Requesting Services to Merge Multiple Udemy Business Sites

This article outlines the initial steps to request more information if you are interested in merging two or more Udemy Business sites. 

For example, if your company has two Udemy Business sites (such as a regional site uk-company.udemy.com, and a global site company.udemy.com), you can request to have them merged. This means users and their learning history will be moved from one site to a single domain. 

Udemy Business supports merging Enterprise Plan or Team Plan sites into Enterprise Plan sites. In other words, we do not support merging two Team Plan sites or merging an Enterprise Plan site into a Team Plan site. 

Table of contents 

• Reasons to combine multiple Udemy Business sites
• How to request more information about migrating Udemy Business sites  

Reasons to combine multiple Udemy Business sites 

Some of the reasons you might want to merge Udemy Business sites are listed below: 

Your company has multiple Udemy Business accounts, contracts, and sites that you’d like to merge into one 

• You’d like to make it easy for your learners to access Udemy Business on one site.
• You want a centralized view of your learner insights for the entire company.
• Your company may be undergoing a merger or acquisition, and both sites need to be consolidated. 

How to request more information about migrating Udemy Business sites 

1. Contact your Customer Success partner to discuss your merge requirements and determine if you qualify for the free merge process or require paid services. 

2. When contacting us, please advise: 

• Source URL of the site you wish to move the data from.
• Destination URL of the site you would like to migrate the data into.
• If the source or destination site utilizes SSO, SCIM, LMS/LXP, or other integrations.
• If you have public learning paths or custom categories in the source site, which you want replicated in the destination site.
  • Note: Private paths can’t be replicated across sites.
• If there are duplicate users across both the source & destination sites.
  • Note: Duplicate users can’t be moved as part of a site merge.
• If there are email domain reformatting requirements.

3. Your Customer Success partner will submit an internal request to verify the commercial feasibility for a site merge. 

4. They will be in touch to provide an update regarding feasibility once the Udemy team has reviewed the request. 

5. If a site merge is feasible, they will provide the next steps in the process to further scope the site merge.