Adding Learning Content and Earning Criteria to Company Badges

This article outlines how to add learning content and earning criteria to your organization’s company badges. Every company badge must include at least one type of earning criteria. You can include one learning path, and/or one practice test, and/or unlimited custom learning content.

• Learn how to create a company badge.

Adding a learning path

Before adding a learning path as a ‌criteria, the learning path must be published and set to public availability in your Udemy Business account. If you skip this step, you won’t be able to find and select your learning path in the next steps. Learn more about how to create a learning path manually or with the help of GenAI.

1. To add a learning path, select the button next to “Learning path.” 

2. Use the drop-down menu to find and select the learning path, then click Next.

3. Add the learning criteria details. For example, “Completion of [name of] learning path. 

Adding a practice test

Before adding a practice test as an earning requirement, the practice test must be published and set to public availability. If this step is not completed, you will not be able to find and select your practice test in the following steps.

1. To add a practice test, select the button next to “Assessment.”

2. Use the drop-down menu to find and select a practice test from the Udemy Business course catalog, then click Next.

• If you have selected a course that contains multiple practice tests, you will be required to select a single, specific practice test to use for this badge.

3. Add the learning criteria details for the practice test. For example, “Passing score of 80% or higher on the [name of] final assessment.” 

4. Click the “Create” button to add the learning requirements to the badge criteria.

Adding custom learning content

You can also add your own custom learning content to your badge’s earning requirements. Custom learning content is any training content that cannot be found in Udemy Business. It can include links to other websites, articles, white papers, instructions to attend mentoring meetings, leadership summits, and more.

1. To add custom learning content, select the button next to “Custom”.

2. Describe the earning criteria. For example, “Meet with a product manager to discuss their approach to product development and describe three key takeaways from your discussion.”

3. If there is a link associated with the learning criteria, toggle the button next to “Include a custom link”. Then add the URL and link title, and click Create.

The criteria section of the badge creation form will be populated with a list of learning requirements needed to be achieved to earn the badge.

Badge issuance 

Once the earning criteria have been successfully achieved, a badge is issued to your employee. A badge can be issued automatically or manually via a .CSV upload. How the badge is issued depends on the combination of learning requirements. Learn more about manual badge issuance.

Earning criteria scenarios

This section describes how a badge will be issued based on various earning criteria scenarios. 

Single criteria

You have selected only one earning criteria for a badge.

• Learning path only
  • If an employee earns a badge after completing a learning path, then their badge will be issued automatically. 
• Practice test only
  • If an employee earns a badge by passing a practice test, then their badge will be issued automatically. 
    • Note: If the employee fails the practice test, they will not earn the badge, and the badge will not be issued.
• Custom only
  • Admins must manually issue badges to all learners via a .CSV upload. 

Combinations

You have selected a combination of earning criteria for a badge. 

• Learning path and practice test 
  • A badge will be automatically issued if the practice test is passed
    • Note: There is no requirement to complete the learning path in this scenario
• Learning path and custom
  • Admins must manually issue badges to all learners via a CSV upload. 
  • The system will check to confirm that the employee has completed the learning path.
    • Note: The system cannot check for completion of custom earning criteria.
• Practice test and custom
  • Admins must manually issue badges to all learners via a CSV upload. 
  • The system will check to confirm that the employee has passed the practice test.
    • Note: The system cannot check for completion of custom earning criteria.
• Learning path, practice test, and custom
  • Admins must manually issue badges to all learners via a CSV upload. 
  • The system will check to confirm that the employee has passed the practice test.
    • Note: There is no requirement to complete the learning path in this scenario. Additionally, the system cannot check for completion of custom earning criteria.

An important note on manual CSV upload to issue a badge:

After an admin submits a .CSV file to issue badges, they will receive an email notification showing which employees have received a badge and which have not. For employees who haven't earned a badge but are still working towards it, the admin will need to restart the badge issuance process by uploading another .CSV file for those employees.

Admins can also view who at their organization has earned a badge by navigating to Badge Insights. Learn more about Badge Insights and how to access the dashboard.