Getting HelpRead article
This article outlines how you can access the Udemy Business Help Center or contact our support team if you need assistance. In addition, it includes answers to several, frequently asked questions we receive regarding our Help Center and Udemy Business.
- How can I get help if I have questions or need assistance?
- Who has access to the Udemy Business Help Center?
- How do I report a technical issue?
- How do I suggest a course be added to the Udemy Business collection?
- I have a good idea for a product enhancement; how do I let you know?
How can I get help if I have questions or need assistance?
For support and/or product-related questions, we have extensive articles in our Help Center, which include answers to frequently asked questions or provide troubleshooting steps to help resolve issues.
To access the Udemy Business Help Center, log in to your Udemy Business account, click your user menu in the upper right-hand corner and select Help.
If you still have questions after reviewing our Help Center resources, or an issue that you cannot solve, please submit a support ticket and a member of our team will respond within 24 hours.
Who has access to the Udemy Business Help Center?
All Udemy Business users, admins and group admins have access.
How do I report a technical issue?
If you encounter a technical issue, and are unable to solve it via our troubleshooting articles, please contact Udemy Business Support.
If you email your Customer Success Manager regarding a technical issue, they will forward your request to our support team to create a case.
How do I suggest a course be added to the Udemy Business collection?
Learn more about how to suggest a course.
I have a good idea for a product enhancement; how do I let you know?
If you have a feature request that you think would make our product better, please fill out this form in our Help Center.
Please note that while we review all feature requests to see how they align with our product vision and the needs of our customer base, we cannot guarantee any feature request will be added to our platform.