Company Badges

This article explains how a Udemy Business administrator can set up their organization as a company badge issuer. Before a company can create and issue badges, an admin or account owner must set up an issuer profile. 

Please note: The company badge feature is only available to organizations with a Udemy Business Enterprise account. 

• Learn how to create a company badge.
• Review answers to frequently asked questions regarding company badges.

What is a company badge issuer?

As noted above, before an organization can create and issue company badges, an admin or account owner must first set up the organization as a badge issuer. Once this setup is complete, any admin or account owner can create badges for employees. 

Please note that issuer creation is a one-time step.

How to set up your organization as a company badge issuer

Admins and account owners can set their organizations up as a company badge issuer by following these steps.

1. Start by clicking Manage in the top right of the screen.

2. Select Manage company badges. 

 

3. Next, click Get started with badge issuing.

 

 

4. On Set up your organization as badge issuer, enter the following information and click Submit

• Organization name (mandatory field)
  • Enter the name of your organization. 
  • This will appear on your badges (e.g. Udemy) 
• URL (mandatory field)
  • Provide the URL of your organization's homepage or social media profile
  • (e.g.) https://examplecompany.com
• Contact email (mandatory field)
  • Enter a company email address that will be used for any issues or inquiries related to the badges, such as info@examplecompanyname.com. Do not enter an individual’s email in the issuance set up form.  
  • The email address will also become part of the badge's metadata and embedded into the badge image.
• Organization logo 
  • Upload your organization’s logo 
  • Format must be a PNG or SVG.
  • File size should not exceed 10mb
  • Not mandatory but recommended.
• Description 
  • Provide a brief description of your organization.
  • Not mandatory but recommended.

Once you have completed your badge issuer set up, you are ready to begin creating badges for your organization. You can create badges within the same “Manage company badges” section within your admin tools.

 

This article will explain how a Udemy Business administrator can create a company badge from within their Udemy Business account.

• Note, before creating company badges, an admin or account owner must first set up the organization as a badge issuer. Once this setup is complete, any admin or account owner can create badges for employees. Learn how to set your organization up as a badge issuer.

The company badge feature is only available to organizations with a Udemy Business Enterprise account. 

What is a company badge?

Company badges are digital awards created by organizations for employees to earn through upskilling initiatives. These badges motivate, validate, and celebrate employees' skills development and achievements. They recognize the completion of training programs, onboarding, meeting specific competencies, fulfilling compliance requirements, and contributing to personal and professional growth. Company badges promote continuous learning and help create a culture of recognition and accomplishment in the workplace.

• Review answers to frequently asked questions regarding company badges.

What are Open Badges?

An Open Badge is the world's leading format for digital badges. “Open Badges is not a specific product or platform, but a type of digital badge that is verifiable, portable, and packed with information about skills and achievements” (from openbadges.org).

A company badge created within a Udemy Business account is issued in the Open Badge format. This format allows companies to verify their employee’s skills and progress and enables the badge holder to conveniently transport and share the badge as needed. 

Create a company badge for your organization

Note, before creating a company badge, an admin must first complete the one-time badge issuer setup.

Follow these steps to create a company badge for your employees:

1. Click on Manage in the top right of the screen.

2. On the admin overview page, select Manage company badges 

3. To create a new badge, click on the “Create new badge” button in the top right corner.

 

Note: If this is the first badge created by your company, you will see the “Create your first badge” button. 

4. You will then see a form where you can define and input the details of your company's badge, including.

• Badge name 
• Badge type
  • Learning - a badge that focuses on encouraging the learner to obtain a new skills
  • Validation - a badge that focuses on validating the skills of a learner
  • Experience - a badge that focuses on ensuring the learner has completed impactful professional development experiences
• Level
  • Foundational 
  • Intermediate
  • Expert 
• Time to earn  
  • Hours
  • Weeks
  • Months
  • Years
• Add a badge image – This image will be visible to your employees when they view, enroll, and earn this badge.
  • You can upload an image with a maximum file size 10MB
  • Recommended dimensions: 800x800 to 3000x3000px 
• Badge description - This text provides a clear description of your badge, highlighting its unique features and purpose to help you easily distinguish it from other badges in your collection.
• Criteria - This is where you include the learning requirements to earn a badge 
  • Learning path
  • Assessment
  • Custom

Learn more about adding earning criteria to your company badge

• Skills – these are the skills that your employees will acquire upon earning the badge.

After you’ve completed filling out the badge details, click Save.

 

Publishing your company badge

Once you have saved your badge details, you must review and publish your badge to make it available to your employees. 

To review your badge, navigate to the “Manage company badges” section where you will see a list of badges. Find and select the badge you just saved (or any badge you would like to review). After selecting the badge, you will see all the details you have previously entered. You will also see additional indicators and actions:

Status indicator - the publication status of the badge. The statuses are as follows:

• Draft - the badge has been saved, but not published.
• Published - the badge is published and available to learners.

Badge actions:

• Edit action - change the details of a badge that has not yet been published.
• Delete action - remove a badge that has not yet been published.
• Publish action - make a badge live and available to employees.

Learn more about adding earning criteria to your company badge.

Company badges provide employees with tangible recognition of their skills and achievements, boosting motivation and engagement while enabling organizations to track and verify an employee’s skills development. All badge details, earning criteria, and issuance are managed directly within Udemy Business.

The following are frequently asked questions about the company badges feature.

Please note: Company badges will be available to all Udemy Business customers in beta on Monday, March 3, 2025.

Table of contents

General questions

• What are company badges?
• What are Open Badges?
• What Udemy Business plans have access to this feature? 
• Is this feature available in other languages besides English?
• Which geographies are excluded from accessing this feature?
• Will Udemy be charging for the company badges feature?
• How does the company badges feature integrate with our learning management system (LMS)?

Enabling badge issuance

• Who can set up an organization as a badge issuer?
• Why do we require an email/URL for the issuer set-up?
• Who can create company badges for my organization?
• Can the contact email be changed in the future? 
• Who can create company badges for my organization?
• Can the contact email be changed in the future? 

Badge creation: Earning criteria and content

• What training content can I include in my earning criteria?
• Of the content types listed above, how many of each can I add to my earning criteria?
• What is custom content?
• What content criteria are recommended for automatically issuing a badge?
• Can I edit the earning criteria for my company badge?
• Can I include Udemy Business courses in my earning criteria?
• If I have a Pro license, can I add Pro content to my earning criteria?
• What will happen when the Udemy Business content used in the earning criteria is deleted or updated?

• What badge details (metadata) will be embedded into the Open Badge?

• Is there a limit to the number of badges I can create for my organization?

Assigning and accessing badges

• Can I assign company badges to my employees?
• Who can access company badges created for my organization?
• How can employees access their earned company badges?
• How can employees access their badges if they, or their company, no longer have access to Udemy Business?
• If an employee has earned a company badge and the organization later stops offering that badge, what happens to the badge they’ve already earned?
• If an employee has earned a company badge, but their Udemy Business account is deleted or anonymized, what happens to the badge?

• What badge information is retained after an organization leaves Udemy?

• Can the company badges feature be accessed on multiple devices?

Reporting

• How will I know (as an admin) if my employees have earned a badge?
• How will employees know if they have earned a badge?
• What Badge Insights will be available?

General questions

What are company badges?

Company badges are digital awards created by organizations for their employees to earn through upskilling initiatives. These badges motivate, validate, and celebrate employees' skills development and achievements. They recognize the completion of training programs, onboarding, meeting specific competencies, fulfilling compliance requirements, and contributing to personal and professional growth. Company badges promote continuous learning and help create a culture of recognition and accomplishment in the workplace. Learn how to create a company badge.

What are Open Badges?

An Open Badge is the world's leading format for digital badges. “Open Badges is not a specific product or platform, but a type of digital badge that is verifiable, portable, and packed with information about skills and achievements” (from openbadges.org).

A company badge created within a Udemy Business account is issued in the Open Badge format. This format allows companies to verify their employee’s skills and progress and enables the badge holder to conveniently transport and share the badge as needed. 

What Udemy Business plans have access to this feature? 

All Udemy Business customers except Team Plan customers will have access to the company badges feature. 

Is this feature available in other languages besides English?

Yes, the company badges feature will be available in all languages that Udemy Business supports.

Which geographies are excluded from accessing this feature?

This feature will be available in all geographies.

Will Udemy be charging for the company badges feature?

The company badges feature will be included as part of the Udemy Business Enterprise Plan at no additional cost.

How does the company badges feature integrate with our learning management system (LMS)?

The company badges feature is not supported with our LMS integration. However, if your organization’s LMS supports the Open Badges 2.0 standard, then your employees can import their earned badges into the organization’s LMS because company badges are built on the Open Badges standard.  

 

Enabling badge issuance

Who can set up an organization as a badge issuer?

An organization's account owner or administrator can set up the company as a badge issuer. Once this is done, any admin or account owner within the organization can create a company badge. Learn more.

Why do we require an email/URL for the issuer set-up?

• The requirement for a contact email and URL is part of the Open Badge 2.0 standard for issuer setup and are both mandatory fields.
• The reason for the contact email is to provide a way for badge recipients to ask questions or seek support regarding their badges. Note: Enter an email address that will be used for badge-related communications, such as info@examplecompanyname.com. Do not enter an individual’s email in the issuance set up form.  
• The purpose of the URL is to list the organization’s homepage or social media profile of the entity, whether individual or institutional.

Who can create company badges for my organization?

Udemy Business account owners and administrators can create a company badge program for their organization. Group admins and learners are not able to create company badges. 

Can the contact email be changed in the future? 

Yes, but during the beta phase, organizations need to contact their Udemy Business Customer Success Manager or open a support request. We'll make the changes manually. The badge issuer information shouldn't change often, so we recommend organizations finalize the data for their badge issuer profile before submitting it.

Badge creation: Earning criteria and content

What training content can I include in my earning criteria? 

You can add the following content types to your earning criteria:

• Learning paths– either manually created using Udemy Business content and/or your own proprietary content. You can also create a learning path using our Skills Mapping and AI-powered learning paths feature. 
• Assessments– Essentially, practice tests either created by you or that are found within the Udemy Business catalog. 
• Custom– This is content that cannot be found within the Udemy Business platform. Examples include attending workshops, links to white papers or articles, and practice interviews with colleagues.
• Learn more about adding learning content and earning criteria to company badges.

Of the content types listed above, how many of each can I add to my earning criteria?

You can add one learning path per badge, one practice test per badge, and unlimited custom content per badge. You can have a badge that only requires employees to complete a learning path, pass a practice test, or complete the custom content. It’s also possible to create a badge with a combination of these learning activities. Learn more about adding learning content and earning criteria to company badges.

What is custom content?

Custom content includes activities outside or off the platform, like attending workshops, and mentoring sessions, or hosting conferences. While you can issue badges manually for these activities, we recommend focusing on learning criteria that allow badges to be issued automatically for a more efficient experience. Learn more about badge issuance in this help center article. 

What content criteria are recommended for automatically issuing a badge?

We suggest that organizations use a learning path or practice test available on the Udemy Business platform as the criteria for earning badges. Badges will be automatically issued when learners complete these. While you can still use your own proprietary content, it must be in the form of a learning path or practice test for automatic badge issuance. Custom content completed off-platform will always require an admin to manually upload a .CSV file to issue a badge.

Can I edit the earning criteria for my company badge?

Yes, before you publish the badge, you can change the earning criteria. However, once a badge has been published, you cannot edit the badge. If you want to change a published badge, you must first “Expire” the current badge (which will remove it from the learner view) and create a new badge. 

Can I include Udemy Business courses in my earning criteria?

Yes, as long as they are included as part of a learning path. 

If I have a Pro license, can I add Pro content to my earning criteria?

Customers with a Pro license can:

• Add pre-built Udemy paths to the earning requirements by selecting them from the 'Learning path’ criterion menu under 'Criteria.'
• Create a learning path and manually add Pro labs and assessments to the learning path. 
• Currently, customers cannot add Pro assessments, labs, or workspaces as standalone earning criteria.

What will happen when the Udemy Business content used in the earning criteria is deleted or updated?

The system does not automatically account for changes to badge earning criteria (e.g., new versions, content updates, or content removed from Udemy Business). To ensure accuracy, we recommend that Admins regularly monitor active badges and their earning criteria to keep everything up to date.

What badge details (metadata) will be embedded into the Open Badge?

When an organization's admin creates a company badge, they will input several details, which will be embedded as metadata within the badge image. As part of the Open Badge standard, this information will enable the badge to be verified by other systems that authenticate Open Badge files. Review how you can define and input the details for your company's badge.

Is there a limit to the number of badges I can create for my organization?

There are currently no limits to the number of badges you can create for your organization.

Assigning and accessing badges

Can I assign company badges to my employees? 

Yes, as an admin, you can use the feature’s functionality to assign published badges (i.e. the requirements for completing the badge’s earning criteria) to individual employees, teams, and groups of employees across your organization. The method of assigning badges is the same as if you were assigning a course. Learn how to manage and assign company badges.

Who can access company badges created for my organization?

Company badges created by your organization can be viewed, enrolled in, and earned by only your employees. These badges will not be visible to anyone other than your organization’s learners.

How can employees access their earned company badges?

Employees who have earned badges will find them in the My Learning section of their account, specifically in the “Certifications” tab.

How can employees access their badges if they, or their company, no longer have access to Udemy Business? 

We recommend that admins and account owners inform employees about the date they will lose access to their Udemy Business account and advise them to download any badges from the My learning section before that date.

If an employee has earned a company badge and the organization later stops offering that badge, what happens to the badge they’ve already earned?

A badge remains valid and issued even after a company stops offering that badge.

If an employee has earned a company badge, but their Udemy Business account is deleted or anonymized, what happens to the badge?

• Employees may retain their badge by downloading it from their Udemy Business account. If the user’s or the organization’s Udemy account is deleted, the badge will be deleted and will be irretrievable from the organization’s Udemy Business account.

What badge information is retained after an organization leaves Udemy?

If your organization stops using Udemy Business, any badge created within your company’s Udemy Business account and its related metadata (which includes details like the badge name, description, requirements, and issuer information), as well as badge issuer information will remain.

The earned badge and its metadata and the badge issuer data must be retained, and continue to persist, in order for employees to continue to validate their earned badge.

Can the company badges feature be accessed on multiple devices?

The company badges feature is available on both web and mobile devices.

Reporting

As an admin, how will I know if my employees have earned a badge?

Navigate to the “Badge Insights” tab in your admin dashboard and search for relevant badges. You can select a badge to view the learners who have earned or have been assigned that badge.

• Note: In the case of non-assigned badges, the admin will only see the list of learners who have earned the badge, not the learners who are currently working towards earning the badge. For assigned badges, the admin will see the list of learners who have been assigned a badge but not the progress towards completion.

How will employees know if they have earned a badge?

Upon successful completion of the earning criteria, your employees will receive an email notification letting them know that they have earned a badge. The email will include a link to their badge located in the My Learning section of their Udemy Business account.

What Badge Insights will be available?

Account owners, admins, and group admins can view company badge insights in the Insights and Reporting section of the admin dashboard. Here, you can see each company badge, its status, who at your organization has earned that badge, and the date it was earned. You can also access the badge’s details, including the badge description and earning criteria.  Learn more about Badge Insights.

This article explains how employees can discover and enroll in company badges on Udemy Business.

• Learn how to create a company badge.
• Review answers to frequently asked questions regarding company badges.

 How to find and enroll in a company badge

1. After logging in to your Udemy Business account, click on Explore -> Company Badges.

• This will display all badges created by your organization, if any have been created.

2. Click on the badge you are interested in earning.

• You can now see the badge information, including the criteria to earn it.

3. Click “Enroll Now”.

• The badge will now show as “Enrolled” and you will be able to access all the learning requirements to earn the badge.

How to view badges in progress

To view badges in progress, you can navigate to Explore -> Company Badges -> In Progress Tab.

Once an employee has met the requirements to earn a Company Badge, they will be issued a badge in the Open Badge format. Earned badges will appear in their My learning section of their account under the Certifications tab.

Additionally, employees who have earned a badge will receive an email congratulating them on their achievement with a link to view their badge in Udemy Business. This will take them to the badge details page and their status will change from “enrolled” to “earned.”

Employees can showcase their achievements with internal teams by sharing their badge on Slack, Microsoft Teams, and email. 

This article outlines how you can manage company badges for your organization.

• Learn how to create a company badge.
• Review answers to frequently asked questions regarding company badges.

Issue a badge

Badges will be automatically issued if the badge-earning criteria include a learning path, an assessment, or both. For any badge that uses the custom criteria as part of the earning criteria, an admin must manually issue badges to employees who have earned badges. To issue badges manually, please follow the steps below:

1. Click on the Manage menu in the top right of the screen

2. On the Admin Overview page, select Manage company badges 

3. On the relevant badge, click the three dots on the right-hand side to access the badge options

4. Select “Issue a badge”

5. Next, select the issue via CSV. file option.

6. To ensure your data is formatted correctly, start by downloading our pre-configured CSV template. The badge’s URL will automatically be populated in the badge column of the file.

7. Open the downloaded CSV file using your preferred software and enter the email address(es) for the recipient(s). Save the file in CSV format. 

8. When the file is ready, click “Select File” and then “Issue badges”.

9. Admins and the recipient (s) will receive a notification via email regarding the badge issuance. The email for the recipient will include a link they can use to navigate to the badge. 

Delete a badge

For any badge that has not been published or has been expired (see below), an admin can delete that badge to remove it from their list of badges.

• Follow the steps outlined in the first section above to access the options for the relevant badge.
• Select “Delete badge”
• Confirm your intention to delete the badge which will remove the badge from your Udemy Business organization

View a badge

For any badge that has been published, an administrator can see how the badge will display in the learner experience by viewing a badge.

• Follow the steps outlined in the first section above to access the options for the relevant badge.
• Select “View badge”
• This will take the admin to the badge’s details page.

Assign a badge

For any published badge, an administrator can assign it directly to learners, allowing them to work toward earning it.

• Follow the steps outlined in the first section above to access the options for the relevant badge.
• Select “Assign badge”
• Enter the employee's name, email address, or user groups to which you would like to assign the badge. You can also adjust the message and include a due date to earn the badge.
• View assigned badges by navigating to Manage→Assigned learning and selecting the Badges tab. 

Publish a badge

After the badge criteria has been saved, an admin can review and publish the badge so employees can start earning it.

• Follow the steps outlined in the first section above to access the options for the relevant badge.
• Select “Publish badge”
• The published badge will then appear in the Manage company badges list. Employees can discover the badge from the Explore menu when logged into their Udemy Business account.

Expire a badge

For any badge that is published and can not be earned anymore, an admin can expire that badge.

• Follow the steps outlined in the first section above to access the options for the relevant badge.
• Select “Expire Badge”
• Expired badges will still appear in the list of company badges for admins to view details and insights, but learners will no longer be able to find or enroll in them.

This article outlines how to add learning content and earning criteria to your organization’s company badges. Every company badge must include at least one type of earning criteria. You can include one learning path, and/or one practice test, and/or unlimited custom learning content.

• Learn how to create a company badge.

Adding a learning path

Before adding a learning path as a ‌criteria, the learning path must be published and set to public availability in your Udemy Business account. If you skip this step, you won’t be able to find and select your learning path in the next steps. Learn more about how to create a learning path manually or with the help of GenAI.

1. To add a learning path, select the button next to “Learning path.” 

2. Use the drop-down menu to find and select the learning path, then click Next.

 

3. Add the learning criteria details. For example, “Completion of [name of] learning path. 

 

Adding a practice test

Before adding a practice test as an earning requirement, the practice test must be published and set to public availability. If this step is not completed, you will not be able to find and select your practice test in the following steps.

1. To add a practice test, select the button next to “Assessment.”

 

 

2. Use the drop-down menu to find and select a practice test from the Udemy Business course catalog, then click Next.

 

• If you have selected a course that contains multiple practice tests, you will be required to select a single, specific practice test to use for this badge.

 

 

3. Add the learning criteria details for the practice test. For example, “Passing score of 80% or higher on the [name of] final assessment.” 

4. Click the “Create” button to add the learning requirements to the badge criteria.

 

 

Adding custom learning content

You can also add your own custom learning content to your badge’s earning requirements. Custom learning content is any training content that cannot be found in Udemy Business. It can include links to other websites, articles, white papers, instructions to attend mentoring meetings, leadership summits, and more.

1. To add custom learning content, select the button next to “Custom”.

 

 

2. Describe the earning criteria. For example, “Meet with a product manager to discuss their approach to product development and describe three key takeaways from your discussion.”

3. If there is a link associated with the learning criteria, toggle the button next to “Include a custom link”. Then add the URL and link title, and click Create.

 

 

The criteria section of the badge creation form will be populated with a list of learning requirements needed to be achieved to earn the badge.

 

 

Badge issuance 

Once the earning criteria have been successfully achieved, a badge is issued to your employee. A badge can be issued automatically or manually via a .CSV upload. How the badge is issued depends on the combination of learning requirements. Learn more about manual badge issuance.

Earning criteria scenarios

This section describes how a badge will be issued based on various earning criteria scenarios. 

Single criteria

You have selected only one earning criteria for a badge.

• Learning path only
  • If an employee earns a badge after completing a learning path, then their badge will be issued automatically. 
• Practice test only
  • If an employee earns a badge by passing a practice test, then their badge will be issued automatically. 
    • Note: If the employee fails the practice test, they will not earn the badge, and the badge will not be issued.
• Custom only
  • Admins must manually issue badges to all learners via a .CSV upload. 

Combinations

You have selected a combination of earning criteria for a badge. 

• Learning path and practice test 
  • A badge will be automatically issued if the practice test is passed
    • Note: There is no requirement to complete the learning path in this scenario
• Learning path and custom
  • Admins must manually issue badges to all learners via a CSV upload. 
  • The system will check to confirm that the employee has completed the learning path.
    • Note: The system cannot check for completion of custom earning criteria.
• Practice test and custom
  • Admins must manually issue badges to all learners via a CSV upload. 
  • The system will check to confirm that the employee has passed the practice test.
    • Note: The system cannot check for completion of custom earning criteria.
• Learning path, practice test, and custom
  • Admins must manually issue badges to all learners via a CSV upload. 
  • The system will check to confirm that the employee has passed the practice test.
    • Note: There is no requirement to complete the learning path in this scenario. Additionally, the system cannot check for completion of custom earning criteria.

An important note on manual CSV upload to issue a badge:

After an admin submits a .CSV file to issue badges, they will receive an email notification showing which employees have received a badge and which have not. For employees who haven't earned a badge but are still working towards it, the admin will need to restart the badge issuance process by uploading another .CSV file for those employees.

Admins can also view who at their organization has earned a badge by navigating to Badge Insights. Learn more about Badge Insights and how to access the dashboard.