This statement was last updated on November 12, 2020.
At Udemy Business, we believe that all learners should have access to high-quality content to help achieve whatever comes next.
To deliver on this commitment, we are making continuous product investments to ensure a high standard of accessibility and compliance with industry best practices throughout the product experience.
Our product design team has constructed a new design system, a catalog of user interface and experience components, that is used throughout the Udemy Business learner experience. Accessibility is one of the founding principles of this new framework. The Udemy platform also includes many of the specifications contained in the Web Content Accessibility Guidelines (WCAG) 2.0 standard:
- Our videos contain controls such as independent volume control, headings and other stylized content that are rendered as text instead of images.
- We also have navigation tools like menu bars that are consistent across the site and multiple methods (including a search bar) to navigate to the desired page.
- Our form fields and headings are appropriately labeled for visually-impaired students and others using screen-reading technology.
- All our courses have subtitles to ensure the content is accessible for those that are deaf or hard of hearing.
- Our designers and engineers have worked in conjunction with the Center for Accessible Technology (C4AT), an accessibility consulting firm, to handle different complex user experiences to make them properly accessible to all. In particular, we are working with C4AT to ensure a functional, reader experience for different parts of the app.
- We run automated accessibility checks on updates to our code, to block changes where accessibility issues have been identified.
Udemy Business is committed to helping our business and government partners meet their accessibility commitments to their employees but also to achieve our ethical obligations as a socially conscious company. To deliver on this commitment, we are working with C4AT to make our web and mobile experiences as user-friendly as possible to learners with a variety of different access needs. We are also developing documentation of our products using the international version of the standard Voluntary Product Accessibility Template (VPAT), which addresses compliance under WCAG 2.0 and 2.1, the revised Section 508 standards, and EN 301 549.
If you have any other questions about Udemy Business’ compliance with accessibility standards, please contact our support team. We also encourage customers to use our in-app support mechanism to submit suggestions on ways that we can further improve our product’s ease-of-use for all.
Udemy Business will continue to invest, develop, and strive to make learning available to all.