The Featured Questions tool is a great way for content creators to prominently surface important questions and answers to learners in their custom courses. Content creators can choose to feature inquiries that have already been posted in the course Q&A, or write and publish new featured questions.
This article outlines how content creators can select, write or remove Featured Questions for their custom courses.
How to select an existing question in the Q&A as a Featured Question
If you wish to select a question and answer that has already been posted in the course Q&A as a Featured Question, follow these steps.
1. From the home page of your account, click Teach in the top right corner to navigate to the Courses page.
2. Click Communications on the left-hand side and select Q&A.Use the search tool on the left-hand side to find the question and answer you wish to select as a featured question. Use the search tool on the left-hand side to find the question and answer you wish to select as a featured question.
3. Use the search tool on the left-hand side to find the question and answer you wish to select as a featured question.
4. Click the three dots on the right-hand side of the Q&A question and select Add to Featured Questions.
The question and answer will be moved to the Featured Questions section of that lecture’s Q&A, which is located above the All questions section.
How to write and publish a Featured Question
To write a question and answer for the Featured Questions section, follow these steps.
1. From the Communications page in your account, select Featured Questions.
2. Next, click Create new Featured Question on the right-hand side.
3. Enter the applicable course information, as well as the question and answer.
4. Click Publish new Featured Question and confirm you wish to publish the question.
The question and answer will be moved to the Featured Questions section of that lecture’s Q&A, which is located above the All questions section.
How to remove a question from the Featured Questions section
If you wish to remove a question from the Featured Questions section, simply do the following.
1. Navigate to the Communications page in your instructor account and select Q&A or Featured Questions.
2. Locate the applicable question, using the search tool, and click the three dots on the right-hand side. Select Remove from Featured Questions.
Common questions
Who can create or select featured questions for a custom course?
Only content creators with Q&A permissions granted for the applicable course can create or select a featured question for it. Permissions can be accessed and edited in the course Settings page.
How many featured questions can be created or selected for a custom course?
Content creators can create or select as many featured questions for a custom course as they wish.
How do featured questions appear to learners?
The Featured Questions section is located prominently and above the All questions section of the applicable lecture’s Q&A.
Can learners reply to featured questions?
Yes. Learners can reply to featured questions or upvote them if they wish, just as they can with other questions that are posted in the Q&A. Learn more about how content creators can review and respond to questions in the Q&A dashboard.