The Udemy Course Request Board gives Udemy Business customers a voice in shaping new content that may be created by Udemy instructors to meet their organization’s learning needs.
This article outlines how admins can access the Course Request board and submit a request.
Please note: The Course Request Board is currently a limited-release beta
The Course Request Board is currently a limited-release beta and utilizes the Aha! platform, which is a listed Udemy service-specific subprocessor. This early release is available to a limited number of Udemy Business customer organizations. Participants will receive an invitation and will need to register to gain access.
Invitations are extended to all admins and group admins in participating organizations. To access the tool, participants will need to register with their name and company email address and by setting a password.
Beta participants may access the tool from the bottom of their Admin Overview page (see below for more information).
Participants will get the opportunity to:
- Make course requests directly to our Udemy content and curation teams who will review and respond to each one.
- Understand emerging learning trends by viewing the anonymized requests of other organizations and upvoting on the top suggestions.
- Have your unmet content learning needs shared with our community of expert instructors as opportunities for new course creation.
| Please note: The Course Request Board currently only displays in English, though you can input requests for courses in other languages. |
Table of contents
- What is the Course Request Board?
- How can I submit a request?
- What does Udemy do with my new course suggestions?
- How will I know the status of my request?
- Can I edit or delete a request?
What is the Course Request Board?
The Course Request Board is a portal within the Aha! platform that allows customers to anonymously suggest and vote on new content ideas. This board is specifically intended for identifying topics or areas of new content that could meet your organization’s learning needs.
Submissions are logged and displayed anonymously on an open dashboard, where other Udemy Business customers can view and upvote suggestions. Our team will review all requests to find the highest potential strategic content opportunities to share with instructors.
Please note: As stated above, the Course Request Board is a means for customers to anonymously suggest and vote on new content ideas. If you are an Enterprise Plan customer and wish to request that an existing Udemy course be added to the Udemy Business collection, please follow the instructions in this Help Center article.
How can I submit a request?
You can submit a course request by following the steps outlined below.
1. Navigate to your Admin Overview page in your Udemy account by clicking “Manage” at the top of your browser.
2. Select Course Request Board.
3. Next, click on the button “Add New Course Request”.
4. You will see a form with a number of fields including the course subject, topic, learning outcomes, level, language, audience, expected enrollments and other inputs if required. These fields are designed to collect the necessary information for our Udemy teams and Instructor community to fully understand the learning requirements.
5. Once you have completed the Course Request Form, click Add Course Request. Your suggestion will be logged in the Course Request dashboard.
Keep in mind that requests will be anonymously displayed to other organizations so do not include any confidential, company-identifying, or personal data in the course request itself.
What does Udemy do with my new course suggestions?
Our team will first check to see if there are any existing courses in the Udemy Business collection that matches your request. If we find a good match we will contact you to share it with you for your consideration.
If the suggested course does not meet the learning needs of your organization then your request will be reviewed as a potential strategic opportunity for new content. The Content Strategy team synthesizes information from customer feedback, upvotes, learner search and usage data, and industry trends. They then map this to our current collection to determine where new content is most likely to add substantial value across our customer base. Those high-value topics are surfaced to proven, published instructors as content opportunities.
How will I know the status of my request?
We are committed to keeping you informed at every step along the way. Our Content Strategy teams will update the status of your request in the Content Request Board. If you have any questions please feel free to reach out to your Customer Success Manager.
Can I edit or delete a request?
Yes. You can edit your course directly in the Course Request Board by following these steps.
1. Click on the request you want to edit and select ‘Edit Course Request’ at the top right-hand corner of the page.
2. You can edit all fields of the request form. Click submit to save the changes.
Please note: To delete a request contact your Customer Success Manager who will remove the request from the board. We are working on functionality to allow you to delete requests directly.
Still have questions?
Review answers to frequently asked questions about the Course Request Board.