• How to Upload a Cohort Update Video - Leadership Academy

    This article describes how to upload a Cohort Update activity video, to be used when a Cohort Update activity is part of a course. Cohort Update activity videos are typically created by the Moderator but the Sponsor or another admin can also create the video.

    What is a Cohort Update activity?

    A Cohort Update activity, sometimes referred to as a Video Now, is an activity that allows for the Moderator, Sponsor, or another admin of each particular cohort to upload a video to provide direct feedback to the cohort. Rather than a single video that’s used for all cohorts, as is the case with a Video activity, Cohort Update activities provide a placeholder for each cohort to receive a video unique to the cohort. Typically about five minutes long, the videos are often recorded via computer webcam or phone and are intended to speak directly to a cohort.

    Often, Cohort Update activities are used as an alternative to a live event capstone and are followed by a Discussion activity, where learners are encouraged to share their takeaways from the course or module.

    All admins that have the ability to upload a Cohort Update Activity video for a cohort receive reminder notifications leading up to the day where the activity is scheduled to be viewed. Learn more about cohort admin permissions.

    How to upload a Cohort Update video

    1. Navigate to the course home page.

    2. Near the top right of the course page, underneath the course header, there should be a section labeled Update Activity. If there is not, the Cohort Update Activity has not been set up properly on the Build page. Click Upload for the activity you would like to upload a video for.
    cohort update activity upload button

    3. Click Select File and choose the video file from your system. Learn more about our supported video formats
    cohort update video upload

    4. After the video has been uploaded, click Save.

    5. Optionally attach a file along with your video. Often, Moderators will include any slides presented during the video or survey results from surveys taken during the course. If there are no files to attach, click Save without uploading anything.
    cohort update attachment upload

    6. Next, add a Description, which will be placed in the body of the course activity. By default, the Description section from the activity’s Build page will be displayed in the text editor. Anything you write, including if you delete the text already in the Description section, will overwrite the current activity Description.
    cohort update description

    7. Review each of the sections by clicking the section names. When you are ready to publish the video, click Publish
    cohort update publish button

    8. When your video has been successfully uploaded, you will receive a Success message in the modal. The video will be available to learners in the cohort after it has finished processing.

    cohort update success message

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  • Manager Guide: My Team - Leadership Academy

    This article describes the platform’s My Team feature, which provides managers of learners a way to encourage and participate in the success of their employees’ learning initiatives.

    Note: My Team is not enabled by default. If your organization wishes to enable My Team, your site owner must enable the feature via site settings

    My Team key features

    • Track learner progress and engagement across all courses they’re enrolled in.
    • Easily review each learner’s current, upcoming, and ended courses.
    • Motivate and encourage learners through kudos and nudge messages.
    • Configurable notification options ensure managers get the course notifications they prefer.

    My Learners

    my team my learners section

    The My Learners section provides information regarding each learner’s progress in their course(s), separated by the status of the course(s) they are enrolled in - i.e. current, upcoming, or ended. Learn more about the difference between course statuses.

    Use the sorting dropdown to sort by current courses or alphabetically A-Z or Z-A.

    my team my learners sort by dropdown

    Click one of the buttons under Current Courses or Ended Courses to view that learner’s data for the course:

    my team individual learner courses

    To view the start date(s) of a learner’s upcoming course(s), click the respective button.

    my team individual learner upcoming courses

    Courses my team course view

    Whereas the My Learners section provides a learner-by-learner view of learners’ progress, the Courses section provides a course-by-course view. Each course that one or more learners are enrolled in can be viewed via its tile, which includes learner progress information and actions a manager can take to support their employees.

    Use the search bar and filtering dropdowns at the top of the section to search by course title, filter by course status, and/or filter by course pacing. 

    my team courses search and filters

    Each course tile includes the following information. 

    • Course name.
    • Course start and end dates.
    • Learners enrolled in the course.
    • Each learner’s percentage of completion of the course.
    • The number of activities completed by each learner.
    • The last time a kudos or nudge message was sent to each learner.
    • Participation, Discussion, and Engagement categories. Learn more about these categories.
    • Actions, including sending a nudge message, sending a kudos message, sending a general message, and viewing the learner’s profile.

    Sending bulk kudos or nudge messages

    Additionally, managers can bulk send a nudge or kudos message to many learners within a course at the same time via the bulk action buttons at the top of each course’s tile. 

      1. Click the desired button to send a nudge to no show learners or behind learners, or a kudos message to on track learners. 
        my team nudge and kudos buttons
      2. Remove any learners you do not wish to include by clicking the X next to their name.
        my team message learners
      3. Update the subject and message as desired.
      4. Click Send.

    Notifications

    my team notification configuration

    Notifications are sent daily based on the settings selected at the top of the page or in the manager's profile. Notification emails are sent based on specific events, including the following:

    • When a learner falls behind: When one or more learners falls into the “no show” or “behind” participation category, the manager will receive an email with the learner(s) listed in the respective category(ies). Note: Notifications are sent on days with no scheduled activities.
    • When a course ends: Seven days after the last day of activities in a course, the manager will receive an email indicating that the course has ended.
    • When a new course has started: Within 24 hours of a course starting, the manager will receive an email indicating that a new course their learners are enrolled in has started. 
    • Always when an active cohort is running: During an active course, the manager will receive a daily email including learner participation information, a list of active courses, and other course information. Note: Notifications are sent on days with no scheduled activities.

    Self-paced courses

    Self-paced courses function a bit differently in the My Team dashboard because they are not paced, meaning they do not have start and end dates.

    • Participation, Discussion, and Engagement categories are not displayed in the dashboard.
    • Each learner’s enrollment date is displayed in the Courses section.
    • If a manager has opted to receive notifications when a course starts, they will receive the notification based on the date the course is launched.
    • If a manager has opted to receive notifications when a course ends, they will receive the notification each time a learner completes all required activities in a course.

    Note: Data in the dashboard is refreshed every few hours.

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  • How to Message an Individual Learner in a Cohort - Leadership Academy

    This article provides instructions to Moderators and admins to send a message through the platform to an individual learner within a cohort.

    Note: The ability to email an entire cohort is not available for the Auditor or Sponsor admin roles. Learn more about cohort admin roles.

    How to email an individual learner in a cohort from the course home page

    1. Navigate to the course home page.

    2. Scroll down and locate the Your Cohort section on the right.

    3. Click on the profile image of the learner you’d like to message. Then click Message learner name. If you do not see the learner listed, click View All Members at the bottom of the Your Cohort section, then click the learner’s name on the subsequent page.
    individual learner message and profile

    4. Next, create the message that will be sent to the learner and click Send at the bottom of the window.
    send message to learner

    5. Click Send at the bottom of the page.

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  • How to Message an Entire Cohort - Leadership Academy

    This article provides instructions to Moderators and admins to send a message through the platform to an entire cohort.

    Note: The ability to email an entire cohort is not available for the Auditor or Sponsor admin roles. Learn more about cohort admin roles.

    There are two ways to email an entire cohort, which includes the learners but not other admins or featured users:

    How to email all members of a cohort using the admin menu

      1. Navigate to the course home page.
      2. Click on the course admin icon in the course header. 
        course admin icon
      3. Click Email All Members.
        cohort manage members
      4. Next, create the email message that will be sent to the entire cohort. Tip: You can add additional recipients to the email, such as other admins, and also send yourself a copy of the message.
        send message to cohort
      5. Click Send at the bottom of the page.

    How to email all members of a cohort from the course home page

      1. Navigate to the course home page.
      2. Scroll down and locate the Your Cohort section on the right.
      3. Click the envelope icon, located next to the section heading. 
        your cohort
      4. Next, create the email message that will be sent to the entire cohort. Tip: You can add additional recipients to the email, such as other admins, and also send yourself a copy of the message.
        send message to cohort
      5. Click Send at the bottom of the page.
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  • Moderator Guide - Leadership Academy

    This article prepares Moderators for their role during a course, including what is expected of them, why their role is essential to the success of any course or program, and how to use platform features to help learners get the most out of the experience.

    The role of a Moderator

    During course delivery, the Moderator guide learners throughout their learning experience, deepening their learning and knowledge by responding to discussions, communicating key course details, and creating opportunities for collaboration. Moderators have a key impact on:

    • Fostering an excellent learner experience
    • Driving engagement with learners and the group as a whole
    • Coaching learners to think differently, share, try & apply new skills and methods
    • Summarizing important participant themes for the project team and course sponsors.

    Primary duties of a Moderator

    • Support and communicate with learners
      • Receive and respond to incoming emails from learners needing help, including technical and non-technical questions. 
      • Check your email about three times per day, spread out to be responsive to learners in all time zones in the cohort
      • Keep the learning leader informed of issues regarding learner engagement so they can send nudge communications as needed.
      • Alert the learning leader of any red flags from the discussions.
    • Engage in discussions and guide learners
      • Read all discussion posts and respond to as many as possible (within reason), looking for opportunities to push learners further and applaud great contributions. Tip: “Feature” or “Star” the most significant and those with most responses from other cohort members. Learn how to view course discussions, including new posts, popular posts, and popular posters using the course discussions widget.
      • Use the @ mention feature to connect learners with similar or opposing views and ideas and bring other learners and/or the course Sponsor(s) into discussions. Learn more about course notifications related to discussions.
      • In replies, use virtual coaching techniques to take learners beyond consumption to collaboration, ideation, application, and adoption. 
      • If the course contains a Live Event activity, determine if there are specific learners you would like to contribute on the live event and communicate with them ahead of time.
    • Prepare and execute the capstone: 
      • Courses often will end with a capstone, typically a Live Event activity or a Cohort Update activity
      • If the course has a live event capstone, it is often facilitated by the Moderator and may feature the course Sponsor, a SME from the organization, or another guest. Though each event can be customized for the audience and course, the goal is to unpack the learnings from the course, discuss key themes from the discussions amongst the cohort and featured guest(s), and explore possible next steps to application of the new insights. It is not meant to be a lecture-style re-teaching of the course. The event should be interactive in nature and dynamic.
      • Moderators typically share their screen during a live event and have a slide deck prepared to manage the agenda and event flow.
      • Cohort Update activities are a way for the Moderator (or sometimes the Sponsor) to unpack the module or course learnings. Learn more about best practices when creating a Cohort Update activity video, as well as how to upload a Cohort Update activity video.

    Locating the course 

    Your courses can be found from the home page after logging in by clicking Courses in the header, choosing Supporting, choosing Current Courses for a live course, and clicking on the course name. 

    supporting courses

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  • How to Lock and Unlock Course Activities - Leadership Academy

    This article describes how to lock and unlock course activities, which Moderators often do to ensure learners complete the course at approximately the same pace.

    Note: The lock/unlock course activities feature is only available to the admin roles of Moderator and Course Manager. Learn more about cohort admin roles.

    How to lock course activities

      1. Navigate to the course home page.
      2. Click on the course admin icon in the course header. 
        course admin icon
      3. Click Lock/Unlock Course Activities.
        cohort lock/unlock activities
      4. On the Lock/Unlock Course Activities page, each activity is listed next to a radio button, with the radio button at the top selected - “Allow Members to Access All Course Activities”. Navigate to the first activity you would like to lock. In other words, the activity you select through the final course activity will be locked.
        lock unlock course activities page
      5. Once you have selected the first course activity to lock, click the activity’s corresponding radio button on the right. 
      6. Click Save at the bottom of the page. 
      7. Click the course title at the top of the page and view the course map to verify that the correct activities were locked.

    How to unlock course activities

    Unlocking course activities involves the same process as locking course activities. For example, if your course contains three modules, you have previously locked modules two and three, and you’d now like to unlock module two, you simply select the radio button for the first activity in module three. This would lock everything from that activity through the final course activity, while module two would now be available to learners. Tip: Don’t forget to click Save at the bottom of the page.

    Note: When you would like to unlock the entire course, choose the Allow Members to Access All Course Activities radio button at the top of the page.

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  • Module Completion Bars - Leadership Academy

    This article provides instructions to admins when using the Module Completion bars on the course home page when managing a live course. 

    What are the Module Completion bars?

    Note: This feature is available to all admin categories in the cohort Admins page with the exception of Auditor. 

    The Module Completion bars are a simple way for learning leaders and other admins to track learner progress during a course. They show, by module, which learners fall into the categories of Not Started, Partial Completion, and Completed. 

    module completion bars

    In the example image above, 5 learners have not completed any activities in the course (i.e. Not Started), 3 have completed some of the module’s activities (Partial Completion), and 17 have completed the module (Completed).

    From the Module Completion bars, admins (with the exception of Auditors and Sponsors) can easily send nudge and kudos communications to learners directly from the platform. Learn more about how to send nudge and kudos communications using the Module Completion bars.

    How to navigate to and use the Module Completion bars

      1. Navigate to the course home page.
      2. Scroll down to the bottom of the page.
      3. On the right, underneath the Your Cohort section, locate the Module Completion section, which will include a bar for each module in the course.
      4. Click on an individual bar to view that module’s completion data.
      5. In the Module Completion modal, you will be able to view each learner’s completion percentage, grouped by completion category - Not Started, Partial Completion, and Completed. You can also download the data as a CSV by clicking the Download Detail as CSV button on the top right of the modal.
        module completion bar email group
      6. Optionally send a nudge or kudos communication to an entire completion category by clicking Email Group. Note: This feature is not available to the admin categories of Sponsor and Auditor.
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  • How to View the Participant Roster Report - Leadership Academy

    This article instructs admins how to navigate to and view the Participant Roster Report for a single cohort, which can be used to view learners’ overall completion and completion by module for a course.

    Note: The Participant Roster Report is not available to the Auditor or Sponsor admin roles. Learn more about cohort admin roles.

    How to view the Participant Roster Report

      1. Navigate to the course home page.
      2. Scroll down to the bottom of the page.
      3. On the right, underneath the Your Cohort section, locate the Module Completion section. Underneath the Module Completion bars, click Participant Roster Report.
        participant roster report button
      4. In the Participant Roster Report modal, you will be able to view the number of activities each learner has completed, as well as each learner’s completion percentage (note: if they have completed all activities in a module or course, you will see a check mark). You can also download the data as a CSV by clicking the Download Detail as CSV button on the top right of the modal.

    participant roster report csv download button

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  • How to Remove a Learner from a Live Course - Leadership Academy

    Sometimes, for a variety of reasons, a learner needs to be removed from a cohort after the course has been launched. This article outlines the process to remove a learner to a live course. 

    How to remove a learner from a live course 

      1. Navigate to the course home page.
      2. Click on the course admin icon in the course header. 
        course admin icon
      3. Click Manage Members.
        cohort manage members
      4. Locate the learner in the Current Members section. Tip: You can click on the column headers to find the learner more easily.
      5. On the right side of the learner’s row, click Remove. You will receive a “Successfully removed learner name as a member” message to indicate that the learner has been removed from the cohort. Note: There is no confirmation message prior to the learner being removed, so please be sure you click Remove for the correct learner.

    What happens after you remove a learner from a live course?

    • The learner will no longer receive course notifications, including the automated daily reminders.
    • The learner will no longer be able to view the course under Courses.
    • The learner will be removed from their breakout group if the course contains breakout groups. 
    • The learner will not automatically have any calendar invitations for course live events removed from their calendar, so it is recommended that you remove them from any invitations previously sent.
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  • How to Add the Video Recording and Slide Deck After a Live Event - Leadership Academy

    This article outlines the process for uploading the video recording and slide deck after a Live Event activity. The video recording and slide deck are often viewed by learners that were unable to attend the live event so it’s important to upload the files shortly after the event has taken place.

    How to upload a live event recording file and/or attachment

      1. Navigate to the course home page.
      2. In the course map, click on the Live Event activity.
      3. At the top of the activity, click Edit.
        edit live event activity button
      4. Near the bottom of the activity, optionally upload an attachment, such as the slide deck used during the event or any related files, by clicking Add Attachment. Learn more about how to upload a file to the platform.
        add attachment to live event activity
      5. In the Event Recording section, optionally upload a video of the live event. Learn more about how to upload a video to the platform. 
        add live event recording
      6. Click Save at the bottom of the page.
      7. Navigate back to the live event activity from the learner’s perspective using the course map to ensure that the video and/or attachment(s) uploaded correctly.
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  • Navigating to a Course as an Admin - Leadership Academy

    This article describes how admins, including Sponsors and Moderators, can navigate to a course multiple ways, including via My Courses and via the Courses tab.

    The instructions below will guide you to courses you are supporting (i.e. not currently enrolled in as a learner).

    How to find a current course using the Courses tab in the header

      1. Log in to your account. 
      2. Locate the Courses tab at the top of your screen. Hover over Courses, then hover over Supporting. If the course has begun, hover over Current Courses and you will see all current courses you are supporting as an admin. If the course has not begun, choose Preview Courses, and if the course has ended, choose Ended Courses. Learn more about the difference between current and ended courses
        supporting courses
      3. Click on the course you would like to go to and you will be taken to the course home page.

    How to find a current course via My Courses 

      1. Log in to your account
      2. Hover over the Courses tab.
      3. Click on My Courses
        my courses button
      4. On the next screen, you will see all of your courses. Change the filter on the top left of the page to Supporting.
        my courses supporting filter
      5. You can use the filter on the top right of the page to filter by current, preview, and ended courses.
        my courses filter by dropdown
      6. Click on the course you would like to go to and you will be taken to the course home page.
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  • Sponsor Guide - Leadership Academy

    This article and the associated Sponsor Guide PDF prepare Sponsors for their role during a course, including what is expected of them, why their role is essential to the success of any course or program, how to find courses in the platform, and how to use platform features to help learners get the most out of the experience.

    The role of a Sponsor 

    Sponsors are a critical part of any course or program. They are leaders from the organization who drive learning results by creating conditions and shaping an environment that fosters transparency, safety and open dialogue. 

    As a Sponsor, it is recommended that you participate in discussions in the platform throughout the course to answer questions, guide topics, and even ask questions of the cohort to stimulate quality reflection and group discussion. Your involvement: 

    • Fosters an inclusive and impactful experience for all learners 
    • Drives engagement and collaboration at the individual and group level 
    • Provides a local face and voice to the initiative 
    • Connects content and activities to the learners’ job duties, supporting application of the material 

    It is recommended that Sponsors spend approximately 15-30 minutes per day participating in the Discussion activities in the platform. This can be done in several short sessions and includes responding to posts from learners and asking questions to deepen the discussion. You can use the @ mention feature to add other cohort members to the conversation. Learn how to view course discussions, including new posts, popular posts, and popular posters using the course discussions widget.

    When a course includes a kickoff and/or capstone live event, it is recommended that the Sponsor joins the events, though they are facilitated by the Moderator. During the kickoff, the Sponsor can briefly set expectations for the course and also relay the importance of the course to the company’s objectives. During the capstone, the Sponsor can respond to learners’ comments and provide the leadership perspective.

    As Sponsor, making yourself visible throughout the learning journey drives learner engagement and encourages increased dialogue, which are both valuable to the adoption of the learning. Your participation will truly drive success in the course. 

    The Moderator 

    Each cohort will have a Moderator. The Moderator will identify opportunities where a Sponsor’s input would be valuable and will use the @ mention feature to add you to the conversation. You will receive a direct link to the comments in an email notification. 

    Logging in 

    You’ll receive a confirmation email from the system to log in, set up a password, and go to the course. 

    Locating the course 

    Your courses can be found from the home page after logging in by clicking Courses in the header, choosing Supporting, choosing Current Courses for a live course, and clicking on the course name. 

    supporting courses

    If you have successfully logged in and do not see your course listed in your Courses dropdown menu, please reach out to your Customer Success representative or the course admin from your organization who will contact our Customer Success team. 

    Learn more about navigating to a course as an admin.

    @ mention feature 

    As you may recognize from social media platforms, the @ mention feature allows you to include other people in a conversation where you think they may add impact and insight. This is a valuable tool to encourage dialogue because it provides email notifications and direct links to a particular discussion. 

    To tag someone in your post, type “@” followed by their name. As you type, you will see other users displayed and can click on the user(s) you wish to tag. You must click on the user(s); typing their name(s) does not tag them. 

    Important: This feature is cohort-specific, so it only populates with other learners and Sponsors within each cohort.

    Learner Questions

    Learners may ask you about information in the course for more clarity and understanding. Please respond to them promptly and use your best judgment as a leader. Feel free to redirect them to someone more appropriate based on their specific question or let them know that you will investigate and get back to them.

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  • The Role of an Admin Learning Leader During Live Courses - Leadership Academy

    This article describes the role of a learning leader - an admin in the cohort Admins page - during a live course. 

    Tracking learner progress

    The primary role of the learning leader during a course is to track learner progress in the platform to ensure engagement throughout the learning journey. You can track individual learner progress on the platform by viewing the Module Completion bars on the course home page. Tip: Use the Module Completion bars during the course to send a “nudge” and/or “kudos” communication through the platform to learners who haven’t started the coursework, may be falling behind, or are on track.

    Note: The Module Completion bars and messaging features are available to all admin options on the cohort Admins page with the exception of Sponsor and Auditor.

    You can also track engagement during and after the course by viewing the Participant Roster Report, as well as through the High Impact Learning Dashboard (HILD). As learners reach 70% completion of all course activities, the HILD will begin taking meaningful shape. Therefore, monitoring and nudging learners towards completion will ensure your team is able to glean the most valuable insights. 

    Adding and removing learners

    Another role played by the learning leader is to manage the addition and removal of learners from the cohort as needed during the course. Learn more about how to add a learner to a live course and how to remove a learner from a live course.

    Managing logistics

    Managing the logistics of a cohort is an important part of the learning leader’s role. This includes the work that happens before a course launches, such as prepping the Sponsor(s), ensuring consistent, accurate, and “clean” data when creating the roster file, and sending pre-launch communications to learners to set expectations. It also includes the tasks listed above, such as managing additions and removals as well as tracking learner progress.

    Another important task for learning leaders is to ensure that all learners have calendar invitations for all live events taking place during the course. While the learners can enter the event through the button in the course activity on the day of the event, they will almost definitely need to already have the time blocked off on their calendar. Sending calendar invitations well ahead of the event(s) helps ensure that learners will be able to attend the live event(s).

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  • How to Add a Learner to a Live Course - Leadership Academy

    Sometimes, for a variety of reasons, a learner needs to be added to a cohort after the course has been launched. This article outlines the process to add a learner to a live course. 

    How to add a learner to a live course ?

    1. Navigate to the course home page.

    2. Click on the course admin icon in the course header. 
    course admin icon

    3. Click Manage Members.
    cohort manage members

    4. If the learner does not already have an account, you will need to create a new account for them. Once the learner has an account, use the Add a Member field to search for them by name or email address and then click on their account. You will receive a “Member added successfully” message to indicate that the learner has been added to the cohort.

    add a cohort member

    What happens after you add a learner to a live course?

    • The learner will begin to receive all course notifications, including the automated daily reminders.
    • The learner will be able to view the course under Courses.
    • The learner can be added to a breakout group if the course contains breakout groups.
    • The learner will not receive the original launch letter, though it is recommended that you forward them a copy of the email using your email provider (it is not possible to send a second launch letter after the course has been launched).
    • The learner will not automatically receive a calendar invitation for any live events in the course, so it is recommended that you send any invitations to them.
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  • How to Send Nudge and Kudos Communications to Learners - Leadership Academy

    This article describes how to send a nudge and kudos communication to learners during a course using the Module Completion bars.

    Note: This feature is available to all cohort admin options with the exception of Auditors and Sponsors. Learn more about cohort admin roles.

    What are nudge and kudos communications?

    Nudge and kudos communications are messages that come from an admin or Moderator to encourage learners to begin or get back into the course (in the case of a nudge) or keep up the great work by staying on track with the course (in the case of a kudos). The platform has built-in functionality to help with this messaging.

    Why send a nudge or kudos message?

    After a learner has fallen far enough behind that they feel that they can’t catch up, they are more likely to never begin the course. This leads to the learner not learning the content of the course, as well as a less meaningful cohort learning experience if enough learners do not engage. Sending a nudge communication to learners that have not started the course or who are falling behind keeps learners accountable and helps ensure that each learner completes course activities approximately at the same rate as the rest of their cohort. This leads to a richer, more meaningful experience for all cohort members, as there are more robust discussions and live events and more collaboration.

    Similarly, learners that are on track will ideally stay that way, and one way to increase the likelihood of this is to send positive reinforcement.

    Why send the message through the platform instead of my email provider?

    Emails that come from the platform include a button in the email to go directly to the relevant page related to the email. When you send a nudge or kudos message from the platform, the button in the learner’s email takes them directly to the course, making it even easier for them to begin or get back into the course.

    How to send a nudge or kudos communication

    1. Navigate to the Module Completion bars and click on the bar of the module you want to explore.
    1L3Fv-jm0CYMA0rz0LByy5kmAu5u4w9bD.png

    2. Locate the completion category you’d like to message - Not Started, Partial Completion, or Completed.

    3. Click Email Group on the right of the selected category header. 
    module completion bar email group

    4. Next, create the email message that will be sent to the selected group. Tip: You can add additional recipients to the email, such as other admins, and also send yourself a copy of the message.send nudge or kudos email

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  • Best Practices When Filming a Cohort Update Video - Leadership Academy

    This article includes tips and best practices to prepare admins and Moderators before filming a video for a Cohort Update activity.

    Suggested video length

    It is a best practice to limit a Chort Update activity video to approximately five minutes in length, particularly when the video is used as a module or course capstone. 

    Topics for Moderator to address 

    When recording a Cohort Update activity video as a module or course capstone, it is common for Moderators to discuss one or more of the topics below based on learner engagement. Do not feel the need to address every single topic and question listed below. The video should last about five minutes so covering even a few of the topics is sufficient.

    • Prominent themes from discussions.
    • Particularly compelling discussion posts. Use learner names & direct quotes if possible, based on the organization’s culture.
    • Best practices surfaced in discussions.
    • Important trends shown in survey and/or assessment results, possibly compared to the norm (i.e. are the cohort’s results normal?)
    • Actionable insights from discussions and/or assessments. What should learners focus on next?
    • If applicable, breakout group themes and connections. For example, if two groups surfaced opposing viewpoints, you might encourage the cohort to discuss further in the Discussion activity following the video.

    Topics for Sponsor to address (if applicable)

    If the course Sponsor is recording a Cohort Update activity video, the following topics are suggested but not required.

    • Respond to common questions and/or concerns raised in the discussions.
    • Share what the organization is already doing in relation to the content from this module or course and how the learners can contribute.
    • What are specific opportunities to apply what the learners have just learned? How can they take action to use what they have learned within the organization?

    Suggested follow-up course activity

    Often, after a Cohort Update activity video there is a Discussion activity. The video should segue into the discussion via a closing remark near the end of the video. The Moderator or admin recording the video should view the Discussion activity prior to creating the video to ensure their closing remark provides a smooth transition to the Discussion activity.

    Based on the discussion prompt, below are a few sample closing remarks for the end of a Cohort Update activity video:

    • “In the discussion following this video, please respond to...”
    • “Based on the results of the assessment, use the upcoming discussion to discuss...”
    • “In the following discussion, identify one specific...”

    Suggested process to prepare a Cohort Update activity video

    1. Draft an outline of what you will cover on your video.
    2. Prepare any slides you’d like to share during your video. This is not necessary, but slides provide a visual aid during videos.
    3. Prepare to record your video using a mobile phone, computer webcam, or other available video technology. View our supported video formats to ensure your video will be viewable in the platform.
    4. Reference our article regarding best practices when filming.
    5. If there are discussions or other activities taking place shortly before the video will be recorded, do not worry about including them in the video since it’s likely that learners have not contributed to the activities yet. 
    6. Read our article about how to upload a Cohort Update activity video so you are able to smoothly upload the file after recording the video.
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