to reassign that license, even if that learner is deactivated in the future.

To purchase licenses, please follow the steps below.

1. To get the best price currently available please contact Udemy Business Support.

2. Next, find the course under Manage → Manage Courses  → Imported Courses. You can see the Licenses Remaining in the list and click Buy Licenses if you wish to buy more licenses for this course. Screenshot below:

3. Enter the number of licenses you want to purchase. If you have received a discount from Support for the course, the updated price should be applied on the checkout page.

 4. Enter your credit card information and click the ‘Complete Payment’ button to submit the purchase. 

How to access your receipt

Once the payment has been successfully completed, a receipt will be emailed to you at the same address that you used to log in to your Udemy Business account. Note that occasionally these emails may end up in your spam or junk folder. If you are unable to locate the receipt, please contact our Udemy Business Support team so we can assist.

This article explains how admins or group admins can unassign courses, if a skill is no longer relevant for a User or you’ve assigned a course to a User by mistake.

Learn how to assign courses in Udemy Business. 

How to unassign courses

To unassign a course, please follow the steps below.

1. Navigate to the Assigned Learning page.

2. From here, select the course you’d like to unassign from the User.

3. Next, click on the button to the right of the User’s name and select Unassign. This will remove the course assignment from the User and they will no longer see the course under their Assigned course module. The user will be notified via email that they have been unassigned from the course.

NOTE: 

• Courses can only be unassigned by the admin or group admin who made the course assignment. Furthermore, you can only unassign courses on a User level; you cannot unassign a course from a Group.