This article describes the Learner Communication Report data, access, and uses.
What is the Learner Communication Report?
The Learner Communication Report is a tabular report that displays the details of each instance of learners’ communication with others in a cohort, including via attachments. It allows administrators to analyze and audit all learner input in one view without navigating through a course to gather data.
Learner activity types included in Learner Communication Report:
- Discussion
- Breakout Group Discussion
- Dropbox
- Private and Public Breakout Group Results
- Cohort Collaboration
Data fields for activity types included in Learner Communication Report:
- Activity Type
- Activity Name
- Breakout Group
- Date
- Post User
- Post
- Reply User
- Reply
- Likes
- Attachments
Notes:
- Not all activities will have data for all fields, due certain functions only applying to certain activities.
- For a discussion reply entry, the original post is restated in the row for context.
- Default table sort is by Date.
How to access the Learner Communication Report
- Click on the bar chart icon in the website header (note: if you do not see the icon, you are likely not a site owner or site admin and should contact your Customer Success representative to request this permission).
- Click on the Learner Communication Report tile.
- Click to expand Filters section.
- Populate the filter(s) for course and cohort desired. Note: This report may be run for one cohort at a time.
- Click Run.
- To export to csv, click the vertical ellipsis in the top right corner of the table, and ‘Download Data’. Note: please refrain from downloading as PDF from the gear icon.
What can I do with this data?
- Find compelling quotes from participants or moderators to use in a summary or for coaching purposes.
- Find themes in learner discussion to use in a summary and inform current or future initiatives. Consider using a word cloud generator to surface prominent keywords or phrases.
- Determine what posts/replies had the most likes to understand conversations that were attracting the attention of the cohort.
- Retain for compliance purposes.