The Udemy Business Nonprofit Plan is a special, more affordable, pricing of our Udemy Business Enterprise Plan. The Nonprofit Plan is available to all registered U.S. 501(c)(3) organizations. Your organization must have a valid Employer Identification Number (EIN) to qualify as a Nonprofit. The plan offers an annual subscription to over 5,500 of Udemy’s best courses to a minimum of 21 users. For specifics on what is included in the Nonprofit Plan, please click here.
Below are answers to some of the most frequently asked questions we receive regarding the Udemy Business Nonprofit Plan.
What is the cost?
Since nonprofit organizations around the U.S. come in all shapes and sizes, our sales team wants to work closely with you to figure out the price that works best for you. Please request a demo from our sales team here and we will help you make learning and development a priority at your organization.
Can I pay monthly?
At this time, there is only an annual subscription available.
How can I pay for the Nonprofit Plan?
All Udemy Business Nonprofit customers are invoiced with Net 30 payment terms based on the completion of an agreement. Payments are accepted via check or ACH.
I work at an international nonprofit. Can I qualify for the special discounted pricing?
The Nonprofit Plan is currently only available to U.S. registered nonprofits. If you are interested in using Udemy Business for your learning and development needs, please consider learning more about our Enterprise Plan or our Team Plan. Contact us here if you have any other questions.
What currencies do you accept?
We currently only accept payments in US Dollars.
I do not need 21 licenses. Can I request less?
Not at this time. In order to best support nonprofit organizations around the country, we ask for a minimum purchase of 21 licenses.
Which courses are included in the Nonprofit Plan?
Your nonprofit organization will have on-demand access to a content collection of more than 5,500 professional courses across 20+ business and technical topics. These top-rated courses have been curated from Udemy.com — our global marketplace powered by tens of thousands of instructors all over the world who teach millions of students. (Note that not all courses on udemy.com are available as part of the Udemy Business Nonprofit Plan.)
Our content team works hard to ensure that we only include the most highly rated and engaging courses from Udemy.com. You can view the full content collection here. We are also pleased to offer courses tailored to the specific needs of nonprofit organizations. You may browse through some of these sample courses here.
What language are the courses in?
Currently, all courses in the Nonprofit Plan are in English. A few courses will have English subtitles available.
What is your refund policy?
As stated in our Udemy Business Agreement, under section 8, we do not accept refunds at this time. All purchases are final. All fees shall be paid in US dollars and are non-refundable.
Can I add more users during my subscription?
Certainly! Just contact us here and we would be happy to help!
Does the administrator require a license?
Yes. In order to access your learning account, you, as an account administrator, must occupy a license. This means if you purchase a Nonprofit Plan with the minimum 21 licenses required, you will occupy one seat, and you’ll be able to invite 20 additional team members to your account.
Can I customize our team’s account with our organization’s logo or branding?
Definitely! Your nonprofit's account administrator will be able to set up a custom logo or branding for your organization. Please review this support article to find out how to customize your account.
What reporting and insights are available?
Nonprofit subscribers get access to the same analytics and reporting that are included in the Udemy Business Enterprise Plan. To learn more about the various reports and dashboards available, please see this article.
I am an existing Udemy Business customer. Can I get this discount retroactively?
Since all of our deals are annual subscriptions, we will not be able to apply the discount to your account retroactively. We are happy to honor the discount at the time of your renewal for the following year.
What if I have more questions about the Nonprofit Plan?
You can learn more about the Nonprofit Plan here. If you have any additional questions regarding the Nonprofit Plan, please contact us at firstname.lastname@example.org.