This article provides instructions to Moderators and admins to send a message through the platform to an individual learner within a cohort.
Note: The ability to email an entire cohort is not available for the Auditor or Sponsor admin roles. Learn more about cohort admin roles.
How to email an individual learner in a cohort from the course home page
1. Navigate to the course home page.
2. Scroll down and locate the Your Cohort section on the right.
3. Click on the profile image of the learner you’d like to message. Then click Message learner name. If you do not see the learner listed, click View All Members at the bottom of the Your Cohort section, then click the learner’s name on the subsequent page.
4. Next, create the message that will be sent to the learner and click Send at the bottom of the window.
5. Click Send at the bottom of the page.