This article discusses the process for asking a question while taking a course on our cohort learning platform, Leadership Academy. The best person to ask is based on the type of question and this article includes the proper instructions for each question type.
|Please note: this article includes information about our Udemy Business Leadership Academy, formerly known as CorpU.|
- Non-cohort learning: Review how to ask a question about your course.
Question about course content
For questions about the content in the course, contact the Moderator. You can contact the Moderator from the home page, using the envelope icon in the Moderator section on the right side of the page.
Question about how to use features in the platform
For questions about how to use features in the platform, first browse/search the Learning Center. There are articles about the various features of the platform that can help you learn how to use the feature in question. If you cannot find the information you’re looking for, contact the Moderator.
Note: This should not be confused with technical difficulties, listed below.
Question about course enrollment
If you would like to be added or removed from a cohort or have a question regarding enrollment in the course, contact your organization’s learning leader. They can add or remove you from the cohort and answer questions regarding enrollment.
If you are having technical difficulties, please review our system requirements. If you are still experiencing technical difficulties, please contact Support.
Feedback about a course
If you have feedback regarding a course, we’d love to hear from you! Please leave your feedback in the end of course survey.
If you want to report an error in a course, contact the Moderator with a screenshot of the error and we will get the error fixed. Thank you in advance for reporting any errors.
Reporting inappropriate content
If you believe you’ve uncovered inappropriate content in a course, please contact our support team so we can assist. We take content quality very seriously and will address any concerns as quickly as possible.