This article outlines how account owners can approve the migration of learning data, when a request to merge Udemy Business sites related to their company has been submitted.
- Learn more about merging multiple Udemy Business sites.
Please note: Once both account owners approve the migration, the source site will go into maintenance mode and users will be unable to access Udemy for Business. Please be sure to review the section below regarding the maintenance mode.
Table of Contents
- Beginning the data migration process
- Source site approval process
- Destination site approval process
- Important information regarding maintenance mode following approval
- Important note regarding SSO and SCIM integrations
Beginning the data migration process
Once your Customer Success partner has started the migration process, the account owners of both sites (the source and destination Udemy Business sites) will each receive an email to approve the migration.
Source site approval process
If you are the account owner of the source site:
1. Click on Start Approval Process. Then, follow the instructions to log in to your Udemy Business account.
Please note: If you are logging in with single sign-on (SSO) and being redirected to the homepage, please click on the Start Approval Button again to continue.
2. Enter the Destination URL (where you would like data to be migrated to) and then click Proceed.
Please be sure to enter the correct URL. Otherwise, you will receive an error message and will not be able to move forward.
3. Review the information, check the box and click Approve to agree to migrate the data.
4. You will receive a confirmation pop-up to advise that the migration is in progress.
Destination site approval process
If you are the account owner of the destination site:
1. Click on Start Approval Process. Then, follow the instructions to log in to your Udemy Business account.
Please note: If you are logging in with single sign-on (SSO) and being redirected to the homepage, please click on the Start Approval Button again to continue.
2. Enter the Source URL (where you would like data to be migrated from) and then click Proceed.
Please be sure to enter the correct URL. Otherwise, you will receive an error message and will not be able to move forward.
3. Review the information, check the box, and click Approve to agree to migrate the data.
4. You will receive a confirmation pop-up to advise that the migration is in progress.
Important information regarding maintenance mode following approval
Once both account owners approve the migration, the source site will go into maintenance mode, which means it will not be possible for users to access that Udemy for Business site. All integrations such as SSO, SCIM, or LMS will also be disabled in the source site in order to preserve the data to be migrated.
Important note regarding SSO and SCIM integrations
As part of the migration process, SSO and SCIM integrations will be disabled on the source site. Once the migration process is complete, admins will need to grant access to the migrated users within their Identity Providers for SSO and SCIM.
- Learn more about Udemy Business SSO and its core features.
- Review how to automate user and group management with SCIM.